Dubai Chamber and other organizations use web broadcasting and integrated digital communication networks (IDCNs) to engage with customers across multiple platforms. An IDCN allows for unified multimedia content management and online publishing/broadcasting through a single control panel. It facilitates cross-network and cross-platform integration to reach customers via different media like SMS, email, social media, and customized newsletters from a central system.

1. How Dubai Chamber (and
others) use web broadcasting
John Robins
CEO, 8am Worldwide

2. Statement
We live in a headline culture

3. Statement
It’s about the users...

4. Concept
Unified Multimedia Content
Management System with
Integrated Online Publishing and
Broadcasting Solutions

5. Concept
Integrated Digital
Communication Networks
IDCNs

6. Concepts
Built-in Automated Customer
Engagement Solutions
UGCG
Subscription Manager

7. Concepts
Community Journalism

8. Concepts
Cross Network Integration
Cross Platform Integration

9. New York Times

10. Online Media Streaming Technology
Control Panel
Smart Media Players

11. Content Management Today...
Video Content Image Content
Control Panel Control Panel
Data Base Data Base
CD Servers CD Servers
Online Video Online Image
Players Players
Viewer Viewer
Audio Content File Content
Control Panel Control Panel
Data Base Data Base
CD Servers CD Servers
Online Audio Downloads
Players Players
Viewer Viewer

12. Online Media Streaming Technology
Control Panel
Smart Media Players

13. Example of an IDCN
Dealer Owners/ Staff
Customers Customers Dealer
Staff
SMS SMS
E-mail E-mail E-mail SMS
Facebook LinkedIn Linked in E-mail
Twitter facebook LinkedIn
Linked in
Dealer Dealer Dealer Owners Online Dealer Dealer Dealer
video video video Club staff Sales Managers Service
Newsletter Staff Newsletter Staff
promo promo promo Magazine
Newsletter Newsletter
channel channel channel
Sales Department Service Department
All managed from a single easy to use
Control panel
Master
Control
PR Agency AV Agency Panel

14. DC Home Page

15. Dubai Chamber

16. Dubai Chamber

17. SunGard HE

18. SunGard HE

19. SunGard HE

20. Human Synergystics

21. BRTV

22. Human Synergystics