Rcom, reliance communication,

1. Reliance Communications Ltd.
Running India’s largest network – A view from the trenches

2. Founder of Reliance Communications
 Reliance Communications Limited founded by the late Shri. Dhirubhai H
Ambani (1932-2002) is the flagship company of the Reliance Anil Dhirubhai
Ambani Group. Shri Anil D. Ambani – Chairman.
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3. Personal Business Enterprise Business Infrastructure BusinessGlobal Business
Reliance Communications
Integrated play covering the entire telecom value chain

4. 4 of 17
Reliance Communications
 World’s largest network roll-out covering almost a
billion people in India
 World’s largest IP enabled optic fiber cable network
- 230,000 Rkms
 Pioneered wireless affordability in India
Submarine cable assets
Of 110,000 Rkms
Terrestrial fiber cable
metro & intercity
Handset prices down from
>$ 50 to <$ 20
Driven call rates down
from >10 cents to <1 cent
per minute
Coverage increasing from
10,000 to 23,000 towns
Covering almost 100% of
rail & roadway routes
Coverage + Affordability = Profitable growth
Launching nationwide GSM services

5. 5
Who Do We Serve?
 Over 45 million consumers in India
 Over 1.4 million individual global consumers
 Over 200 major global carriers
 Over 250 Multinationals
 Over 800 out of Top 1,000 Indian large enterprises
 Over 10,000 Indian Small & Medium Enterprises (SMEs)
 Over 300,000 wireless data customers (Datacard)
Unparalleled customer franchise in India and globally

6. 6
Market Leader Across Multiple Segments
# Largest carrier of wireless data
Largest in enterprise data services: >50% market share
Largest private PCO operator: >50% market share
Largest carrier of international voice: >40% market share
Largest international data provider in India/Middle East/Asia
Largest retailer of wireless handsets
Largest independent wireless infrastructure provider
“Youngest, Fastest, Largest”

7. 7
Robust Infrastructure to Support Customers
• 14,000 towers  23,000 towers by March 2009 in 23 circles with
capacity of 4 co-tenants
• Broadband access in 42 Indian cities with 727,000+ buildings
connected directly to network serving over 901,000 access lines
• Deploying Broadband and WiMax network in top 10 cities in the
country to cover 4 million SMEs.
Telecom Infrastructure
• 140 acre plot – ten acres lush green lawns and eight acre lake
• 5.4 million sq. meter area; 14 buildings ; 12,000 personnel
• Several food courts, banks, ATMs & guesthouses
• Eco-friendly zero discharge facility ; 2252 parking slots; helipad
• Own HVAC and power distribution system
Dhirubhai Ambani Knowledge City

8. 8
Robust Infrastructure to Support Customers
• Largest and most advanced NOC in the world
• 300,000 sq ft of data centre space – 4x the nearest competitor6 World
class Level 3 Data Centers at Mumbai &Bangalore measuring 2.6L
Sq.Ft.
• Hosting 9000+ Server Racks and 1400+ TB of storage capacity
• Expansion at Delhi, Chennai, Hyderabad &Kolkata resulting in an
additional capacity of over 800,000 - Sq. ft.
Network Operations and Data Centers
• 2,000 exclusive Reliance World and Reliance Express stores 700+
Indian cities.
• Largest chain of digital entertainment centers in the country
• 5 lakh+ retailers sell connections or recharge of prepaid mobile and
FWPs in our coverage footprint.
• 2nd largest retailer of handsets - with throughput capacity for over 24
million handsets per annum
Retail Presence

9. 9
Robust Infrastructure to Support Customers
• Comprehensive range of service applications
• Popular across all user demographics and geographies
• Over 200 content partners and over 10,000 content items
• Credit Card on the Mobile
Reliance Mobile World Suite
• 8,000-employee, multi-lingual contact centre facilities at Navi
Mumbai & Chennai
• 5L + customers serviced per day through with 10,000 users
during peak hours
• Operates on 24x7 basis with online integration with other IT
systems in RCOM
Contact Centers

10. 10
Robust Infrastructure to Support Customers
• More than 1500 Million CDRs per day
• More than 1.5 million eRecharge per day
• More than 1,800 TB data storage
• IT support in more than 6,000 towns for over 60,000 IT users
• Data ware house growth : more than 160 GB a day
• More than 7 lakh emails a day across group
IT Operations
New Products & Services
• DTH services to provide DVD quality picture & better viewing
experience
• IPTV to provide interactive TV & Video services, movies & music
on demand, interactive program guide and gaming

11. Turnover of Reliance Communications
 Reliance Communications retained its third position with the revenue of
Rs 2,729 crore and witnessed growth rate of 44.2% in 2009.

12. Total Number of Employees
37150 employees in which 25405 are Promoters (67.58 %) and 12055 are
Non promoters (32.42%).

13. Product and Services Of Reliance Communications:
• Reliance Base Phone
• Reliance Mobile
• Reliance Data Card
• Reliance Voucher, E-Recharge
• Reliance PCO
• Reliance Broad Band

14. Prime Competitors of Reliance
Communications and their Revenue

15. Growth of telecom market

16. Culture of Reliance Communications
Reliance Communications is in the process of
setting up best-in-class work facilities across major cities
in India. At Mumbai, the Dhirubhai Ambani Knowledge
City (DAKC) hosts more than 10000 professionals with a
range of office complexes, food courts, avenues and
boulevards, fountains and video conferencing.

17. Comparison of Bharati Airtel growth with
reliance communications:
Bharti Airtel jumped to the numero uno position with
the magical revenue Rs 4,905 crore and registered the
phenomenal growth of 103.5% and 33.9% market
share.
Reliance Communications retained its third position
with the revenue of Rs 2,729 crore and witnessed
growth rate of 44.2%.

18. Market Share and Competitor Growth: