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Anton Musgrave
Senior Partner:
FutureWorld International
Ltd
The Future &
Innovation
Leading in the Future…and Exponential
Growth
30 steps….?
Its ALL about the social, geo-
political, technological and
business context for
tomorrow’s world!
The Future of
Beverages, Manufacturing, or
Health or Insurance, or
Transport, or Construction, or
Government, or…
Back	to	the	Future	2:	22	Nov	1989	- 1st:	3	July	1985
Strategic
Inputs
Organization
Leadership
Partnerships
2017
Markets
Your business
2017
2017
Environment
2030
Environment
2030
Markets
Strategic Thinking & Strategic ActionTM
Your business
2030
Strategic
Actions
PoliticalSocial
Economic
Technology
Market needs
Unique value
Winners/Losers
Today Future
The World Demands Very Different Approach
Today
Social, Technological
and Market
Forces Evolutionary
change
Courageous
Strategic
Thinking &
Execution
Analog,
Dumb, Linear
Business of
Today
Digital,
Cognitised
Exponential
Business of
Tomorrow
Irrelevance
without
innovation
Step-Change
Approach
The
Past
The
Future
Your business’s
CURRENT
Future
Do you recognise them?
Elon Musk
Brian Chesky
Travis Kalanik
Sergey Brin Jack Ma
Jeff BezosMark Zuckerberg
Jack Dorsey
Do you recognise them?
Elon Musk
Brian Chesky
Travis Kalaknik
Sergey Brin
Jack Ma
Jeff BezosMark Zuckerberg
Jack Dorsey
What ONE question would they ask
the CEO of your business today?
The right question is: “How do we learn from
the future?”
How to we create ‘Memories of the Future’?
?2030
Embrace the young agitators
Size & Age mean nothing
Scale & speed crucial
IP is worthless
Everyone can access
sophisticated
networks, computing
power, AI, your
business Data and
best software
14-year-old Tony Hansberry
developed a new, faster, and safer
way to stitch patients up after
surgery
15-year-old Nick	D'Aloisio	builds	a	
$30-million	Internet	business	in	his	
bedroom,	while	doing	homework
Jack Andrada, 15, invents cancer
detecting test that costs 3 cents
and takes 5 min to run. 168 x
faster, over 26,000 x less
expensive and 400 x more
sensitive
The future demands courage!
Naked
Leadership
Gutless Leadership in a turbulent world
Wells Fargo Bank
Founded 1852
World’s second largest bank by market capitalization
7th largest public Co in the world
2015…7th most respected Co in the world
2014…world’s most valuable bank brand
5M false accounts – fraud on a grand scale!
Opportunities
for your
business?
Market shift
Attitudes, attributes and skills of
TOMORROW”S leader?
As professionals…Our clock is ticking…
http://www.npr.org/sections/money/2015/05/21/408234543/will-your-job-be-done-by-a-machine
Fast forward to November 2027?
Machine Learning: Brains at the
edge…..end of the Cloud?
Swarms of connected, intelligent,
learning systems…acting and
transacting, negotiating, making trade-
offs and settling conflicts
Your business’s VUCA leadership
attributes?
V	=	…………..
U	=	…………..
C	=	…………..
A	=	…………..
Many collisions ahead!
• Linear vs. exponential
• Predictability vs. chaos
• Physical vs. virtual
• Legacy vs. speed
• People vs. machines
• Ownership vs. access
• Capitalism vs. shared
wealth
• Shareholders vs. ecosystems
• Jobs vs. creative
entrepreneurship
• Code vs. Guns
• Constraints vs. abundance
• Fossil fuels vs. renewables
• Reality vs. dreams
• West vs. East
…and MANY more
Beware…collision
looming!
And in Britain the drama continues…
Beware…collision
looming!
New rules
Can	Vodacom	penetrate	the	
algorithms	that	define	the	
customer	of	the	future?
Connected, virtual, intelligent everything !
From www… to
Web of the whole, wide world…wwww!
Shopping	malls	all	over	the	world	are	failing	
– 50%	of	malls	in	the	US	are	dying!
What	happens	when	you	combine	shopping	with	your	
business	Data,	Artificial	Intelligence,	Mobile	Internet,	
Machine	Learning,	Virtual	Reality	and	Cloud	Computing?
Oh	and	throw	in	a	bunch	of	celebrities	too!
• $17.8-BILLION	sales	in	24	
hours!
• 175,000 orders PER	SECOND
• 120,000 payments	processed	
EVERY	SECOND
• 82%	of	sales	done	on	mobile	
phones
• 600-MILLION packages	
shipped
• A	day	in	China	now	your	
businessger than	a	year's	
online	sales	in	Brazil!
THIS	IS	RETAIL
RE-INVENTED
Wave	1 Connectivity
Internet	of	
Everything
On	
Demand
Smart	
people
Wave	2 Big	data
Artificial	
Intelligence Automation
Smart	
business
Wave	3 Robotics
3D	
Printing
Biotech
Nanotech
Smart	
industry
Wave	4 New	
energy
Smart	
homes
Smart	
cities
Smart	
society
Tsunamis	of	the	new	Exponential economy
Source: Peter Diamandis, www.abundancehub.com
Digitized Deceptive
Disruptive
Demonetize
(Information technology)
Analog business in a digital world!
Democratize
Dematerialize
Blockchain
Impacting every industry
• Medical	records
• Hospital	documentation
• Title	deeds
• Contracts/Supply	chains
• Identity
• Voting
• Intellectual	property
…the	REAL	sharing	economy,	driven	by	a	shared,	
distributed,	global,	public	ledger…the	new	'Internet	of	
Value'
Blockchain
Dream #workrevolution!
Is it insightful?
Is it exponential?
Is it disruptive?
Is it futureproof?
Is it aspirational?
Lessons from innovators
Adrian Gore – CEO of Discovery
lChange the rules of the game – constant redefinition, bold
moves, promote creativity, take risks, excite clients
lMake time for innovation - do the important, not the urgent!
lDream, don’t accept existing boundaries – battle people
who see limits and cower!
lThreats are catalysts for change – its like strong snuff in
your nostrils!
lCreate teams to compete
lMaintain a closet of ideas
The more you innovate the more pathways open
• So simple , it offended my need for complexity
• What’s your ‘NORTH STAR’…KNOW what you’re trying to
achieve
• Complexity meets no-ones needs!
• Cadence and Rhythm …and a deadline ..are critical!
• Excellence awards
• Best innovations are BEYOND what people know they need
• ‘Bend the curve’!
• Hire the BEST people!
Lessons from innovators
Humanness
Awareness
Mystery
Emotion
Serendipity
Stories
Relationships
Creativity
Design
Humour
Fun
Passion
Curiosity
Imagination & story telling
Critical thinking
Grit & persistence
Empathy
Ethics & moral dilemmas
Technology & coding
Languages
R,R&R
Entrepreneurship & sales!
“I have a spread-sheet!”
“I have a budget!”
“I have a strategy!”
Martin Luther King…
Lessons from the Future
Leadership Lessons From the Future
[10]	Lessons	from	the	Future
1. Service,	information	and	relationships	
fuel	the	economy!	Quality	is	a	commodity.	Pure	knowledge	
is	worthless.	Relationships	are	your	most	important	asset	and	
customers	define	what	value	is.	
2. A.I./VR/Bio/Nano	are	the	new	information	
revolution!	Advances	are	being	fueled	by	information	
professionals	rather	than	biologists	and	will	create	an	
economy	more	profound	than	the	knowledge	age.
3. It’s	the	‘personal’	age!	Central	power	is	shifting	to	
individuals,	leveraging	influence	through	social	networks.	Now	
you	can	decentralize	everything:	information,	knowledge,	
computing,	energy	production,	health	care,	manufacturing,	
responsibility	etc.
[10]	Lessons	from	the	Future
4. Step-change	is	the	imperative!	Incrementalism	doesn’t	cut	
it	anymore!	The	most	powerful	successes	are	not	predictable	-
taking	risks	is	safer	than	doing	nothing!	
5. The	unknown	is	the	field	of	all	possibilities!		Uncertainty	
presents	the	moment	of	real	freedom,	beyond	the	known	of	
historic	baggage.	Plan	dynamically.	Innovate	RADICALLY!
6. Eat	yourself,	be	your	own	worst	nightmare!	Don’t	
wait	to	be	shown	how	customers	ought	to	be	serviced	– do	it	
yourself,	while	you	can	afford	it.	Execute	PERFECTLY!
[10]	Lessons	from	the	Future
7. You	can	no	longer	learn	from	experience!	In	a	warp-
speed	world,	learning	from	experience	is	no	longer	enough.	
We	must	learn	from	the	future.	
Think	strategically!
8. Market	forces	shape	everything!	It’s	a	war	for	
talent	engagement	and	society	support.	Create	a	cool	
culture	to	win	the	bright	young	minds.	Connect	to	the	
hearts	of	your	communities,	society	and	individuals.
Align	with	a	massively	transformative	purpose!
[10]	Lessons	from	the	Future
10. Don’t	compete!	It’s	the	most	competitive	market	ever	so	
don’t	compete!	Find	white-space	opportunities	in	which	you	
have	no	competitors.	Resonate	WITH	society!.
9.	It’s	one	world,	one	mind,	one	time!	A	digital	skin	
unites	all	mankind	with	one	internal	clock	that	runs	
24x7x365.	Connect	to	ecosystems	and	the	entire	global	
resource	base.
11. Search	for	the	hero	
inside	yourself!	
OOOOOPS…almost	forgot
Ten Lessons from the Future
Leadership Lessons from the Future
We stand at the start of
a ubiquitously connected new world!
Whoever embraces these lessons
will thrive in turbulent chaotic exciting
new markets!
Will YOU?
Remember, you’ll spend
most of the rest of your life
there…
…and you’ll never get out of
it alive!
So…
What’s YOUR future to be?
Reading Ideas
• Finextra.com – Banking	and	Finance
• Fast	Company	– Business	magazine
• Wired		- Business	magazine
• Thefinanser.com – Banking	and	Finance
• Digital	Bank	– Book	by	Chris	Skinner
• Value	Web	– Digital	Life	book	by	Chris	Skinner
• Firms	of	Endearment		- Book	by	Raj	Sisodia
• Abundance	– Book	by	Peter	Diamandis
• Venturebeat.com
• www.Mindbullets.net
• www.techcrunch.com
• www.futuresforum.org
• http://www.kurzweilai.net
• MIT	Technology	Review	– magazine
• www.futurism.com
• www.newatlas.com
• Homo	Deus	- book	by Yuval	Noah	Harari
• Sapiens	– Book	by	Yuval	Noah	Harari
• Fifth	Discipline	by	Peter	Senge
• www.innovationwatch.com
• Abundance365.com
Thank you!
anton@futureworld.org

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