The document summarizes research projects conducted by the INUSE group at Aalto University on user involvement in innovation and socio-technical change. It lists several case studies and projects examining topics such as user innovation pathways, communities, strategic construction of users, and domestication of sustainable energy technologies. It provides an overview of the research approaches, scales, and theoretical lenses employed in these studies, including user-centered design, participatory design, social construction of technology, and science and technology studies.

1. INUSE – User and Innovation Research
www.inuse.fi
 Cross-Aalto University research group
 Role of users in socio-technical change Case Studies
 Lead-users, user-centred design, co-design
 User and designer practices, user innovation
communities, and pathways of user innovativeness.
 Projects 2011-2014
 User innovation pathways to utility (Academy)
 User Innovation Communities (Eemil Aaltonen)
 Local adaptation and innovation-in-practice in
energy efficiency and carbon neutrality (Academy)
 User Innovation Digest (Tekes)
 Solar breakthrough in making (HIST)

2. Pathways of User Contributions
How to research What strategies do developers
design and use deploy?
across time ? Johnson M, Hyysalo S, Tamminen S
Hyysalo, S (2010). 2010. The Virtuality of Virtual
Health Technology Worlds, or What We Can Learn from
Development and Playacting Horse Girls and Marginalized
Use: From Practice Developers. Symbolic Interaction 33 (4)
Bound Imagination 603-633.
to Evolving Impacts.
London: Routledge. What roles do intermediaries and
Scale of practice: Evolvement of safety alarm and monitoring systems (for elders)
living lab environments play?
Scale of a development project: Vivago-Wristcare 1992-2009--
Johnson, M (2012) Hakkarainen, L. Care technology from
How Does Social Scale of particular design projects: months and years Living Lab collaboration. Work in
Media Change User Design & redesign Design of 2nd Design of 3rd Progress.
Centred Design. of 1st version version version
Acad dissertation. In
review. Stewart, J., & Hyysalo, S. (2008).
Research Follow Follow
Intermediaries, Users and Social
1999-2003 up 1 up 2 Learning in Technological Innovation.
International Journal of Innovation
Management, 12(3), 295–325.
1 version in use 2 version in use 3 version in use
Scale of ICT appropriation projects: Months and years What strategies do users seek?
Scale of a new type of organization: ”Palvelutalo” for elders 1995- The business of being user. Pollock &
Scale of practice: Evolvement of elderly care and living
Hyysalo. In Review.
Research on Innovation Processes Innovation Studies
Science and Technology Studies User Innovation Research
Participatory Design

3. User Innovation Communities
Communities in Product / Service How do people construct user
Development innovation communities?
Producer centred user ecologies Motivations for Participation
Heiskanen, E., Hyysalo, S., Kotro, T., & Freeman, S. Motivational Patterns of
Repo, P. (2010). Constructing innovative Tangible Do-It Yourself. Work in Progress
users and user-inclusive innovation What do users and non-users
communities. Technology Analysis & consist of?
Strategic Management 22 (4) 495 — 511.
Sebastian Greger. 2011. The absent
-- peer. Non-users of social technologies.
Johnson, M (2012) How Does Social Work in progress.
Media Change User Centred Design
Acad dissertation. In review. How can internet-mediated
communities be characterised?
User groups, living labs, local Freeman, S 2011. Constructing a
adaption Community: Myths and Realities of Open
Hakkarainen, L. Care technology from Development model. Acad.
Living Lab collaboration. Work in Progress. Dissertation, Univ. Helsinki.
Strategic Construction Of Users and Open Source Communities
Communities Stephanie Freeman, (2012) "User
Authoring community: The Strategic freedom or user control?: The discursive
Construction of Open.Office.Org. Freeman: struggle in choosing among Free/Libre
Work in Progress. Open Source tools in the Finnish public
sector", Information Technology &
-- People, Vol. 25 Iss: 1, pp.103 – 128
Community Management and Community
Journalism. Johnson: Work in Progress.
Community-Centred Design Science and Technology Studies
Communities in Innovation Internet-Mediated Communities

4. Strategic Choice and Development of
Collaborative Methods
Choice and strategic use of Envisioning new products and
methods services with users
Johnson M 2010. User Aging together: steps towards
Involvement, Social Media, and evolutionary co-design in everyday
Service Evolution: The Case of practices. Botero & Hyysalo. In
Habbo. 43rd Hawaii International review.
Conference on System Sciences.
Hannukainen (Helminen) P. and
Hyysalo, S (2009) Käyttäjä Hölttä-Otto K. (2006) Identifying
tuotekehityksessä— Customer Needs – Disabled Persons
Tieto, tutkimus, menetelmät. as Lead Users. ASME IDETC/CIE
Helsinki: Taideteollinen 2006. Best paper award.
korkeakoulu. (User in product
development—
Knowledge, research, methods). Modelling intangible services
Developer-user relations Elaborating Stakeholder Perception
Hyysalo, S. (2009). Persistence and of Intangible Services: Participatory
effects of structural tensions in 3D Modeling. Mäkinen-Hyysalo-
designer-user relations. In A. Helminen. In Review PDC 2012.
Voss, et al (Eds.), Configuring
Designer-User relations: Finding lead users?
interdisciplinary perspectives. Mountaineering – An integrative
London: Springer. approach into finding rare research
subjects. Mäkinen-Helminen-
Hyysalo-Freeman-Juntunen-
Johnson. In preparation.
User Centred Design Co-Design
Social Study of Design Participatory design

5. User Inventiveness & Domestication
Sustainable Energy in Homes
What domestication processes Where do users invent?
are involved? • From resistant couch potatoes to
• Domestication of small scale innovation drivers. Hyysalo-Juntunen-
renewable energy systems – A Freeman. In review.
Case study of air heat How are inventive users supported?
pumps, residential micro wind • On innovation democracy: How user
stations and solar thermal forums support user innovation in
collectors in Finland. sustainable energy Hyysalo-Freeman-
Juntunen. In preparation Juntunen. In review.
• How Does Consumer What are the innovation pathways?
Behaviour Change? Heiskanen • The role of users in heating systems
E, Johnson M, Saastamoinen transitions - the case of heat pumps
M, Vadovics E 2009. Heiskanen-Hyysalo-Jalas-Juntunen-
• Learning about Users and lovio.Forthcoming
Developing Co-Design How to find lead users?
Capabilities for Energy Saving • Mountaineering – An integrative
on the Local Level. Heiskanen approach into finding rare research
E, Feenstra CFJ, Johnson subjects. Mäkinen-Helminen-Hyysalo-
M, Vadovics E. 2010. Freeman-Juntunen-Johnson. In
preparation.
Domestication and consumption studies Lead user and user innovation research
Science and Technology Studies Innovation in sustainable energy