The document discusses an enterprise's journey over time to transform its business through unified communications and collaboration. It describes leveraging current investments, extending them with Avaya Aura to dramatically reduce costs, and deploying new capabilities like applications and devices to improve productivity and customer experience. The goal is to rapidly create and deploy new services and use collaboration as a competitive advantage.

1. Wu Junhua
Avaya China
Consulting System Engineer
Proprietary and Confidential © 2010 Avaya Inc. All rights reserved.

2. An Ideal Unified Communications Experience
8765309

3. An Ideal Unified Communications Experience
8765309

4. . d e v r e s e r s t h gi r l l A . 0 1 0 2 . c nI a y a v A ©
Redefining the Business Communication Experience

5. Enterprise Journey Over Time
Transform your
Business 业务转型
Deploy New
Rapidly create and Capabilities 新功能部署
deploy new services
Applications and devices
快速创建和部署新服务
Collaboration as a 应用和设备
competitive advantage Improved productivity and
将协作化为竞争优势 customer experience
提高效率并优化客户体验
Extend Current Investments
扩展当前投资
Enhance with Avaya Aura™
Avaya Aura™
Leverage Current Investment
Dramatically reduced TCO
充分利用现有投资 TCO
Protect investments
保护投资
Maintain and grow existing
platforms
维持和扩充现有平台

6. Enterprise Journey Over Time
Leverage Current Investments
充分利用现有投资
Protect investments
保护投资
Maintain and grow existing
platforms
维持和扩充现有平台

7. Leverage Current Investments
ar u A a y a v A e til E C C CC SE N
oi t a ci n u m m o C 0001 SC
regana M n MC 0001 SC
SMC PV SPM
CONTINUED SUPPORT FOR EXISTING INVESTMENTS
继续支持现有投资
BUSINESS AS USUAL GROWTH WITH CURRENT PRODUCTS
以现有产品继续推动业务成长

8. Enterprise Journey Over Time
Extend Current Investments
扩展当前投资
Enhance with Avaya Aura™
利用Avaya Aura™进行强化
Dramatically reduced TCO
显著降低TCO

9. Extend Current Investments
SIP Trunks
Voice/Video Services Presence Services Application Integration
System SBC
Manager
Session Manager
Service
Provider
Network
供提务服
G450
络网商
Avaya Aura CC Elite NES CC
Communication CS 1000
Manager CM CS 1000
CMS VP MPS
Meridian
SIMPLIFY AND REDUCE OPERATING COSTS UP TO 40%
简化并降低40%的运营成本
化并降低 的
MIGRATE OVER TIME WITH BUSINESS STRATEGY
根据业务战略逐步过渡
业务战略逐
根据业务战略逐步

10. Extend Current Investments
Persistent context relevant to
Productive collaboration every task and situation Accelerating business
anytime, anywhere processes and applications
随时随地高效协作
同各个任务和环境紧密关联 加快业务流程和应用
的持续性情境
Seamless across multi-vendor devices Responsive mixed media
and networks social experiences
无缝覆盖多厂商设备和网络 灵敏的混合媒体社交体验
Mission critical real-time performance
关键任务实时性能

11. Enterprise Customer Demands
使用自己选择的设备 无需重复历史— 为我量身定制、随
高效通信 信息近在指尖 时随地可用的通信
最终用户
更加贴近客户 更快解决问题 提高团队的 加快进入市场时间
工作效率
事业部
降低日常运营开支， 减少升级、实施和整 快速部署新功能和新应用，
优化TCO 合的风险 满足业务需求
IT部门
11

12. Revolution in Communications Architecture
Collaboration
Apps Video
Avaya 协作应用 Apps
New York 视频应用
Business
纽约
Apps
业务应用
Contact Center
Manila
联络中心，马尼拉
Enterprise
Network
企业网络
Cisco
Sydney
悉尼
Avaya
London Contact Center
伦敦 Mumbai
Nortel Siemens 联络中心，孟买
Hong Kong Frankfurt
香港 法兰克福
.devreser sthgir llA .cnI ayavA 9002 © 21

13. Revolution in Communications Architecture
Avaya Aura™ DATA CENTER Apps
Integrated
Communication
Manager 数据中心 应用整合 SIP Trunking
New York 纽约 SIP 中继
Avaya Aura™
Session
Contact Center Manager
Manila
联络中心，马尼拉
Cisco
Sydney
悉尼
Users Avaya Contact Center
Anywhere London Mumbai
任意地点用户 伦敦 Nortel 联络中心，孟买
Hong Kong Siemens
香港 Frankfurt
法兰克福
.devreser sthgir llA .cnI ayavA 9002 © 31

14. 41 .devreser sthgir llA .cnI ayavA 9002 ©
Aura™
Avaya
络网交社 作协组小 reganaM
noitaroballoC
gnikrowteN 作协户用 puorG noitacinummoC
laicoS noitarreoballoC
sU 心中络联 MT
aruA ayavA
retneC 理处息消
tcatnoC gnigasseM
应用功能服务器
Application Feature Servers
SIP 中继
SIP Trunking
Business Agility, Empowered People

15. Enterprise Journey Over Time
Deploy New Capabilities
新功能部署
Applications and devices
应用和设备
Improved productivity and
customer experience
提高效率并优化客户体验

16. What is the experience?
It is your perceptions and responses that result from use
16

17. Avaya End-to-End Video Conferencing
Avaya
o e di V p o t k s e D a y a v A
Avaya
e ci v e D
桌面视频设备
Enterprise Worker Small Workgroup Medium-Large Conf Room
企业员工 小型工作组 大中型会议室
Integration
with H.323
Avaya Video
Avaya Video
systems
Anne L Coulombe, Global Video Solutions
Anne L Coulombe, Global Video Solutions April, 2010
April, 2010
Avaya one-X Communicator
®
71

18. Video for Everyone
ENDPOINTS
终端
Avaya Desktop Avaya Video Avaya one-X
Video Device Conferencing Systems Communicator
Avaya桌面视频设备 Avaya 视频会议系统
desaB-PIS
desaB-PIS
基于SIP的
基于SIP的
erutcurtsarfnI
erutcurtsarfnI
基础架构
SSMS
MS
Contextual Contextual
Collaboration Collaboration
情境协作 情境协作
81
81

19. Why it is cool ? Flare
采用Harman Kardon
的高保真音响系统
支持高清视频720P, 11吋
超大屏幕，全触屏拖拉拽
操作
支持蓝牙和WiFi连接，
预留3G/4G USB插口扩
展
集成全部UC 应用，Audio
/Video/Web/IM/Presence
全功能
Exchange Calendar,
Active Directory / OCS 等
办公应用全集成
可支桌面，亦可便携；
基于Android 操作系统， 基座扩展涵盖千兆网、
预置Google/ Facebook/ USB、低音炮喇叭、手柄、
系列软件，并支持扩展和开 耳机等接口
发客户化软件
91
91

20. 02
rotacinummoC X-eno ayavA eliboM X-eno rotacinummoC X-eno ayavA
)resworB( latroP X-eno ayavA ayavA )resworb( latroP X-eno ayavA
Flare™ on 96X1 IP Phone
Avaya Flare™
™
Avaya Flare™ EXPERIENCE ™
Avaya Flare™ EXPERIENCE
The Roadmap to Future

21. User Case Video

22. Get Started Fast
People-Centric Collaboration
Avaya Video Collaboration Early Adopter Kit
Avaya 视频协作早期用户促销包
$59,995*
(customer price) （客户定价）
x10
x10 x10
Avaya one-X® Avaya Extension to Cellular Avaya Aura™ Enterprise
Communicator 6.0 and one-X Mobile Lite Edition User Licenses (x10)
e ci v e D o e di V p o t k s e D a y a v A
Avaya Flare Experience
支持SIP HD视频 Avaya 分机手机联动和 企业版用户许可（x10）
桌面视频设备结合
One-X Mobile Lite
（ ）
Avaya S8800 Avaya Aura™
Conferencing Standard
Collaboration Server
Edition port Licenses (x6)
Avaya S8800 标准版端口许可（x6）
Conferencing Server
Avaya G430 Gateway
1 Year Support* 一年支持* Full Implementation 完整实施

23. Avaya web.alive: meet | sell | learn
Avaya web.alive | |
web.alive
is a 3D
virtual world
Web.alive是一个3D
的虚拟世界
that provides an engaging
enterprise collaboration
experience
旨在提供富有吸引力的企业
协作体验
It’s an Immersive Communication Platform Enabling an all in One
Collaboration Tool on Any Website
作为一种富有临场感的通信平台，它能在任意网站上实现一体化的协作工具
Proprietary and Confidential © 2010 Avaya Inc. All rights reserved. 32

24. web.alive | Business Value
web.alive |
3
Increase Business Effectiveness 提高商业效益
Single Purpose Expanded Corporate
Training Curriculum University 公司大学
LEARN 学习 单一用途培训
（HR课程）
扩展课程
（增加产品培训）
（内部/外部）
2
Increase Revenue 增加收入
ecremmocE detsissA Events Customer
Product Support
SELL 销售 客户支持
serotS enilnO
spihsnoitaler remotsuC Launches
活动、产品、发布
系关户客、店商上网、务商子电性助辅
1
Dramatically Reduced Costs 显著降低成本
detubirtsiD Customer/ Larger Scale
Partner Events
MEET 会议 较大规模市场活动
lanretnI
Meetings
分布式内部团队会议
sgniteeM maeT
客户/合作伙伴会议
2
4

25. web.alive | Takes Existing Web Site and…
web.alive | ……
52

26. web.alive | Simply and Securely Makes it…
web.alive | ……
62

27. web.alive | Personal and Social
web.alive |
72

28. Enterprise Journey Over Time
Transform your Business
业务转型
Rapidly create and deploy
new services
快速创建和部署新服务
Collaboration as a
competitive advantage
将协作化为竞争优势

29. ACE Packaged and Custom Applications
ACE
OCS & Same time
集成 Office和网络浏览器插件 自由办公桌 手机话费优化
企业门户
每年、每个用户节省300美元的 每年、每个用户节省230 每月、每个用户节省 每天、每个用户
差旅与会议开支 美元的不动产开支 540美元的通话费用 节省5分钟
Sales Portal Event Response Mobile Business Message Drop Verticals
销售门户网站 Manager 移动业务 and Blast 垂直行业
每年、每个用户 缩短中断时间：根据行 取决于行业和业务 每天节省1小时的客户端 取决于行业和业务
增加190美元收入 业不同介于每小时几千 更新时间。相当于每年每
92 到几百万美元之间 个用户13,000美元 92

30. Thank you
Transform your Business
Deploy New Capabilities
Rapidly create and deploy
new services Applications and devices
Collaboration as a Improved productivity and
competitive advantage customer experience
Extend Current Investments
Leverage Current Investments Enhance with Avaya Aura™
Avaya Aura™
Dramatically reduced TCO
Protect investments
TCO
Maintain and grow existing
platforms