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www.informdecisions.com
The Mailroom Problem:
Automating Inbound Mail
Processing
www.informdecisions.com
Who is inForm?
•Founded 1994
•Document Automation Solutions
•Forms, Workflow, Capture, Document
Management
•www.informdecisions.com
www.informdecisions.com
Why the Mail Room?
•Massive source of paper (inefficiency)
•Studies show Fortune 500 companies
spend 5-9% of operating costs on mail
•Even mid-size companies can receive
100,000 pieces of mail per month
•Entry point for paper
www.informdecisions.com
The Mailroom Problem
•Critical, time sensitive materials
•Legal correspondence
•Customer complaints and letters
•Government/IRS
•Invoices!!
www.informdecisions.com
The Mailroom Problem (Continued)
•Manual processing
•Hardware is expensive
•Follow on paper flow
•Lost documents
•Timely delivery is critical
•Knowledge required
www.informdecisions.com
Results
•Missed deadlines
•Mis-filed/mis-routed documents
•Contribution to paper piles
•Inbox/Outbox Syndrome
•Lost documents
www.informdecisions.com
Summary
•Inefficient
•High costs
•Lack of standardization
www.informdecisions.com
Mailroom Processing 2.0
•Scan/Capture Documents
•Digitization @ Entry Point
•Intelligent routing
•Assignment of expiration
•Automation
•Archive
•Workflow enabled
www.informdecisions.com
See It In Action

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Mailroom Automation: Eliminate the Pain

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