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Organizational Behavior Final Report Presentation

Organizational Behavior Final Report Presentation
by Izabella Andersson, Sarah Pittenridge, Ilknur Salaun & Toyoaki Higashi

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Organizational Behavior Final Report Presentation

  1. 1. The impacts of Atypical Working Hours Group 6 Izabella Andersson Toyoaki Higashi Sarah Pittenridge Ilknur Salaun
  2. 2. Introduction• Different types of atypical working hours• Negative mental impacts of shift work• Negative physical impacts of shift work• Negative impact from flexible working hours• Positive aspects of atypical working hours• Case studies• Implementing a Flexible Work Program• Obstacles to a Flexible Work Program• Conclusion
  3. 3. Different types of atypical working hours
  4. 4. Main Characteristics of Shift Work Work outside of normal day hours Work within normal day hours means:  A work day within a spread starting at 7 AM and ending before 7 PM  No more than 8 hours per day and/or 40 hours per week  Hours worked as a continuous on-duty period
  5. 5. Main Characteristics of Extended Working Hours More than 48 hours per week Exceptions to this rule  Sea farer (fishing men, cruise ships…)  Mobile worker (travelling sales man…)  Offshore work (military divers, oil platform…)  Fire & Police service  Health care  Transportation (train, ferry, anything with a timetable)
  6. 6. Main Characteristics of Flexible Working Hours Irregular working hours Not scheduled, rather very varied Variability in length Variability in predictability Variability in influence on arrangement
  7. 7. Main Characteristics of Teleworking Not a job description A way to organize work using ICT Work is performed elsewhere Most common types of teleworkers:  Workers who work at home full time or part time  Workers who divide their time between home and office  Mobile workers using their home as an administrative base
  8. 8. Negative mental impacts of shift work
  9. 9. Negative physical impacts of shift work Disruption of circadian rhythm  Physical, mental & behavioural changes during 24 hour cycle due to light and darkness Negative effect on sleep and alertness  Insomnia  Fatigue-related accidents Three-mile island, Chernobyl, car accidents Reduction in productivity
  10. 10. Potential negative impacts from flexible working hours Anxiety Tension, Headaches irritability Negative impact Digestive Fatigue problems Loss of Decreased arousal vigilance
  11. 11. Positive aspects of atypical working hours Flexibility to manage life’s different roles Positive work-life balance Increased productivity Increased service to customers More time spent with family (summers) Reduces need for non-parental care Increased income
  12. 12. Flextime Case Study Applications• ARUP Laboratories o Seven On/Seven Off Schedule o Business Needs o Flexible Schedule for family or education• Aflac o 4 by 10 work week or 3 by 12 work week o More Productive Employees o Reduced Turnover
  13. 13. Flextime Case Study Applications, Continued• Cisco o Telework option for employees o Saves time on commute, reduced need for commercial office space o Realized $195 million by increased employee activity• Dell o Virtual Call Center o Attracted more qualified employees o Productivity increased by 20%
  14. 14. Flextime Case Study Applications, Continued• RSM McGladrey o Flexyear option or “teacher’s contract” o Strategic Business Tool o Meets needs of business partners o Increased Employee Retention
  15. 15. Obstacles to a flexible work program Employee Resistance Closed Management Customer Resistance Corporate Impact Culture Technology Issues
  16. 16. Implementing a Flexible Work Program Compelling Support of Create Management Business Human Customized Commitment Case Resources Program
  17. 17. ConclusionsAlthough there are many negative affects on mental and physical healthof irregular work hours, if one must (or wants to) work atypical hourswe suggest: o Allow the employee freedom to decide: • the amount of hours worked overtime • which flexible hours to work • manage the shift work on a clockwise rotation
  18. 18. Conclusions Implement CustomizedLimit Night Flexible Work or Work Avoid It Program Excessive Regularly Overtime Assess any Should be Atypical avoided Work Schedules
  19. 19. Questions?