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Investor presentation
May 2016
2
Safe harbor statement
This presentation contains forward-looking statements that involve
substantial risks and uncertainties. All statements, other than statements of
historical facts, contained in this presentation, including statements
regarding our strategy, future operations, future financial position, future
revenue, projected costs, prospects, plans and objectives of management,
are forward-looking statements. The words ‘‘anticipate,’’ ‘‘believe,’’
‘‘estimate,’’ ‘‘expect,’’ ‘‘intend,’’ ‘‘may,’’ ‘‘plan,’’ ‘‘predict,’’ ‘‘project,’’ ‘‘target,’’
‘‘potential,’’ ‘‘would,’’ ‘‘could,’’ ‘‘should,’’ ‘‘continue,’’ and similar
expressions are intended to identify forward-looking statements, although
not all forward-looking statements contain these identifying words. We may
not actually achieve the plans, intentions or expectations disclosed in our
forward-looking statements, and you should not place undue reliance on
our forward-looking statements. Actual results or events could differ
materially from the plans, intentions and expectations disclosed in the
forward-looking statements we make.
3
Historical Revenue
$54
$71
$97
$119
$26 $32
2012 2013 2014 2015 1Q15 1Q16
• Security and identity platform for
authentication, access management
and secure communications for
healthcare providers and patients
• 1,500+ global healthcare customers
• 200+ new healthcare customers
annually over the last four years
• 97%+ healthcare customer renewal
Imprivata snapshot
$ in mm
4
Investment highlights
1. Cybersecurity and clinician productivity are a priority in healthcare
2. Consistently adding new healthcare customers globally
3. Significant up-sell and cross-sell opportunities within our base
4. Large and expanding TAM of over $5B
5. Targeting EBITDA profitability by year end 2016
5
Security in healthcare is front page news
“How Identify Theft Sticks you with Medical Bills”
“Is Anyone Really 'HIPAA Compliant’
In Healthcare?”
“Why Hackers Want your
Healthcare Data”
“90% of hospitals and
clinics
lose their patients' data”
“Stolen health credentials can go
for … about 10 or 20 times the value
of a U.S. credit card number”
“Medical identity theft: How the
healthcare Industry is failing
us”
“The Need to Secure E-Prescriptions”
6
November 2015 J.P. Morgan report on hospital spending
identifies access and security as spending priorities.
Hospital spending priorities
7
Why is patient information so difficult to secure?
CIO says: Protection and security of patient information is non-negotiable
– Patient information is more valuable, vulnerable and under attack
– HIPAA penalties have averaged $1.1M per organization since the 2009
Enforcement Rule was passed
– Potential criminal penalty: 10 years in prison in addition to a $250,000 fine
Doctors say: My job is to save lives… I am not responsible for security
– Security policies are viewed as slowing down access to systems
– Willingness to help equates to willingness to give out password
– Differentiating malware from legit dialogs takes time and technical skills
Lack of delineation between public and private space
– No personal ownership for shared workstations
– Open workstations left unattended
8
Username and
passwords are used
for everything: logging
into an application,
CPOE, witness signing
Care providers enter
usernames and
passwords up to 70x a
day
PROBLEM IMPRIVATA ONESIGN
Replaces usernames
and passwords with
strong authentication –
finger biometric,
proximity badge, etc.
Streamlines workflows
to save up to 45
minutes per shift
Fast, secure access to patient information from wherever and whenever
it’s needed
Imprivata OneSign
Authentication
Management
Single
Sign-on
Virtual
Desktop
Access
9
IMPRIVATA
21%
CARADIGM
9%
IBM
3%
MICROSOFT
3%
CITRIX
2%NOVELL
2%
SYMANTEC
2%
HEALTHCAST
1%
OTHER
7%
NO
SOLUTION
50%
• “Best in KLAS” in SSO
• Large greenfield opportunity
• High barriers to entry
– $50mm+ of R&D investment
– Covered by 15 patents
• Record number of displacements
in 2015
• Business model
– Per user perpetual license
– Annual recurring maintenance
– Services for workflow optimization
– Devices for authentication at
access points
• Global TAM of $3B
Imprivata OneSign
U.S. Acute Care Facility SSO Penetration
HIMSS Analytics data as of March 2016
10
Passwords alone provide
just the bare minimum of
security
81% of surveyed hospitals
reported being hacked in
last 2 years
Traditional enterprise
authentication not suitable
for hospital workflows
PROBLEM IMPRIVATA CONFIRM ID
Centralizes identity and two-
factor authentication across all
workflows inside and outside
the hospital
Makes security invisible by
replacing passwords with
innovative and convenient
authentication methods
Increases e-prescribing rates
by 85%; Decreases risk of
hacking by up to 65%
Comprehensive identity and multi-factor authentication platform for healthcare
Imprivata Confirm ID
Strong
Authentication
Management
Fingerprint
Biometrics
Hands-Free
Authentication
Soft Tokens
11
• Launched February 2015 with
EPCS
• 60 customers in first year,
38 OneSign customers
• Business model
– Subscription or perpetual with
maintenance
– Specialized biometric device
and token for strong
authentication
– Services for supervised
enrollment
and prescriber workflow
• Expanding product offering in
2016, to deliver a single, robust
solution for secure, multi-factor
authentication across healthcare
workflows
Imprivata Confirm ID
12
Care providers use
insecure texting as a
fast, easy form of
communication in
delivery of care
Many hospitals still
rely on outdated pager
technology
PROBLEM IMPRIVATA CORTEXT
Enterprise security for
communicating:
- Provider to Provider
- Provider to Patient
Integration with EMR and
Critical Alerts
88% decrease in response
time from 2 hours to 15
minutes
Secure communication and messaging platform
Imprivata Cortext
13
• “Best in KLAS” in Secure Messaging
• 247 customers as of 12/31/15, up
from 90 in 2014
– 90 customers had both OneSign
and Cortext
• Business model
– Subscription, cloud offering
– Priced per user per month
• Imprivata OneSign integration
Imprivata Cortext
Multi device support
14
Positive patient identification using palm vein biometric technology
Imprivata PatientSecure
7-10% of patients are
misidentified when
their medical record is
being accessed
Fraud / identity theft
growing
at 22%
Joint Commission #1
National Patient Safety
Goal: Identity Patients
Correctly
PROBLEM IMPRIVATA PATIENTSECURE
Creates a 1:1 link between
a patient and multiple EMR
records
Helps improve patient
safety, reduce insurance
fraud, and decrease
operational costs
Reduce duplicate medical
records to 0.11%; 80x
better than national
average
15
• Acquired HT Systems in April
2015
– 60 customers, 25 common
customers
– 22 employees, 3 in sales
– Generated over $6 million
in revenue in 2014
• Business Model
– Per patient ID perpetual license
– Palm vein biometric devices for
enrollment and authentication
– Services for implementation
– Annual recurring maintenance
• Estimated TAM $2 billion
Imprivata PatientSecure
# of patients in database
# of times 2+ patients share the same
last and first names
# of times when 2+ patients share the
same last and first names, and DOB
# of Maria Garcia’s with
the same DOB
Case study:
16
Platform cross-selling opportunity
4Q14 1Q15 2Q15 3Q15 4Q15 1Q16
North American Healthcare Customers
Multi-Product Customers Single Product Customers
17
Partner ecosystem around authentication and
access management platform
EMR & strategic
resellers
Integrated
clinical workflow
authentication
Virtual desktop
infrastructure
Clinical access
endpoint
partnerships
18
1,500+ healthcare customers globally
IDN
Academic
Community
Clinics / Specialties
International
Financial overview
20
$0
$20
$40
$60
$80
$100
$120
$140
2012 2013 2014 2015 1Q15 1Q16
Delivering strong revenue growth
Revenue
$54
$71
$97
$ in mm
$25.6 $31.544%
45%
55%
46%
54%
50%
50%
49%
51%
56%
$119
45%
55%
PRODUCT
 Perpetual Licenses
 Subscriptions
 Devices
MAINTENANCE AND SERVICES
 Software Maintenance
 Technical Support
 Professional Services
 Deployment and Training
21
• Stable recurring maintenance
revenue with 97% healthcare
retention rates
• 200+ new healthcare customers
annually over the last four years
• Expanding within existing customer
footprint
• No single end user customer >4% in
last 3 years
• 21% of revenue from outside US
High quality of revenues
Sales to
new
customers
Sales to
existing
customers
Software
maintenance
renewals and
Professional
Services
$ in mm
32% 32%
36%
35%
33%
38%
38%
43%
35%
30%
26%
22%
0.0
20.0
40.0
60.0
80.0
100.0
120.0
2012 2013 2014 2015
22
Selected customers follow-on purchases
1,300 Bed
Hospital System 2012 2013 2014 2015 2016
Spend (in
thousands)
$226 $566 $90 $100 $375
Cumulative Total $226 $793 $883 $984 $1,359
OneSign
purchase
✓ ✓
Maintenance ✓ ✓ ✓ ✓ ✓
New Product ✓
325 Bed Hospital 2013 2014 2015 2016
Spend (in
thousands)
$256 $321 $387 $452
Cumulative Total $256 $321 $488 $864
OneSign
purchase
✓ ✓ ✓ ✓
Maintenance ✓ ✓ ✓ ✓
New Product ✓
100 Bed Hospital 2012 2013 2014 2015 2016
Spend (in
thousands) $39 $23 $24 $45 $21
Cumulative Total $39 $63 $88 $133 $155
OneSign
purchase
✓ ✓ ✓ ✓ ✓
Maintenance ✓ ✓ ✓ ✓ ✓
New Product ✓✓ ✓
23
• Backlog includes deferred
revenue and committed
customer purchases
• 1Q16 backlog grew 28% over
1Q15
• 88% of 4Q15 backlog will be
recognized as revenue in 2016
Improving visibility through growing backlog
0
10
20
30
40
50
60
Backlog
24
Attractive Long-Term Operating Model
FY
2012
FY
2013
FY
2014
FY
2015
Q1
2015
Q1
2016
FY 2016
Guidance
Target
Model
Gross Margin
75.2% 73.5% 69.1% 68.1% 67.4% 68.4% Up 70%+
S&M as % of
Revenue1 41.6% 42.9% 46.4% 44.0% 46.9% 45.1% 30%
R&D as % of
Revenue1 22.8% 27.6% 26.6% 26.5% 26.8% 27.6%
15-
18%
G&A as % of
Revenue1 8.4% 10.7% 12.4% 15.7% 17.9% 17.2% 10%
Adjusted
EBTIDA
Margin
4.3% (4.7%) (11.9%) (10.4%) (17.6%) (14.2%) (8%)-(6%) 20%+
1Includes Depreciation and Amortization and Stock Based Compensation.
Appendix
26
GAAP Net Loss to Adjusted EBITDA
($’000) 2012 2013 2014 2015 Q1 2015 Q1 2016
GAAP net loss $1,048 $(5,523) $(16,736) $(23,067) $(6,699) $(6,674)
Income tax expense 109 108 169 838 37 140
Depreciation and
amortization
1,082 2,397 3,075 3,761 780 981
Other (expense)
income, net
90 (109) 722 567 478 (242)
Stock-based
compensation
450 640 1,612 4,155 701 1357
Change in fair value of
contingent liability
(431) (877) (376) 197 21 (101)
Shareholder litigation
costs
- - - - - 33
Acquisition costs - - - 709 163 -
Shelf registration and
offering costs
- - - 490 - -
Adjusted EBITDA $2,348 $(3,364) $(11,534) $(12,350) $(4,519) $(4,506)
Investor Presentation

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Investor Presentation

  • 2. 2 Safe harbor statement This presentation contains forward-looking statements that involve substantial risks and uncertainties. All statements, other than statements of historical facts, contained in this presentation, including statements regarding our strategy, future operations, future financial position, future revenue, projected costs, prospects, plans and objectives of management, are forward-looking statements. The words ‘‘anticipate,’’ ‘‘believe,’’ ‘‘estimate,’’ ‘‘expect,’’ ‘‘intend,’’ ‘‘may,’’ ‘‘plan,’’ ‘‘predict,’’ ‘‘project,’’ ‘‘target,’’ ‘‘potential,’’ ‘‘would,’’ ‘‘could,’’ ‘‘should,’’ ‘‘continue,’’ and similar expressions are intended to identify forward-looking statements, although not all forward-looking statements contain these identifying words. We may not actually achieve the plans, intentions or expectations disclosed in our forward-looking statements, and you should not place undue reliance on our forward-looking statements. Actual results or events could differ materially from the plans, intentions and expectations disclosed in the forward-looking statements we make.
  • 3. 3 Historical Revenue $54 $71 $97 $119 $26 $32 2012 2013 2014 2015 1Q15 1Q16 • Security and identity platform for authentication, access management and secure communications for healthcare providers and patients • 1,500+ global healthcare customers • 200+ new healthcare customers annually over the last four years • 97%+ healthcare customer renewal Imprivata snapshot $ in mm
  • 4. 4 Investment highlights 1. Cybersecurity and clinician productivity are a priority in healthcare 2. Consistently adding new healthcare customers globally 3. Significant up-sell and cross-sell opportunities within our base 4. Large and expanding TAM of over $5B 5. Targeting EBITDA profitability by year end 2016
  • 5. 5 Security in healthcare is front page news “How Identify Theft Sticks you with Medical Bills” “Is Anyone Really 'HIPAA Compliant’ In Healthcare?” “Why Hackers Want your Healthcare Data” “90% of hospitals and clinics lose their patients' data” “Stolen health credentials can go for … about 10 or 20 times the value of a U.S. credit card number” “Medical identity theft: How the healthcare Industry is failing us” “The Need to Secure E-Prescriptions”
  • 6. 6 November 2015 J.P. Morgan report on hospital spending identifies access and security as spending priorities. Hospital spending priorities
  • 7. 7 Why is patient information so difficult to secure? CIO says: Protection and security of patient information is non-negotiable – Patient information is more valuable, vulnerable and under attack – HIPAA penalties have averaged $1.1M per organization since the 2009 Enforcement Rule was passed – Potential criminal penalty: 10 years in prison in addition to a $250,000 fine Doctors say: My job is to save lives… I am not responsible for security – Security policies are viewed as slowing down access to systems – Willingness to help equates to willingness to give out password – Differentiating malware from legit dialogs takes time and technical skills Lack of delineation between public and private space – No personal ownership for shared workstations – Open workstations left unattended
  • 8. 8 Username and passwords are used for everything: logging into an application, CPOE, witness signing Care providers enter usernames and passwords up to 70x a day PROBLEM IMPRIVATA ONESIGN Replaces usernames and passwords with strong authentication – finger biometric, proximity badge, etc. Streamlines workflows to save up to 45 minutes per shift Fast, secure access to patient information from wherever and whenever it’s needed Imprivata OneSign Authentication Management Single Sign-on Virtual Desktop Access
  • 9. 9 IMPRIVATA 21% CARADIGM 9% IBM 3% MICROSOFT 3% CITRIX 2%NOVELL 2% SYMANTEC 2% HEALTHCAST 1% OTHER 7% NO SOLUTION 50% • “Best in KLAS” in SSO • Large greenfield opportunity • High barriers to entry – $50mm+ of R&D investment – Covered by 15 patents • Record number of displacements in 2015 • Business model – Per user perpetual license – Annual recurring maintenance – Services for workflow optimization – Devices for authentication at access points • Global TAM of $3B Imprivata OneSign U.S. Acute Care Facility SSO Penetration HIMSS Analytics data as of March 2016
  • 10. 10 Passwords alone provide just the bare minimum of security 81% of surveyed hospitals reported being hacked in last 2 years Traditional enterprise authentication not suitable for hospital workflows PROBLEM IMPRIVATA CONFIRM ID Centralizes identity and two- factor authentication across all workflows inside and outside the hospital Makes security invisible by replacing passwords with innovative and convenient authentication methods Increases e-prescribing rates by 85%; Decreases risk of hacking by up to 65% Comprehensive identity and multi-factor authentication platform for healthcare Imprivata Confirm ID Strong Authentication Management Fingerprint Biometrics Hands-Free Authentication Soft Tokens
  • 11. 11 • Launched February 2015 with EPCS • 60 customers in first year, 38 OneSign customers • Business model – Subscription or perpetual with maintenance – Specialized biometric device and token for strong authentication – Services for supervised enrollment and prescriber workflow • Expanding product offering in 2016, to deliver a single, robust solution for secure, multi-factor authentication across healthcare workflows Imprivata Confirm ID
  • 12. 12 Care providers use insecure texting as a fast, easy form of communication in delivery of care Many hospitals still rely on outdated pager technology PROBLEM IMPRIVATA CORTEXT Enterprise security for communicating: - Provider to Provider - Provider to Patient Integration with EMR and Critical Alerts 88% decrease in response time from 2 hours to 15 minutes Secure communication and messaging platform Imprivata Cortext
  • 13. 13 • “Best in KLAS” in Secure Messaging • 247 customers as of 12/31/15, up from 90 in 2014 – 90 customers had both OneSign and Cortext • Business model – Subscription, cloud offering – Priced per user per month • Imprivata OneSign integration Imprivata Cortext Multi device support
  • 14. 14 Positive patient identification using palm vein biometric technology Imprivata PatientSecure 7-10% of patients are misidentified when their medical record is being accessed Fraud / identity theft growing at 22% Joint Commission #1 National Patient Safety Goal: Identity Patients Correctly PROBLEM IMPRIVATA PATIENTSECURE Creates a 1:1 link between a patient and multiple EMR records Helps improve patient safety, reduce insurance fraud, and decrease operational costs Reduce duplicate medical records to 0.11%; 80x better than national average
  • 15. 15 • Acquired HT Systems in April 2015 – 60 customers, 25 common customers – 22 employees, 3 in sales – Generated over $6 million in revenue in 2014 • Business Model – Per patient ID perpetual license – Palm vein biometric devices for enrollment and authentication – Services for implementation – Annual recurring maintenance • Estimated TAM $2 billion Imprivata PatientSecure # of patients in database # of times 2+ patients share the same last and first names # of times when 2+ patients share the same last and first names, and DOB # of Maria Garcia’s with the same DOB Case study:
  • 16. 16 Platform cross-selling opportunity 4Q14 1Q15 2Q15 3Q15 4Q15 1Q16 North American Healthcare Customers Multi-Product Customers Single Product Customers
  • 17. 17 Partner ecosystem around authentication and access management platform EMR & strategic resellers Integrated clinical workflow authentication Virtual desktop infrastructure Clinical access endpoint partnerships
  • 18. 18 1,500+ healthcare customers globally IDN Academic Community Clinics / Specialties International
  • 20. 20 $0 $20 $40 $60 $80 $100 $120 $140 2012 2013 2014 2015 1Q15 1Q16 Delivering strong revenue growth Revenue $54 $71 $97 $ in mm $25.6 $31.544% 45% 55% 46% 54% 50% 50% 49% 51% 56% $119 45% 55% PRODUCT  Perpetual Licenses  Subscriptions  Devices MAINTENANCE AND SERVICES  Software Maintenance  Technical Support  Professional Services  Deployment and Training
  • 21. 21 • Stable recurring maintenance revenue with 97% healthcare retention rates • 200+ new healthcare customers annually over the last four years • Expanding within existing customer footprint • No single end user customer >4% in last 3 years • 21% of revenue from outside US High quality of revenues Sales to new customers Sales to existing customers Software maintenance renewals and Professional Services $ in mm 32% 32% 36% 35% 33% 38% 38% 43% 35% 30% 26% 22% 0.0 20.0 40.0 60.0 80.0 100.0 120.0 2012 2013 2014 2015
  • 22. 22 Selected customers follow-on purchases 1,300 Bed Hospital System 2012 2013 2014 2015 2016 Spend (in thousands) $226 $566 $90 $100 $375 Cumulative Total $226 $793 $883 $984 $1,359 OneSign purchase ✓ ✓ Maintenance ✓ ✓ ✓ ✓ ✓ New Product ✓ 325 Bed Hospital 2013 2014 2015 2016 Spend (in thousands) $256 $321 $387 $452 Cumulative Total $256 $321 $488 $864 OneSign purchase ✓ ✓ ✓ ✓ Maintenance ✓ ✓ ✓ ✓ New Product ✓ 100 Bed Hospital 2012 2013 2014 2015 2016 Spend (in thousands) $39 $23 $24 $45 $21 Cumulative Total $39 $63 $88 $133 $155 OneSign purchase ✓ ✓ ✓ ✓ ✓ Maintenance ✓ ✓ ✓ ✓ ✓ New Product ✓✓ ✓
  • 23. 23 • Backlog includes deferred revenue and committed customer purchases • 1Q16 backlog grew 28% over 1Q15 • 88% of 4Q15 backlog will be recognized as revenue in 2016 Improving visibility through growing backlog 0 10 20 30 40 50 60 Backlog
  • 24. 24 Attractive Long-Term Operating Model FY 2012 FY 2013 FY 2014 FY 2015 Q1 2015 Q1 2016 FY 2016 Guidance Target Model Gross Margin 75.2% 73.5% 69.1% 68.1% 67.4% 68.4% Up 70%+ S&M as % of Revenue1 41.6% 42.9% 46.4% 44.0% 46.9% 45.1% 30% R&D as % of Revenue1 22.8% 27.6% 26.6% 26.5% 26.8% 27.6% 15- 18% G&A as % of Revenue1 8.4% 10.7% 12.4% 15.7% 17.9% 17.2% 10% Adjusted EBTIDA Margin 4.3% (4.7%) (11.9%) (10.4%) (17.6%) (14.2%) (8%)-(6%) 20%+ 1Includes Depreciation and Amortization and Stock Based Compensation.
  • 26. 26 GAAP Net Loss to Adjusted EBITDA ($’000) 2012 2013 2014 2015 Q1 2015 Q1 2016 GAAP net loss $1,048 $(5,523) $(16,736) $(23,067) $(6,699) $(6,674) Income tax expense 109 108 169 838 37 140 Depreciation and amortization 1,082 2,397 3,075 3,761 780 981 Other (expense) income, net 90 (109) 722 567 478 (242) Stock-based compensation 450 640 1,612 4,155 701 1357 Change in fair value of contingent liability (431) (877) (376) 197 21 (101) Shareholder litigation costs - - - - - 33 Acquisition costs - - - 709 163 - Shelf registration and offering costs - - - 490 - - Adjusted EBITDA $2,348 $(3,364) $(11,534) $(12,350) $(4,519) $(4,506)