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Website Conversion: Stop Turning Visitors Away
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Insivia
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Strategic Marketer à Insivia
20 Jan 2015
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726 vues
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Website Conversion: Stop Turning Visitors Away
20 Jan 2015
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726 vues
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Website Conversion: Stop Turning Visitors Away
1.
Andy%Halko% @andyhalko* Insivia% @insivia* WEBSITE CONVERSION STOP TURNING VISITORS
AWAY
2.
THINK SMART. ACT BOLD.
3.
What are conversions? Conversion
Optimization
4.
THIS IS YOUR
LEAD FUNNEL ON BAD MARKETING
5.
Lead & Sales
Road Map
6.
NURTURE E/Mail*Sign*Up* Demo* White*Paper*Download* Calculator*Results* Facebook*Follow* TwiDer*Follow* Sample*Download* Survey* Purchase* Call* Contact*Form* DIRECT
7.
First step in
higher conversions:! Targeted Campaigns!
8.
Campaigns focused on
a specific target or serve a specific purpose.! Product* Landing*Page* Problem* Landing*Page* Industry* Landing*Page* Product* Problem* Industry*
11.
Back*up*the** campaign*message* * One*clear*acIon** (Call*to*AcIon)* * Enough*info*to** make*a*decision* Landing Page Conversion
Factors
12.
Your homepage is
NOT a landing page!
13.
Your homepage is
merely the face of your website, accessed by people who are looking for it specifically. ! Your** HomePage*
14.
Marketo
16.
Visual*and*message** confirming*people** are*in*the*right*place* * Design*that*conveys** confidence* * Clear*navigaIon* * Clear*acIons*to*take* Home Page Conversion
Factors
17.
LANDING*PAGE?* HOME*PAGE?*
18.
LANDING*PAGE?* HOME*PAGE?*
19.
Web*analyIcs*data*is* NOT*enough*to*construct* the*best*test*hypotheses* for*your*site.* SPLIT%TESTING% A/B*TesIng** MulIvariate*TesIng* BUILD% TEST%
21.
VS* CONTROL% TREATMENT%
22.
VS* CONTROL% TREATMENT% Mission*criIcal*elements*like*call/to/acIon*buDons*represent* a*small*change*on*the*page,*however,*they*have*major*impact* on*the*decisions*of*your*prospects.*
23.
VS*
24.
VS* The*color*of*your*CTA*buDon*has*major*impact*on*your* potenIal*customers’*decisions*–*and*thereby*also*your* conversion*rate.*
25.
People*aren’t*magically*drawn*to*a*buDon* because*it’s*red,*nor*are*we*automaIcally*pre/ disposed*to*sign*up*just*because*you*added*the* word*“Free”*in*your*headline.** * OpImizaIon,*isn’t*about*seeing*which*tests*are*“beDer”,*but* rather*about*studying*your*visitor’s*behavior*and*creaIng* designs*&*copy*to*engage*in*a*dialogue*with*your*visitor’s*inner* voice.*
26.
Reading*PaDerns*and*Use*of*Images*
27.
Heat*Mapping* +* Human*Psychology*
29.
QuesIons*like*“What*color*converts*best”* are%a%complete%waste%of%Eme.%%% * Instead,*find*out:* * * Where*do*most*people*get*stuck** in*the*buying*process?* * What*are*common*traits*among** our*paying*customers?* * What*hesitaIons*do*our*leads*have** that*prevent*them*from*buying?*
34.
“The*vast*majority*of*retailers*reported* conversion*rates*on*smartphones*were* around*1%,*while*conversion*rates*for* tablets*were*2.4%,”* * While*visitors*largely*use*tablets*for*what*he*called*“lazy* internet”—consuming*media*and*content,*as*well*as*browsing —they*tend*to*prefer*smartphones*primarily*for* communicaIon,*content*snacking,*and*using*mobile*apps.*
35.
ANALYTICS
36.
Bounce*Rate*
37.
Traffic*Source*
38.
Exit*Pages*
39.
Click/through* Scroll/through**
40.
WE JUST SCRATCHED
THE SURFACE WHAT QUESTIONS DO YOU HAVE? Andy%Halko% @andyhalko* Insivia% @insivia* Oh yeah, ask us about our traffic and conversion audits.