ICC-Education is an educational solutions and services company based in Jeddah Saudi Arabia.
This presentation is an overview of our company and its history as well as customers and partners
2. ICC Group Background
□ History - 1982 ICC Established as a computer distributor.
- 1999 started ICC Solutions business.
- 2003 ICC obtained the ISO 9001-2000 certification.
- 2005 ICC acquired ZAI PC’s factory from Alfaisaliah Group.
- 2005 selected from CITC as one of the best local assembly factories to enter in
Saudi PC’s initiative.
-Member of International Society of technology in Education (ISTE).
-Member of Intl learning Series Program
35 137 244
□ Human (’90s) (‘00) (‘10)
Resource
4. Manpower Per Business Function
Others Operation, Support
Finance, Admin and (53) & Service Engineers
Logistics (57)
(50)
Marketing & Purchasing
Sales Rep. (14)
(70)
Total No. of Employees: 244
5. ICCEducation Background
ICC Education provide total Education technology solutions
and services targeting all education sectors
Primary, Elementary, Intermediate, secondary, colleges and
universities.
Member of International Society of technology in Education
(ISTE). ISTE is the premier association for educators and
education leaders engaged in improving learning and
teaching by advancing the effective use of technology in PK-
12 and teacher education.
Strategic Alliances and Business Partners :
Cisco, HUAWEI, Samsung, Microsoft, Intel storage and
server, Sonicwall, HP, ZAI, STC, Mobily, Trend-
Micro, Elearning Force, Hanshin, OneClick, Neuron
learning, EPACE, Smart Learning
7. Vision
To be one of the leading Education technology solutions provider, which
provide highest quality of service and excellent support in a cost effective way;
that meet our market and customers expectations.
ICCEducation Strategic Pillars
Effective
Focused Education
Aligned Solutions Sales & customer
Segmentation
support
SMART Education Strategy Execution
18. Operations
Our business operation will be integrated very
Oracle Online soon by using Oracle financial system to
System monitors our business activities online 24/7.
Solutions & We identify our education segment
Services requirements in terms of solution and service
Delivery delivery requirements.
Our service centers cover kingdom wide and
Customer backed by qualified engineers and technicians.
Support We have 24/7 support centers service with Toll-
Centers Free (9200) number service.
19. Data Center Facts
Number of engineers - 15 Easy expandability for future needs
Number of technical support agents – 6 Physically secured environment.
Number of high-end routers - 10 Electronically secured environment
Number of POP - 2 with access cards
Number of registered websites - 654 Designed to provide optimal
Number of hosted websites - 842
network performance & Site
availability.
Raised Floor
Redundant Power Supply through
Primary supply form SEC
UPS
Accommodation of advanced
24 x 7 x 365 Manned by Guards for
technologies Shared common security
resources
Guaranteed Bandwidth
Skilled staff resources
Designed to provide optimal
24X7 Video surveillance – CCTV
network performance
20. Technical Team Structure
Technical
Team
Structure
Project
Business & Customer
NOC
Solutions Infrastructure Support
OS’s Routing
System Admin Enterprise & SMB
Internet Applications Switching
Network Admin Internet Services
Web & Mail App. Voice, IPT, & VC
Billing & Customer Care
Remote Admin. Security, Cabling, wireless
21. Solutions & Services Portfolio
Interactive 3D Simulation Smart School, college, & Cloud & Assessment &Tracking
Labs university Managed Services Application
Connectivity & Online School
Math & Science PC’s Network Management assessment
Networking e-Biz Solution
Languages infrastructure Desktop Management Progress report
(LAN,WAN)
White Board & Hosting &
ICT Behavior tracking
Furniture Collocation services
Finance & MBA Smart Board & Storage, backup & Schools strategic
For teens LMS Disaster recovery planning
Computer Science & Ready & Developed Security &Surveillance
Robot Content Solutions
Engineering & Video Conferencing Unified
Technology & Distance learning Communication
Broadband
Manufacturing Connectivity &Wi-Fi Cloud applications
22. Solutions & Services Portfolio
Neuron & Difficulties learning
Local content development Experiential learning
Skills applications
Math Listening Accuracy Hand on training
e-Biz Solution
Phonemic Live Equipment
Science
Awareness
Language Phonics Critical Thinking
ICT Decoding Problem Solving
Vocabulary & Team Work
Others
Spelling
dyslexia Virtual Internship
ADHD
Complement existing teaching Neuroscientific learning approachInnovative product developmentDevelop independent learning100’s hours of interactive exercisesCorrelated to international curriculaDevelops listening and reading skillsEasy to access and use