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KEITH INSTONE
Closing the Research-Practice Gap
                   NOW IS THE TIME


 REFRAMING INFORMATION ARCHITECTURE
 A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
Slide 2 Keith Instone: Closing the Research-Practice Gap
Samantha's Topic of the Week: IA Gaps in UX Books


                            Rex Hartson...Professor...Computer Science...
                            HCI... usability engineering

                            Pardha Pyla...Senior Interaction Designer...
                            researcher...software engineering...Computer
                            Engineering and Computer Science



                             “We are not aware of any other book, research
                             or applied, that has the extensive coverage that
                             we have of user experience specifications, used
                             to set operational goals for user experience,
                             including usability.”

                             “No other HCI product and process book has
                             the ready-to-use supplementary materials that
                             offer such a low barrier for new instructors to
                             pick up this material and teach a UE/UX course
                             like a pro.”




     REFRAMING INFORMATION ARCHITECTURE
      A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
Slide 3 Keith Instone: Closing the Research-Practice Gap
The Gap Between Researchers (Academia) & Practitioners




        REFRAMING INFORMATION ARCHITECTURE
         A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
Slide 4 Keith Instone: Closing the Research-Practice Gap
Very hard for 1 person to be on both sides of the chasm




       REFRAMING INFORMATION ARCHITECTURE
        A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
Slide 5 Keith Instone: Closing the Research-Practice Gap
   There is also a Theory & Practice Gap




 REFRAMING INFORMATION ARCHITECTURE
  A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
Slide 6 Keith Instone: Closing the Research-Practice Gap
Researchers & Practitioners are not hanging out together




   IA Summit                               ASIS&T Annual Meeting
   Attendees                                    Attendees




        REFRAMING INFORMATION ARCHITECTURE
         A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
Slide 7 Keith Instone: Closing the Research-Practice Gap
What is “IA research”? Who cares, since we are making $?




         REFRAMING INFORMATION ARCHITECTURE
         A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
Slide 8 Keith Instone: Closing the Research-Practice Gap
Research “Moon” and Earthquake-ridden Practice “Earth”




        REFRAMING INFORMATION ARCHITECTURE
         A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
Slide 9 Keith Instone: Closing the Research-Practice Gap
Those poor Students are forced to Bridge the Gap




    REFRAMING INFORMATION ARCHITECTURE
     A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
Slide 10 Keith Instone: Closing the Research-Practice Gap
Not unique to IA: UX, too. And Research/Industry overall




        REFRAMING INFORMATION ARCHITECTURE
         A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
Slide 11 Keith Instone: Closing the Research-Practice Gap
                 Do it as part of the Reframing IA process



                            Technological, economic, social, and cultural
                            elements of change have thoroughly
                            transformed the scenario in which information
                            architecture operated in the late 1990s, and a
                            reframing is necessary to move the
                            conversation forward, consolidate intuitions
                            into discipline, and help establish a common
                            language and grammar for both practice and
                            research in the field.


to identify new directions of research which might advance
both the theory and practice of information architecture


to continue bridging research and practice in the field of
information architecture




                  REFRAMING INFORMATION ARCHITECTURE
                   A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
Slide 12 Keith Instone: Closing the Research-Practice Gap
     Opportunity to “do it right” for long-term value




How to close the gap
(not just bridge it)?




        REFRAMING INFORMATION ARCHITECTURE
         A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
Slide 13 Keith Instone: Closing the Research-Practice Gap
     I care more about the Process of Reframing (than the frames)




Writing papers

+ Talking (amongst ourselves)

+ NOTHING ELSE


= FAIL
               REFRAMING INFORMATION ARCHITECTURE
                A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
Slide 14 Keith Instone: Closing the Research-Practice Gap
Treat Reframing IA as a “Design Problem”




  REFRAMING INFORMATION ARCHITECTURE
   A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
Slide 15 Keith Instone: Closing the Research-Practice Gap
Approach it as an “Organizational Change” challenge




      REFRAMING INFORMATION ARCHITECTURE
       A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE

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Closing the Research-Practice Gap: Reframing Information Architecture

  • 1. KEITH INSTONE Closing the Research-Practice Gap NOW IS THE TIME REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 2. Slide 2 Keith Instone: Closing the Research-Practice Gap Samantha's Topic of the Week: IA Gaps in UX Books Rex Hartson...Professor...Computer Science... HCI... usability engineering Pardha Pyla...Senior Interaction Designer... researcher...software engineering...Computer Engineering and Computer Science “We are not aware of any other book, research or applied, that has the extensive coverage that we have of user experience specifications, used to set operational goals for user experience, including usability.” “No other HCI product and process book has the ready-to-use supplementary materials that offer such a low barrier for new instructors to pick up this material and teach a UE/UX course like a pro.” REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 3. Slide 3 Keith Instone: Closing the Research-Practice Gap The Gap Between Researchers (Academia) & Practitioners REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 4. Slide 4 Keith Instone: Closing the Research-Practice Gap Very hard for 1 person to be on both sides of the chasm REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 5. Slide 5 Keith Instone: Closing the Research-Practice Gap There is also a Theory & Practice Gap REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 6. Slide 6 Keith Instone: Closing the Research-Practice Gap Researchers & Practitioners are not hanging out together IA Summit ASIS&T Annual Meeting Attendees Attendees REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 7. Slide 7 Keith Instone: Closing the Research-Practice Gap What is “IA research”? Who cares, since we are making $? REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 8. Slide 8 Keith Instone: Closing the Research-Practice Gap Research “Moon” and Earthquake-ridden Practice “Earth” REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 9. Slide 9 Keith Instone: Closing the Research-Practice Gap Those poor Students are forced to Bridge the Gap REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 10. Slide 10 Keith Instone: Closing the Research-Practice Gap Not unique to IA: UX, too. And Research/Industry overall REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 11. Slide 11 Keith Instone: Closing the Research-Practice Gap Do it as part of the Reframing IA process Technological, economic, social, and cultural elements of change have thoroughly transformed the scenario in which information architecture operated in the late 1990s, and a reframing is necessary to move the conversation forward, consolidate intuitions into discipline, and help establish a common language and grammar for both practice and research in the field. to identify new directions of research which might advance both the theory and practice of information architecture to continue bridging research and practice in the field of information architecture REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 12. Slide 12 Keith Instone: Closing the Research-Practice Gap Opportunity to “do it right” for long-term value How to close the gap (not just bridge it)? REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 13. Slide 13 Keith Instone: Closing the Research-Practice Gap I care more about the Process of Reframing (than the frames) Writing papers + Talking (amongst ourselves) + NOTHING ELSE = FAIL REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 14. Slide 14 Keith Instone: Closing the Research-Practice Gap Treat Reframing IA as a “Design Problem” REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE
  • 15. Slide 15 Keith Instone: Closing the Research-Practice Gap Approach it as an “Organizational Change” challenge REFRAMING INFORMATION ARCHITECTURE A ROUND TABLE WORKSHOP AT THE IA SUMMIT 2013 - BALTIMORE