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Introduction to IS
Group No.1
What is Information
System (IS)?
Means a system for generating, sending, receiving,
storing or otherwise processing electronic
communications;
A combination of hardware, software, infrastructure and
trained personnel organized to facilitate planning,
control, coordination, and decision making in an
organization.
Historical Perspective
 Information Systems have
been around a long time.
 People have always been
the backbone of an IS
Historical Perspective
 Previous to computers,
telephones were probably the
biggest innovation that
improved information systems.
 Previous to telephones, Paper
was the big innovation.
 What will be the next big
thing?
Historical Perspective
Year
Activity
 Mainframe
computers were
used
 Computers and data
were centralized
 Systems were tied to
a few business
functions: payroll,
inventory, billing
 1970
 Programming in
COBOL
(completely
absolute
business
oriented
language)
Historical Perspective
Year
Activity
 Main focus was to automate
existing processes
 PCs and LANs are installed
 Departments set up own
computer systems
 End-user computing with
Word Processors and
Spreadsheets makes
departments less dependent
on the IT department
 1980
 PC support,
basic networking
Historical Perspective
Year
Activity
 Main focus is automating
existing processes
 Wide Area Networks (WANs)
become corporate standards
 Senior management looks
for system integration and
data integration. No more
stand-alone systems
 1990
 Network
support,
systems
integration,
database
administration
Historical Perspective
Year
Activity
 Main focus is central control
and corporate learning
 Wide Area Networks expand
via the Internet to include
global enterprises and
business partners – supply
chain and distribution
 Senior management looks
for data sharing across
systems
 2000
 Network
support,
systems
integration
Historical Perspective
Year
Activity
 Main focus is efficiencies and
speed in inventory,
manufacturing, distribution,
Transaction processing
system, Decision support
system etc.
 Current situation
after 2000
 Network
support,
systems
integration
 Team work
Importance of Information
Systems in an Organization
 Communication:
 An information systems can make communication process more efficient
by allowing managers to communicate rapidly. Email is quick and
effective, but managers can use information systems even more efficiently
by storing documents in folders that they share with the employees who
need the information.
 Operations:
 You can use information systems to gain a cost advantage over
competitors or to differentiate yourself by offering better customer service.
Sales data give you insights about what customers are buying and let you
stock or produce items that are selling well.
Importance of Information
Systems in an Organization
 Decisions:
 The company information system can help you make better
decisions by delivering all the information you need and by modeling
the results of your decisions. If more than one choice looks
appealing, you can use the information system to run different
scenarios. For each possibility, the system can calculate key
indicators such as sales, costs and profits to help you determine
which alternative gives the most beneficial result. AIMMS
 Records:
 The information system stores documents and revision histories,
communication records and operational data. You can use such
information to prepare cost estimates and forecasts and to analyze
how your actions affected the key company indicators.
AIMMS (Advanced Interactive Multidimensional Modeling System)
Components of an Information
System
Computer Hardware Technologies
 Examples
 Dell PowerEdge 2600 File Server
 Apple PowerBook G4
 Sony LCD Flat Panel Monitor
 iPod
 IDAutomation USB Barcode Scanner
 RFID Chip
Computer Software Technology
 Examples
 Windows XP
 Graphics Card Driver Software
 PowerPoint
 mySAP Customer Relationship Management
 Peachtree Accounting
 iTunes Software
Telecommunications Network
Technologies
 Examples
 Ethernet
 Netgear Wireless Router
 Cable Modem
 Cell Phone
 WiFi, WiMax
 Bluetooth
Data Resource Management
Technologies
 Examples
 IBM DB2 8.2
 Microsoft SQL Server 2000
 Oracle Database 10g
 MySQL
 Data Mining Software
People Technology 
 People are the 5th component of an
Information System
 Everyone forgets the importance of people
in an information system.
 Example: End User, Data Entry Person,
Manager, Programmer, DB Administrator,
Cashier, Secretary, Professor.
IT for E-commerce
Transaction Processing System (TPS)
 Supports Operations
 Updates Operational Databases
 Examples:
 ATM Machine System – Banking Transactions
 Cash Register System – Point of Sale Transactions
 Accounting System – Checking Account Transactions
 Even Pay-per-view or OnDemand is a TPS
Management Information System (MIS)
 Supports Management (duh?)
 Analysis & Reporting
 Charts, Graphs, Summary Tools
 Examples:
 SCT Banner – Managing College Information (Siena
uses it)
 Spreadsheet (Excel) – One of the first and most basic
 Oracle's Corporate Performance Management
Decision Support System (DSS)
Decision Support System (DSS)
 Support Management
 What-if Analysis, Decision Modeling, Scenario
Building, Highly interactive, ad hoc.
 Examples
 Enterprise Decision Manager 2.0 Fair Isaac
Corporation
 AIMMS 3.6
 Most DSS’s are custom developed for specific
companies; very few out-of-the-box products.
References
 http://www.dvdbinders.co.uk/terms.asp
 http://www.businessdictionary.com/definition/information-system.html#ixzz2zmTDrwkE
 http://smallbusiness.chron.com/importance-information-systems-organization-69529.html
 https://www.google.com.pk/url?sa=t&rct=j&q=&esrc=s&source=web&cd=7&cad=rja&uact=8&sqi=
2&ved=0CGQQFjAG&url=http%3A%2F%2Fhrcak.srce.hr%2Ffile%2F89705&ei=0qpYU630L42w
PL2PgKAP&usg=AFQjCNHk_F-Tj4bxIeAspqT-
UuJ5L37t0g&sig2=XUNJm5rybknNxC6UvhnNZQ&bvm=bv.65397613,d.ZWU
 https://answers.yahoo.com/question/index?qid=20090507035318AAyUBN4
 https://www.google.com.pk/url?sa=t&rct=j&q=&esrc=s&source=web&cd=9&cad=rja&uact=8&sqi=
2&ved=0CHYQFjAI&url=http%3A%2F%2Fwww.cob.calpoly.edu%2F~eli%2Fpdf%2Fi%2526m-
97.pdf&ei=0qpYU630L42wPL2PgKAP&usg=AFQjCNEA7ylJGWZRg-
DdKIlmE7fQqhWR6A&sig2=IBcRnqvN8nmaK4B5lP43PQ&bvm=bv.65397613,d.ZWU
 https://answers.yahoo.com/question/index?qid=20110511214635AA0HdDb
 http://www.tutor2u.net/business/ict/intro_information_system_types.htm
 https://answers.yahoo.com/question/index?qid=20090708035610AA8sVGh
 http://www.britannica.com/EBchecked/topic/287895/information-system
 http://www.britannica.com/EBchecked/media/55237/Structure-of-organizational-information-
systems-Information-systems-consist-of-three?topicId=287895

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Gr 1: History of Information Systems and its Importance

  • 2. What is Information System (IS)? Means a system for generating, sending, receiving, storing or otherwise processing electronic communications; A combination of hardware, software, infrastructure and trained personnel organized to facilitate planning, control, coordination, and decision making in an organization.
  • 3. Historical Perspective  Information Systems have been around a long time.  People have always been the backbone of an IS
  • 4. Historical Perspective  Previous to computers, telephones were probably the biggest innovation that improved information systems.  Previous to telephones, Paper was the big innovation.  What will be the next big thing?
  • 5. Historical Perspective Year Activity  Mainframe computers were used  Computers and data were centralized  Systems were tied to a few business functions: payroll, inventory, billing  1970  Programming in COBOL (completely absolute business oriented language)
  • 6. Historical Perspective Year Activity  Main focus was to automate existing processes  PCs and LANs are installed  Departments set up own computer systems  End-user computing with Word Processors and Spreadsheets makes departments less dependent on the IT department  1980  PC support, basic networking
  • 7. Historical Perspective Year Activity  Main focus is automating existing processes  Wide Area Networks (WANs) become corporate standards  Senior management looks for system integration and data integration. No more stand-alone systems  1990  Network support, systems integration, database administration
  • 8. Historical Perspective Year Activity  Main focus is central control and corporate learning  Wide Area Networks expand via the Internet to include global enterprises and business partners – supply chain and distribution  Senior management looks for data sharing across systems  2000  Network support, systems integration
  • 9. Historical Perspective Year Activity  Main focus is efficiencies and speed in inventory, manufacturing, distribution, Transaction processing system, Decision support system etc.  Current situation after 2000  Network support, systems integration  Team work
  • 10. Importance of Information Systems in an Organization  Communication:  An information systems can make communication process more efficient by allowing managers to communicate rapidly. Email is quick and effective, but managers can use information systems even more efficiently by storing documents in folders that they share with the employees who need the information.  Operations:  You can use information systems to gain a cost advantage over competitors or to differentiate yourself by offering better customer service. Sales data give you insights about what customers are buying and let you stock or produce items that are selling well.
  • 11. Importance of Information Systems in an Organization  Decisions:  The company information system can help you make better decisions by delivering all the information you need and by modeling the results of your decisions. If more than one choice looks appealing, you can use the information system to run different scenarios. For each possibility, the system can calculate key indicators such as sales, costs and profits to help you determine which alternative gives the most beneficial result. AIMMS  Records:  The information system stores documents and revision histories, communication records and operational data. You can use such information to prepare cost estimates and forecasts and to analyze how your actions affected the key company indicators.
  • 12. AIMMS (Advanced Interactive Multidimensional Modeling System)
  • 13. Components of an Information System
  • 14. Computer Hardware Technologies  Examples  Dell PowerEdge 2600 File Server  Apple PowerBook G4  Sony LCD Flat Panel Monitor  iPod  IDAutomation USB Barcode Scanner  RFID Chip
  • 15. Computer Software Technology  Examples  Windows XP  Graphics Card Driver Software  PowerPoint  mySAP Customer Relationship Management  Peachtree Accounting  iTunes Software
  • 16. Telecommunications Network Technologies  Examples  Ethernet  Netgear Wireless Router  Cable Modem  Cell Phone  WiFi, WiMax  Bluetooth
  • 17. Data Resource Management Technologies  Examples  IBM DB2 8.2  Microsoft SQL Server 2000  Oracle Database 10g  MySQL  Data Mining Software
  • 18. People Technology   People are the 5th component of an Information System  Everyone forgets the importance of people in an information system.  Example: End User, Data Entry Person, Manager, Programmer, DB Administrator, Cashier, Secretary, Professor.
  • 20. Transaction Processing System (TPS)  Supports Operations  Updates Operational Databases  Examples:  ATM Machine System – Banking Transactions  Cash Register System – Point of Sale Transactions  Accounting System – Checking Account Transactions  Even Pay-per-view or OnDemand is a TPS
  • 21. Management Information System (MIS)  Supports Management (duh?)  Analysis & Reporting  Charts, Graphs, Summary Tools  Examples:  SCT Banner – Managing College Information (Siena uses it)  Spreadsheet (Excel) – One of the first and most basic  Oracle's Corporate Performance Management
  • 23. Decision Support System (DSS)  Support Management  What-if Analysis, Decision Modeling, Scenario Building, Highly interactive, ad hoc.  Examples  Enterprise Decision Manager 2.0 Fair Isaac Corporation  AIMMS 3.6  Most DSS’s are custom developed for specific companies; very few out-of-the-box products.
  • 24. References  http://www.dvdbinders.co.uk/terms.asp  http://www.businessdictionary.com/definition/information-system.html#ixzz2zmTDrwkE  http://smallbusiness.chron.com/importance-information-systems-organization-69529.html  https://www.google.com.pk/url?sa=t&rct=j&q=&esrc=s&source=web&cd=7&cad=rja&uact=8&sqi= 2&ved=0CGQQFjAG&url=http%3A%2F%2Fhrcak.srce.hr%2Ffile%2F89705&ei=0qpYU630L42w PL2PgKAP&usg=AFQjCNHk_F-Tj4bxIeAspqT- UuJ5L37t0g&sig2=XUNJm5rybknNxC6UvhnNZQ&bvm=bv.65397613,d.ZWU  https://answers.yahoo.com/question/index?qid=20090507035318AAyUBN4  https://www.google.com.pk/url?sa=t&rct=j&q=&esrc=s&source=web&cd=9&cad=rja&uact=8&sqi= 2&ved=0CHYQFjAI&url=http%3A%2F%2Fwww.cob.calpoly.edu%2F~eli%2Fpdf%2Fi%2526m- 97.pdf&ei=0qpYU630L42wPL2PgKAP&usg=AFQjCNEA7ylJGWZRg- DdKIlmE7fQqhWR6A&sig2=IBcRnqvN8nmaK4B5lP43PQ&bvm=bv.65397613,d.ZWU  https://answers.yahoo.com/question/index?qid=20110511214635AA0HdDb  http://www.tutor2u.net/business/ict/intro_information_system_types.htm  https://answers.yahoo.com/question/index?qid=20090708035610AA8sVGh  http://www.britannica.com/EBchecked/topic/287895/information-system  http://www.britannica.com/EBchecked/media/55237/Structure-of-organizational-information- systems-Information-systems-consist-of-three?topicId=287895