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- 1. SERVICE SKILLS VICTORIA Ian Nicolson, Chief Executive Officer Presentation to Edmund Rice Camps Board of Directors March 2012
- 2. Service Skills Victoria Industry Training Advisory Board Personal Service Industries Engage key stakeholders Advise government and industry Work with stakeholders in developing training and qualifications
- 3. HEALTH & SAFETY FOR VOLUNTEERS
- 4. The Context for ERC Federal Work Health and Safety Act, which now includes volunteers; State Occupational Health and Safety Act; Duty of Care – through legislation or common law Director responsibilities
- 5. Risk Management Identify the context for risk – the operating environment Identify risks: Internal / External Natural, human, economic, operational, OH&S Analyse risks: Likelihood – rare to almost certain Consequences – critical to insignificant Evaluate risks: Rate - low to extreme Assign priorities Manage risk Strategies, policies processes Board Agenda?
- 6. What does ERC have to do? Remember the difference between paid and volunteer staff and plan accordingly: Selection and recruitment; Induction and training; Consultation; Performance monitoring and management;
- 7. What are the next Steps? Where do I start? Develop an OHS policy and processes manual Examine work procedures and the working environment for potential hazards Look at the broader risk issues Check your insurance
- 8. Party Time!! An Organisation’s Responsibility Drawing the Line http://www.vecci.org.au/news/Pages/Employers_reminded_to_keep_Chr
- 9. Resources Volunteering Australia, ‘Running the Risk’ A risk management handbook designed for volunteer organisations, but more broadly applicable to any business http://www.volunteeringaustralia.org/html/s02_article/article_view.asp?id=129 Volunteering Victoria ‘Fast Facts’ WorkSafe Victoria ‘Volunteer Health and Safety’
- 10. Australian Tourism Accreditation Program Business Development program Quality Assurance principles Professionalism Service delivery Australian Camps Association Camping with Confidence program
- 11. Thank You Ian Nicolson Chief Executive Officer Service Skills Victoria P: +61 3 9621 1777 E: iann@ssv.org.au | W: www.ssv.org.au
Editor's Notes
- Start by asking the difference between volunteers and paid staff? ONLY 1 – PAY! This helps to provide a context for managing volunteers: Position descriptions Codes of conduct Policies on a range of issues
- Will ERC come under the Act? As the law stands, as an incorporated body and with some paid staff it will. With Victoria hedging its bets on whether it will pass harmonising legislation, it may take some time but it is likely that eventually it will apply to Victoria. In some ways IT DOESN’T REALLY MATTER. You still owe a duty of care to volunteers. The difference might be whether breaches of that duty of care are pursued through prosecution under the Act or common law remedies
- OH&S sits in a broader category of risk that needs to be addressed by any organisation What is the context for ERC? Substantial numbers of volunteers not-for-profit outdoor, active, physical environment duty of care to campers
- If you have these in place, make sure they are applicable to volunteers. Are the workplace documents in place? Incident and near miss registers Insurance – some aspects of volunteering may be covered by public liability. Talk to your insurer and make sure you are covered. Engage with Volunteering Victoria.
- Worksafe publication is still current, but that may change under the new legislation