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I N S E A D
The Business chool
for the or d“

SARCASM 
Q

in the Workplace: 

What totally works 8: what doesn’t ‘

(Yeah ...
‘R i ‘X

Are you fluent
If not,  maybe
you should be.
E MENU @i-the QN| °N"‘ Report:  70 Percent Of/ ll Praise Sarcastic l SEARCH Q 1u)>u: lE7;V! l_l| I|5. -V

Report:  70 Perc...
Sarcasm used in the right way,  
can spark creei. 'ive 'tl7’m; l:iiig in )
yourself,  and even others.  ’

.  , V » «

'‘"...
Studies have shown that sarcasm can be

harnessed for constructive purposes.
People in sarcastic environments
actually performed more

°/ creatively than those in
environments.
WHY? 

INSEAD

The Business School
for the World"
>7-:4 -7._L~, ‘i-ll l , l

* L

‘f—' C l ll fl 1 in +. ~;~.  = Li.  I . g.; .i't; ;i. ? t~, :“'ri 7r I cf '

V-— _ ‘_I_I_ ‘
It's a catalyst for
innovative thinking.
“This suspense is terrible. 

I hope it will last. ”
— Oscar Wilde

x -x-
But sarcasm when
used inappropriately, 
can leave a bitter

taste behind. 

      

GENUINE    Q
EYE I X
OFNEWT ‘
How do we use sarcasm
the right way? 

INSEAD

 

usiness c oo
for the World"
I
r 2:
PaS5‘’‘'o

  

'2 an
When there is trust,  sarcasm generates more
sincerity than contempt among colleagues.
Tips for Mastering
Sarcasm at Work

INSEAD
Tip #1:
Do NOT make others
the butt of the joke.
I enjoyed your two—hour
presentation.  It was as exciting as
watching paint dry. 

    
 

Thank y—what? 

A . 
. z / ' " ...
This is
WRONG! 

   
     
   

I enjoyed your two—hour
presentation.  It was as exciting as
watching paint dry.
Tip #2:
Self-deprecating humor

is more disarming and
inclusive.
I have no idea
what I'm doing!
I have no idea
what I'm doing!
Tip #3:
Administer tip #2
in moderation. 

Too much of it reflects low self-esteem and doubt.
Just kidding. ..
I know half of
what I'm doing!
Organisations can benefit creatively
from workplace sarcasm.
“Sarcasm is the lowest
form of wit,  but the highest

form of intelligence. ”

— Oscar X/ ilde
,. 
_ , V ‘.  ‘S II
‘1 I I ‘I I _ —
3..  ‘ x,  _ _ I T V
f I
1’ ii
5
But be nice!
References & Attributions: 

Being Sarcastic Boosts Workplace Creativity
Li Huang,  INSEAD Assistant Professor of Organisa...
References & Attributions: 

For the full study: 
The highest form of intelligence:  Sarcasm increases creativity for both...
References & Attributions: 

Bill Murray “You're Awesome” meme: 
Memecrunch. net

Stock Photos on Slides 2 and 28:

istock...
The information used in this presentation is brought to you by INSEAD

 

.  I . I I .  I ,  . I /  . I ,  .I .  I I I“
, ...
INSEAD

The Business School
for the Wor1d®
c 5;?   fb. com/ INSEAD

  @| NSEAD I @| NSEADKnow| edge

 | inkedin. com/ company/ INSEAD

 youtube. com/ INSEAD

/ §ff“r...
Sarcasm in the Workplace: What totally works and what doesn't
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"I enjoyed your two-hour presentation. It was as exciting as watching paint dry."

When used in the right way, sarcasm can benefit both the user and those on the receiving end. This in turn, inspires creativity in a work environment. Insights from a research by Assistant Professor Li Huang (INSEAD), Professor Francesca Gino (Harvard Business School) and Professor Adam Galinsky (Columbia Business School), and tips from an article by Professor Manfred Kets de Vries (INSEAD) shed some light on how to boost workplace creativity through “constructive” sarcasm.

Full articles by Li Huang and Manfred Kets de Vries published on INSEAD Knowledge.

Being Sarcastic Boosts Workplace Creativity
Li Huang, INSEAD Assistant Professor of Organisational Behaviour, with Benjamin Kessler, Web Editor | September 14, 2015
http://knowledge.insead.edu/leadership-organisations/being-sarcastic-boosts-workplace-creativity-4255

The Dark Side of a Funny Situation
Manfred Kets de Vries, INSEAD Distinguished Professor of Leadership Development & Organisational Change | June 2, 2015
http://knowledge.insead.edu/blog/insead-blog/the-dark-side-of-a-funny-situation-4071

FOR THE FULL STUDY:

The highest form of intelligence: Sarcasm increases creativity for both expressers and recipients
Li Huang, Francesca Gino, Adam D. Galinsky | Organizational Behavior and Human Decision Processes | Volume 131, November 2015, Pages 162–177 | Accessed online through ScienceDirect
http://www.sciencedirect.com/science/article/pii/S074959781500076X

==========

Other References and Attributions:

Go ahead, be sarcastic
Christina Pazzanese, Harvard Staff Writer | Harvard Gazette | 24 July 2015
http://news.harvard.edu/gazette/story/2015/07/go-ahead-be-sarcastic/

Satirical News Article:
Report: 70 Percent Of All Praise Sarcastic [Video]
The Onion | 30 April 2007
http://www.theonion.com/video/report-70-percent-of-all-praise-sarcastic-14134

Bill Murray “You’re Awesome” meme:
Memecrunch.net

Stock Photos on Slides 2 and 28:
iStock by Getty Images and New Regency 20th Century Fox launch unique series of classic corporate stock photos featuring the stars of ‘Unfinished Business’
Getty Images | 2 March 2015
http://press.gettyimages.com/istock-by-getty-images-and-20th-century-fox-launch-unique-series-of-classic-corporate-stock-photos-featuring-the-stars-of-unfinished-business/

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Sarcasm in the Workplace: What totally works and what doesn't

  1. 1. I N S E A D The Business chool for the or d“ SARCASM Q in the Workplace: What totally works 8: what doesn’t ‘ (Yeah right. .. )
  2. 2. ‘R i ‘X Are you fluent
  3. 3. If not, maybe you should be.
  4. 4. E MENU @i-the QN| °N"‘ Report: 70 Percent Of/ ll Praise Sarcastic l SEARCH Q 1u)>u: lE7;V! l_l| I|5. -V Report: 70 Percent Of All Praise Sarcastic VIDEO: NEWSROOM 7 " v '| * April 30, 2007 , ~ VOL 43 ISSUE 18 ‘ Science & Technology - Video , . ’ L V / l I ‘ t r s ~ I 5. / X , MORE FROM ONION, INC. i I 13-Year-Old Girl Can't Believe . if / - 1 , / I / *7 . How Immature Everyone Is '- -1 What’s Been Found In Hillary's _ ‘ _ . _._ . _ _ _, _._ Emails SoFar . ~nIm‘1. . l.lnL~4 r‘. -4'2h| L~l: £§. I : l;“i. L~’c‘i'l1-‘o V‘ ‘ill-ii(= ;u ‘ it: -* Glut’! -'1 11* 3 ~‘f1i'_ll‘l'-t= ,'I| &i, =:Y. 'I: i '. Ylfi= .]‘o): _{l‘(-‘ I: that r-nmnlimpnf I-pal nr nnt? A new rpnm-t to E vnn hnw tn nnw tlw rlitferenop
  5. 5. Sarcasm used in the right way, can spark creei. 'ive 'tl7’m; l:iiig in ) yourself, and even others. ’ . , V » « '‘"? ‘/ig. ; . , ~ :1¢L. i;_. l. “<’l3:{. :;ji 1*-~~ é§j: <"f¥ 7 . __I ft7ra(eri: I.-rIoi, féi. <€; ==Xe?3,s“-, T£: i,‘g’= ~:? ‘*7iZ€I_i. !tt}i1l: :tRa5§”3*flEfi3‘I vr f I, ‘;1lsiL= t’. :‘u£i; > {? f4u“, I””K°9.YtY1,Yt4¥°i. .i’_j; :I; l‘
  6. 6. Studies have shown that sarcasm can be harnessed for constructive purposes.
  7. 7. People in sarcastic environments actually performed more °/ creatively than those in environments.
  8. 8. WHY? INSEAD The Business School for the World"
  9. 9. >7-:4 -7._L~, ‘i-ll l , l * L ‘f—' C l ll fl 1 in +. ~;~. = Li. I . g.; .i't; ;i. ? t~, :“'ri 7r I cf ' V-— _ ‘_I_I_ ‘
  10. 10. It's a catalyst for innovative thinking.
  11. 11. “This suspense is terrible. I hope it will last. ” — Oscar Wilde x -x-
  12. 12. But sarcasm when used inappropriately, can leave a bitter taste behind. GENUINE Q EYE I X OFNEWT ‘
  13. 13. How do we use sarcasm the right way? INSEAD usiness c oo for the World"
  14. 14. I r 2: PaS5‘’‘'o '2 an
  15. 15. When there is trust, sarcasm generates more sincerity than contempt among colleagues.
  16. 16. Tips for Mastering Sarcasm at Work INSEAD
  17. 17. Tip #1: Do NOT make others the butt of the joke.
  18. 18. I enjoyed your two—hour presentation. It was as exciting as watching paint dry. Thank y—what? A . . z / ' " 1- / ‘. “‘ ’ (7 I / / T’ W l .7 . ‘ ‘ H L ’ V ‘i i I . )1 I" 1.; I l, ll ‘ ‘ . l ilr —-. - X ' l
  19. 19. This is WRONG! I enjoyed your two—hour presentation. It was as exciting as watching paint dry.
  20. 20. Tip #2: Self-deprecating humor is more disarming and inclusive.
  21. 21. I have no idea what I'm doing!
  22. 22. I have no idea what I'm doing!
  23. 23. Tip #3: Administer tip #2 in moderation. Too much of it reflects low self-esteem and doubt.
  24. 24. Just kidding. ..
  25. 25. I know half of what I'm doing!
  26. 26. Organisations can benefit creatively from workplace sarcasm.
  27. 27. “Sarcasm is the lowest form of wit, but the highest form of intelligence. ” — Oscar X/ ilde
  28. 28. ,. _ , V ‘. ‘S II ‘1 I I ‘I I _ — 3.. ‘ x, _ _ I T V f I 1’ ii 5
  29. 29. But be nice!
  30. 30. References & Attributions: Being Sarcastic Boosts Workplace Creativity Li Huang, INSEAD Assistant Professor of Organisational Behaviour, with Benjamin Kessler, Web Editor I September 14, 2015 The Dark Side of a Funny Situation Manfred Kets de Vries, INSEAD Distinguished Professor of Leadership Development & Organisational Change | June 2,2015 Go ahead, be sarcastic Christina Pazzanese, Harvard Staff Writer I Harvard Gazette I 24 July 2015 INSEAD The Business School for the World”
  31. 31. References & Attributions: For the full study: The highest form of intelligence: Sarcasm increases creativity for both expressers and recipients Li Huang, Francesca Gino, Adam D. Galinsky | Organizational Behavior and Human Decision Processes I Volume 131, November 2015, Pages 162-177 Accessed online through ScienceDirect Satirical News Article: Report: 70 Percent Of All Praise Sarcastic [Video] The Onion I 30 April 2007 INSEAD The Business School for the World”
  32. 32. References & Attributions: Bill Murray “You're Awesome” meme: Memecrunch. net Stock Photos on Slides 2 and 28: istock by Getty Images and New Regency 20"‘ Century Fox launch unique series of classic corporate stock photos featuring the stars of ‘Unfinished Business’ Getty Images I 2 March 2015 INSEAD The Business School for the Worldt
  33. 33. The information used in this presentation is brought to you by INSEAD . I . I I . I , . I / . I , .I . I I I“ , V ’ / l . , l . / / I [M T ) ( T ’ ' , /l / ‘F I ‘F Fir Ti . r' . r’. r*. r' ' FW. INSEAD The Business School for the World‘
  34. 34. INSEAD The Business School for the Wor1d®
  35. 35. c 5;? fb. com/ INSEAD @| NSEAD I @| NSEADKnow| edge | inkedin. com/ company/ INSEAD youtube. com/ INSEAD / §ff“rI google. com/ +|NSEAD ‘; _o INSEAD The Business School for the World”
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"I enjoyed your two-hour presentation. It was as exciting as watching paint dry." When used in the right way, sarcasm can benefit both the user and those on the receiving end. This in turn, inspires creativity in a work environment. Insights from a research by Assistant Professor Li Huang (INSEAD), Professor Francesca Gino (Harvard Business School) and Professor Adam Galinsky (Columbia Business School), and tips from an article by Professor Manfred Kets de Vries (INSEAD) shed some light on how to boost workplace creativity through “constructive” sarcasm. Full articles by Li Huang and Manfred Kets de Vries published on INSEAD Knowledge. Being Sarcastic Boosts Workplace Creativity Li Huang, INSEAD Assistant Professor of Organisational Behaviour, with Benjamin Kessler, Web Editor | September 14, 2015 http://knowledge.insead.edu/leadership-organisations/being-sarcastic-boosts-workplace-creativity-4255 The Dark Side of a Funny Situation Manfred Kets de Vries, INSEAD Distinguished Professor of Leadership Development & Organisational Change | June 2, 2015 http://knowledge.insead.edu/blog/insead-blog/the-dark-side-of-a-funny-situation-4071 FOR THE FULL STUDY: The highest form of intelligence: Sarcasm increases creativity for both expressers and recipients Li Huang, Francesca Gino, Adam D. Galinsky | Organizational Behavior and Human Decision Processes | Volume 131, November 2015, Pages 162–177 | Accessed online through ScienceDirect http://www.sciencedirect.com/science/article/pii/S074959781500076X ========== Other References and Attributions: Go ahead, be sarcastic Christina Pazzanese, Harvard Staff Writer | Harvard Gazette | 24 July 2015 http://news.harvard.edu/gazette/story/2015/07/go-ahead-be-sarcastic/ Satirical News Article: Report: 70 Percent Of All Praise Sarcastic [Video] The Onion | 30 April 2007 http://www.theonion.com/video/report-70-percent-of-all-praise-sarcastic-14134 Bill Murray “You’re Awesome” meme: Memecrunch.net Stock Photos on Slides 2 and 28: iStock by Getty Images and New Regency 20th Century Fox launch unique series of classic corporate stock photos featuring the stars of ‘Unfinished Business’ Getty Images | 2 March 2015 http://press.gettyimages.com/istock-by-getty-images-and-20th-century-fox-launch-unique-series-of-classic-corporate-stock-photos-featuring-the-stars-of-unfinished-business/

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