What is a mid-level manager? This presentation will assist admissions professionals in making the transition into the next part of their career as a mid-level manager. It will focus on skills to develop while leading from the middle, tools to create stronger partnerships with the team you supervise, and how to cross-campus collaborate successfully. Additionally, we will discuss how to role model as a supervisor while still learning all the hats you are expected to wear.

1. MID- Middle With You
Stuck in the LEVEL
MANAGER
IACAC Conference 2012

2. Introductions
Ryan Downey Jeff Chitwood
•Assistant Director •Assistant Director
•Southern Illinois •Saint Louis University
University Edwardsville •4 years in profession
•5 years in profession
MID- LEVEL
Stuck in the Middle With You
MANAGER

3. Getting To Know You
• Introduce Yourself
• What was your first car?
• Why admissions?
MID- LEVEL
Stuck in the Middle With You
MANAGER

4. What do you hope to gain from this
presentation?
• Defining the role
• Management Essentials
• Developing your team
• Building relationships
• Career Advancement
• Um...so I think I might be in the wrong
presentation
MID- LEVEL
Stuck in the Middle With You
MANAGER

5. MID- LEVEL
Defining the Role
MANAGER
IACAC Conference 2012

6. What is the definition of Mid-Level
Manager?
• Anyone not in their first, entry-level position but
not in an executive management role
• One who supervises others
MID- LEVEL
Stuck in the Middle With You
MANAGER

7. Defining the Role
“… is like trying to develop
an exact definition of
middle age.”
MID- LEVEL
Stuck in the Middle With You
MANAGER

8. Discussion
What are some of the biggest
challenges you face in your
current position?
MID- LEVEL
Stuck in the Middle With You
MANAGER

9. MID- LEVEL
Management Essentials
MANAGER
IACAC Conference 2012

10. Management Essentials
• Plan
• Organize
• Direct
• Control
Communicate
MID- Middle With You
Stuck in the
LEVEL
MANAGER

11. Discussion
How do you communicate
throughout all levels of the
organization?
What barriers do you face?
MID- LEVEL
Stuck in the Middle With You
MANAGER

12. MID- LEVEL
Developing Your Team
MANAGER
IACAC Conference 2012

13. Developing Your Team
• Hiring
• Training & Coaching
• Motivation
• Employee Involvement
• Leading by Example
Professional Development MID- LEVEL
Stuck in the Middle With You
MANAGER

14. Discussion
What are some creative
ways you empower
members of your team?
MID- LEVEL
Stuck in the Middle With You
MANAGER

15. MID- Relationships
Building LEVEL
MANAGER
IACAC Conference 2012

16. Building Relationships
• Within your team
• Across campus
• In the Community
Connections
MID- Middle With You
Stuck in the
LEVEL
MANAGER

17. Discussion
What are some important
relationships that an
admissions team should
establish?
MID- LEVEL
Stuck in the Middle With You
MANAGER

18. MID-Advancement
Career LEVEL
MANAGER
IACAC Conference 2012

19. Reflective Question
When you think of career
advancement, do you put
yourself in front of your
team?
MID- LEVEL
Stuck in the Middle With You
MANAGER

20. Career Advancement
• Accountability
• Balance work & life
• Teamwork Makes The Dreamwork
Leadership
MID- Middle With You
Stuck in the
LEVEL
MANAGER

21. "The conventional definition of
management is getting work
done through people, but real
management is developing
people through work."
Agha Hasan Abedi
MID- LEVEL
Stuck in the Middle With You
MANAGER

22. MID- LEVEL
Professional Development is
for you too!
MANAGER
IACAC Conference 2012

23. June 7-8, 2012
DePaul University
www.iacac.org/mmi
Stuck in

24. MID- LEVEL
"If you work hard and are kind to people,
MANAGER
good things will happen“
Conan O’Brien
Ryan Downey Jeff Chitwood
Assistant Director Assistant Director
Southern Illinois University Edwardsville Saint Louis University
rydowne@siue.edu jchitwoo@slu.edu