Itziar Pobes Gamarra
3 SlideShares 116 Abonné 125 Suivis
Personal Information
Entreprise/Lieu de travail
Barcelona Area, Spain Spain
Profession
Service Designer & Design Researcher
Secteur d’activité
Design
À propos
I am a highly analytical researcher and designer, passionate about understanding people and organisations. I help best in very early design stages and when services, products or policies need substantial re-steering. I am a regular speaker in multiple local and international conferences, such as Advancing Research (2020), Service Design in Government (2014-2019), Service Design Network Conference (2019).
Coordonnées
Mots-clés
service design design research public services measuring value strategy performance metrics customer centricity mobility signage design probes government parent engagement education and training policy sant quirze del vallès prototyping
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Présentations

(3)

Questioning a policy through design research

il y a 6 ans • 145 Vues

Unexpected insights vs. Barcelona metro signage

il y a 2 ans • 53 Vues

Introduction to our workshops on metrics for customer centricity

il y a 2 ans • 67 Vues

J’aime

(14)
Tout voir

La nueva lógica de servicios: Operaciones centradas en los usuarios

david lopez • il y a 12 ans

Service Design Berlin / Prototyping Public Services at Gov Jam Berlin 2015

Service Design Berlin • il y a 8 ans

Design with Personas: A Lean Approach

Erin 'Folletto' Casali • il y a 9 ans

From User Experience to Citizen Experience

Jess McMullin • il y a 8 ans

Big Picture Design: Systems, Strategy, Policy, Delivery

Jess McMullin • il y a 8 ans

Change checklist

Dave Gray • il y a 9 ans

Conquering Complexity: Mindset & Tools for Growing Public Design Capability & Capacity

Jess McMullin • il y a 9 ans

Squiggle birds

Dave Gray • il y a 9 ans

Design Thinking, What I have learned in a year?

Mussab Sharif • il y a 9 ans

Design Thinking is Killing Creativity

designsojourn • il y a 13 ans

Design to the Power of Ten

Andy Polaine • il y a 9 ans

When service design meets the connected company

Dave Gray • il y a 10 ans

Service Logic – a new Dominant Logic for Social Customer Relationship Marketing

Wim Rampen • il y a 14 ans

Knight civic-tech

Knight Foundation • il y a 10 ans
Personal Information
Entreprise/Lieu de travail
Barcelona Area, Spain Spain
Profession
Service Designer & Design Researcher
Secteur d’activité
Design
À propos
I am a highly analytical researcher and designer, passionate about understanding people and organisations. I help best in very early design stages and when services, products or policies need substantial re-steering. I am a regular speaker in multiple local and international conferences, such as Advancing Research (2020), Service Design in Government (2014-2019), Service Design Network Conference (2019).
Mots-clés
service design design research public services measuring value strategy performance metrics customer centricity mobility signage design probes government parent engagement education and training policy sant quirze del vallès prototyping
Tout plus