Extremely critical step by step guide to make a robust strategy roadmap for young entrepreneurs. Align your team with your aspirations, and create a prioritised action plan to ensure successful transformation

1. ©
Life
Skills
Consultants
Pvt.
Ltd.
Building Blocks of Success
Mission:
To provide V a l u e - a d d e d B u s i n e s s
C o n s u l t i n g to Organizations at the
T r a n s f o r m a t i o n S t a g e , enabling
them to deliver their E n d e a v o r s with
E f f i c a c y

2. About Life Skills
Why
Life
Skills
We
adopt
a
novel
approach
to
Business
Transforma=on
Consul=ng.
We
not
only
assist
in
construc=on
of
the
Business
Strategy
but
also
facilitate
the
implementa=on
and
alignment
of
objec=ve
deliverables
derived
during
Business
Strategy
formula=on.
ü Seasoned
team
with
Cross
Industry
exper=se
and
deep
execu=on
skills
ü Experienced
in
leading
large
scale
business
transforma=on
ini=a=ves
ü Strategy
framework
that
can
be
deployed
across
industry
segments
ü Young
and
dynamic
delivery
consultants
for
implementa=on
and
constant
monitoring

3. The Life Skills Difference
ü Client
Partnership
-­‐
We
collaborate
with
our
clients
to
become
integrated
client
partner
serving
as
an
extension
of
their
management
teams.
ü Pragma6c
Business
Solu6ons
-­‐
We
recognize
that
the
right
business
improvement
solu=ons
must
meet
client's
expecta=ons.
Thus
we
develop
and
implement
innova=ve,
pragma=c
solu=ons
which
give
sustainable
results.
We
focus
on
core
opportuni=es
which
deliver
the
highest
returns
in
the
quickest
way.
ü Unbiased
Client
Advisory
-­‐
We
provide
client
advisory
services
as
independent
advisors.
We
are
not
a
provider
of
outsourced
services,
soLware/hardware
technology
or
aNest
services.
Thus
we
are
unbiased
and
en=rely
focused
on
our
clients'
return
on
investment.
ü “Customer
First”
Culture
-­‐
As
a
professional
services
firm,
we
have
embedded
our
clients'
priori=es
in
our
organiza=onal
model,
recrui=ng
programs
and
incen=ve
systems.
Our
clients
come
first
and
have
the
highest
precedence.
ü People
Exper6se
-­‐
Our
client
service
philosophy
recognizes
that
world-­‐class
advisory
is
delivered
by
talented
and
top-­‐quality
professionals.
ALer
our
clients,
our
people
are
our
greatest
assets.

4. What we do
An
Organiza6on
faces
mul6ple
complica6ons
during
its
life
cycle:
Opera=onal
inefficiency,
Non-­‐op=mal
use
resources,
Redundant
costs,
Uninformed
decisions,
Unstructured
business
strategy,
Conflic=ng
func=onal
priori=es,
Reducing
margins
with
stagnant
growth
and
many
more.
To remain competitive an organization continuously needs to evolve itself through
various transformation initiatives. We partner with our customers in these
transformations to deliver results and achieve business success.
1. Business
Transforma6on
through
“Intent
to
Delivery”
2. Lean
–
Training
&
Deployment
Our
Services

5. Business Transformation – Intent to Delivery
Our
“Intent
to
Delivery”
(ITD)
model
ensures
deriva=on
of
strategic
objec6ves
leading
to
specific
ac6on
plan
at
func6onal
and
individual
level.
ü A
simple
and
highly
effec=ve
strategic
framework
ü Captures
intent
and
aspira=ons
of
the
relevant
internal
and
external
customers
of
the
company.
ü Converts
them,
through
expert
facilita=on,
into
specific
measurable
ac=ons
through
a
unique
deployment
methodology.
Intent to Delivery
O
d
s
in
o
o
•
•
Duration: 3 days
Who Should Attend:
• Senior Leadership Team
ITD
knits
en6re
organiza6on
together
towards
iden6fied
organiza6onal
goals
Enhancing
the
Organiza=on
Capability
to
being
Strategy
Focused
from
being
Opportunity
Focused

6. Three Stages Of Business Transformation
Business
Transforma6on
Stage
1
Ad
hoc
More
opportunity
focused
with
less
impact
assessment
on
every
area
of
organiza=on.
Non
robust
system
integra=on
of
business
cri=cal
processes.
Self
driven
accountability
Opportunity
Aligned
Strategy
Aligned
Stage
2
Documented
Clear
business
strategy.
Organiza=on
structure,
processes,
controls,
and
people
aligned
to
the
central
strategy.
Casual
assessment
of
compe=tors
and
markets.
Focus
on
planning
.
Clear
roadmap
for
improvement
across
func=ons
Stage
3
Self
Sustained
Con=nuous
Market
and
Customer
Assessment,
newer
markets
crea=on,
strong
flexibility
to
modify
and
scale
up
without
puYng
pressure
on
any
aspect
of
business.
Strong
people
focus
Customer
and
Market
Aligned

7. • Business
Intent
-­‐
WHATs
• Personal
Aspira6ons
Capturing
Aspira6ons
• Align
Team
&
Priori6ze
Ac6on
Plan
• Deploy
Ac6on
Plan
Crea6ng
a
Shared
Strategy
Roadmap
Strong
Review
Mechanis
ms
Monitoring
and
Review
Steps to Successful Business Transformation
Alignment
with
the
team
is
extremely
essen=al
for
success
of
deployment
of
any
ac=on
plan
Business
WHATs
are
converted
to
Business
HOWS.
Second
and
third
level
drilled
down
clearly
defines
specific
ac=on
plans.
Refer
Examples
in
subsequent
slides

8. Business Intent (WHATs) to Actions (HOWs)
Business
Intent
Providing
Excellent
value
and
service
Deligh6ng
Customers
Delivering
profitability
Business
HOWs
–
LEVEL
1
Engaged
and
efficient
channel
partners
Effec=ve
Supply
chain
management
Product,
Pricing,
innova=on
Customer
driven
Product
Planning
Resource
planning
and
capability
building
Infrastructure
and
systems
support
Con=nuous
need
assessment
of
customer
to
align
product
and
systems
Effec=ve,
=mely
communica=on
and
resolu=on
Best
product
mix
Op=mum
u=liza=on
of
funds
Effec=ve
Cost
Controls
Aligned
Organiza=onal
Structure
EXAMPLE
1
:
ITD
for
a
Tex=le
Company

9. Prioritizing the Business HOWs – First Level
Strategy
Matrix
Importance
Engaged
and
efficient
channel
partners
Effec=ve
Supply
chain
management
Product,
Pricing,
innova=on
Customer
driven
Product
Planning
Resource
planning
and
capability
building
Infrastructure
and
systems
support
Con=nuous
need
assessment
of
customer
to
align
product
and
systems
Effec=ve,
=mely
communica=on
and
resolu=on
Best
product
Mix
Op=mum
u=liza=on
of
funds
Effec=ve
Cost
controls
Organiza=onal
aligned
Structure
Total
Providing
Excellent
value
and
service
9
h
h
m
h
h
h
h
h
m
m
m
m
702
Deligh6ng
Customers
9
h
h
h
h
m
m
h
h
m
m
l
m
630
Delivering
profitability
9
h
h
h
m
h
h
m
l
h
h
h
m
738
Total
243
243
189
189
189
189
189
171
135
135
117
81
Note:
Life
Skills
facilitates
the
strategy
roadmap
sessions
with
aspiring
organiza=ons
Priori=zed
Business
HOWs
aLer
correla=ng
them
with
Business
Intent
Business
Intent

10. Second Level Drill Down of Prioritized HOWs
Second
Level
Drill
Down
Engaged
and
efficient
channel
partners
Effec=ve
Supply
Chain
Management
Product,
Pricing,
Innova=on
Customer
Driven
Product
Planning
Resource
Planning
and
Capability
Building
Infrastructure
and
Systems
Support
Con=nuous
Need
Assessment
of
Customer
to
align
product
and
systems
Effec=ve,
=mely
communica=on
and
resolu=on
Second
Level
Priori6zed
Ac6on
Plan
Channel
Produc6vity
focus
Exploring
new
and
alternate
channels
to
reach
out
to
target
segment
Product
wise,
partner
wise
contribu6on
monitoring
to
reduce
varia6on
in
Target
Vs.
Achievement
Compe66on
benchmarking
on
product,
pricing,
promo6ons,
ac6vi6es
Trend
analysis
to
enhance
accuracy
of
demand
es6mates
Inter-­‐linked
produc6on
planning
ensuring
on-­‐6me
delivery
resul6ng
in
good
word
of
mouth
of
channel
IT
infra
deployment
to
monitor
product
at
every
stage
of
supply
chain
integrated
with
communica6on
to
Channel
Product
composi6on
to
increase
Net
Realized
Value
Strong
Management
repor6ng,
analysis
and
review
mechanism
New
product
launch
in
accordance
with
changing
customer
preferences
Channel
involvement
and
Feedback
for
enhancing
value
preposi6ons
Accurate
Procurement
of
orders
against
forecas6ng
Assessment
of
requirement
Vs.
organiza6on
structure
Performance
Driven
Organiza6onal
Culture
Strategy
linked
Key
Result
Areas
Effec6ve
Warehouse
Management,
implementa6on
of
5S
and
Lean
principles
Automa6on
to
reduce
Non
Value
add
ac6vi6es
focusing
building
opera6onal
efficiencies
and
scalability
Warehouse
Layout
-­‐
Time
&
Mo6on
study
Automa6on
in
Warehouse
Vendor
Management
-­‐
Finance
Return,
Defect
&
Credit
analysis
Note:
This
is
not
a
comprehensive
list
but
only
the
top
priori=zed
second
level
drilled
down
ac=on
plans.
Measures
derived
around
these
ac=on
plans
will
ensure
achievement
of
Business
Intent

11. Starting Point for your organization!!
• Define
business
intent
• Create
a
strong
strategy
roadmap
for
the
next
financial
year
• Align
the
organiza=on
towards
the
strategy
roadmap
and
ac=on
plans
• Make
organiza=on
ready
for
scalability
for
next
financial
year
• Ensure
achievement
of
business
intent
“Intent
to
Delivery”
model
can
also
be
used
to
derive
a
FUNCTIONAL
INTENT
into
Ac=on
Plan
Life
Skills
conducts
the
“Intent
to
Delivery”
session
to
translate
business
aspira=ons
into
ac=onable
business
plan
for
organiza=ons
aspiring
to
grow.

12. ITD – Program Outline
Module Objectives Expected Output
Articulation of
Vision
• Management Expectations (long term and Short term).
• Deciding on pillars of Success
• 3 Most important outputs
• 5 Most critical issues
• Overall plan of Strategy Deployment
The Team Defines
• Defining Strategic Pillars
• Assessment of environment outside and within
• Map Competition vis-à-vis key business fundamentals
• Resource, Process, System and Financial assessment
• Focus on desired outcomes, Financial and Non-Financial
Moment of Truth
• Execute strategy using strategy mix and Qualitative skills
• Identify top critical focus areas for the Organization
• Focus on important activities
• Apply effective planning and prioritization skills
Delivering
Performance
• Define Measurement matrix
• Assign responsibility and ownership
• Balance key priorities.
• Eliminate low priorities and time-wasters.
• Use planning tools effectively.
ü Financial
Numbers
ü Budgets
ü KRAs

13. Lean Training and Deployment
Linking
Business
Strategy
to
Cri=cal
Business
Processes
Capturing
the
expecta=ons
of
Customers
and
building
into
Business
Strategy
Processes
and
Systems
Business
Objec=ve
Delivery
People
Technology
Organiza=on
Culture
Customer
Shareholders
Engaging
Employees
and
crea=ng
a
culture
of
Problem
Solving
and
Knowledge
Sharing
Lean
Strategy
Lean
knits
together
organiza6onal
gaps
that
are
the
root
causes
of
“WASTES”
–
Inefficiencies
across
Organiza6on
(Visible
and
Invisible)
Significant
Tangible
Business
Benefits
Exists
That
Can
Be
Exploited
Immediately

14. Imagine
Office
Processes
with:
Lean
Thinking
is
all
about
con6nuous
Waste
Elimina6on.
A
principle
driven,
tool
based
philosophy
that
focuses
on
elimina=ng
waste
so
that
all
ac=vi=es
/
steps
add
value
from
the
customers
perspec=ve.
Imagine
your
work
environment
that
has:
-­‐
Greater
produc=vity
-­‐
Greater
throughput
-­‐
Improved
quality
-­‐
Reduced
cycle
=mes
-­‐
Less
fire-­‐figh=ng
-­‐
Smoother
opera=on
-­‐
Reduced
opera=ng
costs
LEAN
LEAN Overview

15. Relentless
Focus
on
Reducing
non-­‐
value
adding
ac2vi2es
Produc6vity
Customer
sa6sfac6on
Profit
Customer
responsiveness
Capacity
Quality
Cash
flow
On
6me
delivery
Cost
Defects
Lead
6me
Inventory
Cycle
6me
Space
Waste!
A
Successful
Lean
Implementa6on
ensures
that
the
changes
are
deployed:
On-­‐=me
|
Within
budget
|
With
desired
results
|
Minimized
side
effects
Lean Benefits

16. Selected
par=cipants
trained
on
Lean
Improvement
Projects
iden=fied
by
Life
Skills
Progress
Monitoring
by
Life
Skills
Project
Submission
Valida=on
by
Life
Skills
experts
Test
and
Lean
Cer=fica=on
Proposed
Deployment
Model
:
Training
and
Con6nuous
Mentoring
ü 2
days
Lean
Thinking
Workshop
for
the
project
team
ü Con=nuous
mentoring
and
coaching
to
the
employees,
involved
in
the
project,
by
Life
Skills
through
the
project
life
cycle.
ü Life
Skills
will
engage
for
monthly
project
reviews
and
feedback
along
with
Senior
Leadership
Team
ü Final
Presenta=on
by
the
respec=ve
project
teams.
Evalua=on
of
the
project
by
Life
Skills
Experts
and
Senior
Leadership
Team
of
the
organiza=on.
ü Test
and
Cer=fica=on
for
those
whose
projects
get
approved
post
presenta=on
ü Dura=on
–
3-­‐5
months
Model
Our
methodology
of
working
together
with
the
project
team
allows
the
implementa6on
to
achieve
the
desired
business
results.

17. • Simula=on
on
applica=on
of
Lean
Tools
• Introduc=on
to
VSM
(Value
Stream
Mapping)
• Crea=ng
the
End
to
End
Process
Value
Stream
• Understanding
VA/NVA
• Understanding
Lead
Time
ladder
• Iden=fying
Kaizen
• 5
Why
–
Root
Cause
Iden=fica=on
Methodologies
• Process
Value
Streams
for
iden=fied
business
processes
• Business
Dashboards
and
Review
Structure
–
4
Quadrant
Approach
• Crea=ng
the
linkage
of
Business
Strategy
to
Business
Cri=cal
Processes
• Why
Lean?
• Lean
Thinking
–
Customer’s
Need
from
a
Process
• Toyota’s
Lean
principles
• Overview
of
5S-­‐Founda=on
of
Lean
• Introduc=on
to
Lean
Tools
• 7
Wastes
• Poka
Yoke
• Visual
management
• Standard
Work
Management
• Cell
Concept
• Single
piece
and
batch
flow
• Push
and
Pull
System
• Heijunka
• Jidoka
DAY
ONE
DAY
TWO
Two Days Lean Training

18. Client Results – Business Transformation through “Intent to Delivery”
Industry
Major
Outcomes
Service
Sector
Company
ü More
than
2
fold
increase
in
EBIDTA
(Averaged
2011-­‐12,
2012-­‐13*)
from
2.1%to
4.3%
in
2013-­‐14.
Outlook
of
5.4%
for
year
2014-­‐15
ü 30%
+
growth
in
Gross
Margins
from
2012-­‐13
to
2014-­‐15.
ü 14%
increase
in
employee
produc=vity
(Gross
Revenue
per
Employee)
ü Strong
financial
control
and
planning
Product
and
Distribu6on
Focused
Company
ü More
than
24%
increase
in
Net
Realized
rate
ü 300%
plus
increase
in
Retailer
Base
across
India
ü 72%
increase
in
Gross
Revenue
ü Systems
integrated
opera=ons
ü Inventory
reduc=on
from
6.2
months
to
3
months
Asset
Intensive
Company
ü Asset
Maintenance
Cost
reduced
by
18%
ü Cash
flows
improvement
by
21%
ü Idle
Time
reduc=on
of
assets
ü ERP
assessment,
deployment
and
customiza=on
for
business
process
scalability
ü Organiza=on
re-­‐structuring
for
establishing
accountability

19. Client Results – Lean Training Deployment
Industry
Major
Outcomes
Lean
Training
Cer6fica6on
ü Trained
and
Cer=fied
over
1200
employees
across
various
large
small
and
medium
organiza=on
including
Airtel,
Essar
Steel,
Essar
Power,
Essar
Logis=cs,
Essar
Shipping,
Essar
Projects,
Oando
PLC
-­‐
Nigeria,
Helios
Towers-­‐Nigeria,
ITC,
BD
India,
All
Cargo,
SoLage
Informa=on
Technology
amongst
others.
Lean
Mentoring
and
Impact
ü Lean
projects
mentored
by
Life
Skills
during
2013-­‐2015
resulted
in
annualized
financial
impact
of
over
343
Cr
ü One
of
the
project
mentored
at
Essar
won
the
coveted
DL
Shah
Na=onal
Quality
Award
Process
Re-­‐
engineering
ü Process
re-­‐engineering
done
for
all
Customer
interfacing
processes
at
a
power
distribu=on
company
ü Defined
“To
be”
Processes
for
all
the
func=ons
of
Water
Distribu=on
company
in
India

20. Key Clients

21. feel
free
to
get
in
touch
with
Indresh
Saluja
+919910007171
Indresh@lifeskillsconsultants.com
Walnace
Dias
+919769211499
walnace@lifeskillsconsultants.com
www.lifeskillsconsultants.com