This document discusses room designations, types, configurations, and status in hotels. It covers:
- Types of rooms like single, double, suites.
- Room configurations based on amenities and size.
- Guest preferences based on type, configuration and designation like smoking.
- Room numbering systems and status codes to track occupancy and cleaning.
2. Topics
• Room Designations
• Types of Rooms
• Room Configurations to suit guest preferences
• Numbering of rooms
• Room status reconciliation
• Room status codes, Discrepancy report.
• Glossary of Front Office Terms
www.indianchefrecipe.com
3. Room rate /Tariff
Room Rate
Govt Rate
Volume
Guarantee Rate
Tour Group
Rate
Half day rate
Advance
Purchase Rates
Corporate
Rate
Crib Rate
Introductory
Rate
Educational
Rate
Airline rate
Travel Agent
Group Rate
Week day
Seasonal
Rage
Rack Rate
Package
Compli.
Rate
Membership
Rate
www.indianchefrecipe.com
4. TYPES OF ROOMS
• We have 21 different types of rooms
• Single Room
• Double Room
• Double & Double Room
• Triple Room
• Quad Room
• Twin room
• Interconnecting Roomwww.indianchefrecipe.com
5. Conti.
• Adjoining Room
• Hollywood Room
• Duplex Room
• Cabana Room
• Studio Room
• Parlor Room
• Lanai Room
• Efficiency Room
• Hospitality room
• Suite Room
• Queen Room
• King Room
• Adjacent Room
• Pent house Room
www.indianchefrecipe.com
6. Guest Room Preferences
• A hotel guest’s room preferences are defined
by his/her choice of:
– Room Type
– Room Configuration
– Room Designation
• How might guest room preferences evolve in
the future?
Figure 4-2www.indianchefrecipe.com
7. Room Types
• Room types are based on the intended number
of occupants. The four basic types are:
– Single Occupancy
– Double Occupancy
– Triple Occupancy
– Quad Occupancy
• Guest room rates typically change with the
greater number of occupants.
Figure 4-3www.indianchefrecipe.com
8. Room Configurations
• Room configurations characterize the physical
makeup of the guest room.
• The standard configuration is the room
configuration that makes up the majority of the
sleeping rooms at a particular hotel.
• This is also referred to as Run of House (ROH)
rooms.
Figure 4-4www.indianchefrecipe.com
9. Room Configurations
• The enhanced configuration is understood to
include more amenities and/or services than
the standard configuration.
• The suite configuration involves a larger room
(in terms of square footage) than the standard
configuration.
• The disabled access configuration represents
guest rooms equipped to meet the guidelines
of the ADA.
Figure 4-5www.indianchefrecipe.com
10. All Suite vs. Extended Stay Standard
Configurations
• Room configurations remain constant among
all hotel target markets.
• The standard configuration is the category of
guest room that is the most prevalent at a
specific hotel.
• Enhanced and suite configurations for these
target markets are based on the most prevalent
(ROH) room makeup.
Figure 4-6www.indianchefrecipe.com
11. Room Designations
• The room designation identifies whether it is a
smoking or nonsmoking room.
• Hotels may distinguish room designations by
grouping them on separate floors.
• How does the recent tobacco legislation
limiting smoking areas affect how hotels
designate their rooms?
Figure 4-7www.indianchefrecipe.com
13. Room Numbering
• Hotels assign room numbers by floor. Each
floor designates the first portion of the room
numbers, while the rest of the room numbers
are sequentially assigned on that floor.
• The assignment of the first floor room
numbers is relative to the location of the front
desk and lobby.
• What numbers are routinely omitted in North
America? Asia?
Figure 4-9www.indianchefrecipe.com
15. Room Status Reconciliation
• The hotel industry assigns a status to every
guest room to discern what guest rooms are
available for sale.
• Room status reconciliation ensures that rooms
are properly designated by their current status
and assigned a new status as it changes.
Figure 4-11www.indianchefrecipe.com
16. Room Status States
• Room status categories are grouped by the
guest room’s state of occupancy, state of
cleanliness, and state of exception.
• These states are:
– Occupied
– Vacant
– Dirty
Figure 4-12
Clean
Ready
Out of
Order
www.indianchefrecipe.com
17. Room Status States
• State of Occupancy
– Occupied–Applies to a room that has been
assigned to a guest and the guest has checked in.
– Vacant–The guest has checked out of the room.
– Ready–Room is available for new occupancy.
Figure 4-13www.indianchefrecipe.com
18. Room Status Codes
• A room status code combines both occupancy
and cleanliness information
– Vacant/Ready
– Vacant/Clean
– Vacant/Dirty
– Occupied/Dirty
– Occupied/Clean
Figure 4-14www.indianchefrecipe.com
20. plans
• EP : nothing given complimentary
• CP : Room rent + Taxes and b/f is given
complimentary
• M.A.P : Room rent + Taxes and b/f and luch or
dinner is given complimentary
• A.P : all are complimentary
• B&B or Bermuda plan : room rent + taxes and
American breakfast given complimentary
• EX: eggs, bread and jam ,butter cornflakes etcwww.indianchefrecipe.com
21. brochure
• It shows all facilities of
the hotels
• Shows all the
information about hotel
www.indianchefrecipe.com
22. Short question
• 1.Define the term Hotel
• 2.Define the term tourism and types of tourism
• 3.Deine the term Inn?
• 4. What are the Tourism related industries
• 5. Explain the following :
• Motel, 2.casino hotel 3. airport hotel
4.commerical hotel
• 6.Define the term tariff and Boucher
• 7. what different types of meal plans used inwww.indianchefrecipe.com
23. Long Questions
• 1.Define the term hotel and explain history and growth
in India?
• 2.Explain how are hotels classification ?
• 3.Explain tourism related industries
• 4.Explain different types of rooms used in hotel?
• 5.Define the term hotel and explain hotel orgin and
evolution in world?
• Explain in details how hotels are classified on basis :
• A)size b) star c) location d) Clientele E) level of
service
www.indianchefrecipe.com