Presentation by TokBox founders discusses issues and potential of webRTC based communications

1. Putting WebRTC to Work:
Using the Standard in the Real World
Ian Small, CEO

2. What’s a TokBox?
Founded in 2007
Silicon Valley venture-backed startup
Introduced OpenTok live video platform in 2010
Transitioned to WebRTC in 2012
Acquired by Telefónica Digital in 2012

3. Making it easy
to add face-to-face WebRTC video
to any web or mobile app

4. apprtc.appspot.com:
In OpenTok:
500+ lines
17 lines

6. What do customers want?
• Not WhatsApp, Skype or BitTorrent...
• They want to have business impact
• Customer service
• Brand engagement
• Remote diagnosis
• Distance education
• They don’t want to become real-time communications experts

7. Moving beyond the ordinary
Real world not limited to WebRTC standard use cases

8. 1:1+
Group
conferencing
Broadcast
Routing &
scaling traffic
Crossing
firewalls
Low-bandwidth
devices
Recording
conversations
PSTN interop and more...

9. Three applications
Drawn from real-world experience

10. 1. Robots
• There’s more than “Web” to WebRTC
• All about device support
• All about connectivity

11. 2. Insurance claims adjustment
• “See what I see” use case
• Also requires device support
• Camera manipulation presents challenges

12. 3. Remote classroom
• Multi-point scalable traffic
• Speaker support
• Bandwidth adaptation to avoid LCD challenges
50"
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Video&Bit&Rate&for&Streams&Encountering&Level&2&Conges:on&Events&

13. 3. Remote classroom
• Multi-party
• Bandwidth adaptation
• Speaker support
0"
50"
100"
150"
200"
250"
300"
350"
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Video&Bit&Rate&for&Streams&Encountering&Level&2&Conges:on&Events&
Congestion event
Time leading up to congestion Time following congestion

14. Robots
Insurance claims
Remote classroom
More than “web”
Camera manipulation
Multi-point traffic shaping

15. Implementation gaps
1. TCP transport fallback (uneven implementation)
2. H.264 support for improved mobile performance
3. Incomplete browser support
4. Quality management for multi-point streaming
5. Refence impl. lacks VP8 temporal scalability support
6. Archiving (regulatory)

16. But there’s good news
• Chrome + Firefox + OpenTok -> commercial applications
• Cloud solutions to browser gaps
• Implementations moving forward
• Enterprises can have business impact today

17. Breaking the rules with WebRTC
• First real-time comms standard moving at Internet speed
• Grown from 0 to 1B+ endpoints in less than a year
• Spawning opportunities for new applications and new use
cases
• Enabled by a powerful standard, widely available browser
implementations, and easy-to-use platforms like OpenTok

18. Enterprise-grade WebRTC
for commercial apps