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© Emmanuel Jaitto-Jeffrey, June 2015
Nigerians Consumers
Media Habits & Lifestyle
2015
SEGMENT CLASS VARIABLEDESCRIPTION SIZE
UPPER
UPPER
WEALTH	
  INHERITORS	
  	
  
(‘A’	
  SEGMENT)	
  
UPPER
MIDDLE
WEALTH	
  CREATORS	
  
(‘A’	
  SEGMENT)	
  
AB
“UPPER	
  
CLASS”	
  
	
  
FULFILLED	
  
	
  
ACTUALISERS	
  
	
  
RETIRED	
  
PUBLIC	
  
OFFICIALS	
  
5%
LOWER
UPPER
WEALTH	
  MANAGERS	
  
&	
  POLITCIANS	
  
(‘B1’	
  SEGMENT)	
  
LIFESTYLE OVERVIEW MONTHLY INCOME
•  Mature, Satisfied, Comfortable, Reflective
•  Value Order, Knowledge and Responsibility
•  Educated, Literate and well travelled
•  Top Professional , Ministers,
Commissioners ,Directors in public service, Senior
Management in large companies, Large business
owners/Employers.
•  Worldly, Interested in National Events & Keen to
Broaden Socio-Political Influence
>US$32,000
•  Successful, Active, High Self-Esteem
•  Access to Abundant Resources with less sophistication
•  Keen to Develop, Grow, Express & Explore
•  Highly Principled and well educated
•  Fairly exposed/travelled
US$12,800
-
US$32,000
•  Successful, Career and Work- Orientated, Risk Averse
•  Value Consensus, Predictability, Stability, Self-Discovery
•  Deep Family Commitment
•  Sense of Duty, Require Material Rewards, Sense of Duty
US$9,600
-
US$16,000
HIGH	
  NET	
  WORTH	
  
INDIVIDUALS	
  
(‘B2’	
  SEGMENT)	
  
Sources: Research & Media Services Nigeria
Income: Socio-Economic Classification Of Nigerian
C
UPPER
MIDDLE
(C1)
PROFESSIONALS,
BUSINESS MEN &
WOMEN
MIDDLE
LOWER
(C2)
JUNIOR-MIDDLE
LEVEL MANAGERS,
BUSINESS
EXECUTIVES,
ARTISANS
“THE	
  MIDDLE	
  
CLASS”	
  
ACHIEVERS	
  
AND	
  
EXPERIENCERS	
  
24%
D LOWER
CLASS
SKILLED OR SEMI-
SKILLED WORKERS,
CLERICAL STAFF,
ARTISANS
SOCIETALLY
CONSCIOUS
STRIVERS
31%
E
POOR/
SUBSIS
TENT
UNEMPLOYED
LIVE BELOW
POVERTY LEVEL
SEGMENT CLASS VARIABLEDESCRIPTION SIZE LIFESTYLE OVERVIEW MONTHLY
INCOME (US$)
•  Upwardly mobile professionals/forward looking career wise, high
taste moderated by means
•  Deeply Committed to Work & Family
•  Work - Material Rewards and Prestige
•  Senior Managers of small/medium companies
US$2,500
-
US$6,500
•  EMULATORS, Moderate taste
•  Young & Mature, Enthusiastic, Impulsive
•  Seek Variety, Not Risk Averse, Offbeat
•  Politically Uncommitted, Ambivalent
US$650
-
US$1,300
•  THE BELIEVERS/BELONGERS
•  Conservative, Conventional, Concrete Beliefs Based on Traditional
Established Codes (Family, Religion, Community, Nation)
•  Established Routines
•  Organised Around Home, Social, Religious, Family Structures and
Organisations
•  Mixed grill educational attainment.
•  Little or no sophistication
US$190
-
US$510
•  Constructed Lives
•  Poor, unskilled, hardly well educated, Lack Social Bonds
•  Passive
•  Lack Self-Orientation
US$38
-
US$64
SURVIVORS &
SUSTAINERS 40%
Sources: Research & Media Services Nigeria, 2010
Income: Socio-Economic Classification Of Nigerian
Media Consumption & Usage by Social Class
The upper class are more in-tune with Western content and cable TV
-  TV to the ABC1 is DSTV, Startime or cable
TV generally
-  TV is their primary entertainment medium,
closely followed by digital media, as internet
connectivity is relatively affordable and
connected to the homes on Wi-Fi basis
-  Newspaper & magazine are secondary
medium
-  Listening and connecting with this group with
radio is low as against TV & digital media
Upper Class – ABC1
-  The Middle class sometimes own a cable TV
but most times do not subscribe, as
subscription rate are still very high in Nigeria
-  To this group, local TV channels appeal to them
first, since access is free
-  The mix of TV & Radio serve as their priority
media.
-  Digital is for contingencies and not readily
available in the homes i.e. Wi-Fi as it is to the
upper class, thus digital media consumption is
very low
Middle Class – C2
-  TV is non-existence to this
category, it’s a privilege to
view it in a public place or
by the road side at night
where Nollywood DVD’s are
sold
-  Radio is their primarily
means for information and
entertainment.
Lower Class – DE
0-15 years (15%)
• Receptive to ads &
influence parents
• First choice is TV
(& DVDs). Also high
exposure to OOH.
• Mobile becomes
important from
around 10+ for
wealthier families
16 – 24 years (31%)
• Digital (esp.
Mobile) 1st choice,
followed by TV &
Radio – low usage
of Newspapers
(unless online).
• The group most
likely to use all the
functions of their
phone.
25 - 34 years (32%)
• Trend setters – a
core TG for many
advertisers
• High usage of all
media –TV, Radio,
Print & Digital
Highest group for
Pay TV & Mags.
• Mostly
unemployed
35 - 49 years (15%)
• Conservative
attitudes but sociable.
• Strong on Radio, TV
& Newspapers and
the group most likely
to attend religious
meetings
• Low tech – have a
mobile, just for calls.
50 years & Above (7%)
• Traditional. More
influenced by WOM
than advertising.
• Radio is first choice,
followed by TV. The
group most likely to
read Newspapers.
• Low tech – mobile is
just for calls
(Source: AMPS 2014 + Consumer Insight)
Age & Lifestyle – 78% of Nigerians are under 35
Nigerians Consumer Lifestyle
Top 5 Consumer Trends in Nigeria
E-commerce growing at a fast pace
Increased use of mobile devices,
the Internet and social media
Rising numbers of young affluent
Nigerians demand upmarket goods
Changing lifestyle patterns for middle-
class consumers
Demand for affordable mortgage
& viable alternatives on the rise
This trend is based on the 3 major
tribes that make up Nigeria
Consumer Segmentation in Nigeria by Age
Babies & infants:
-  mothers increasingly turn to
milk formula
-  Parents adopting modern
baby products
Kids:
-  Back-to-school shopping
patterns are changing
-  More parents are getting
more skeptical about
stay-in housemaid
Tweenagers:
-  Tweens are spending
more time watching TV
-  Increase use of mobile
phones by tweens
Teenagers:
-  They are adopting technology at an early age
-  They are high users of social network sites
0 – 12 Months
1 – 3 years
4 – 12 years
12 – 18 years
Young Adults:
-  Children of middle-&
high-income parents
increasingly attending
private universities
-  Uneducated female
young adults are
getting married &
having children sooner
Middle Youths:
-  Dismal job prospects are
affecting spending habits
-  Lounges are gaining in
popularity among people
in middle youth
18 – 24 years
25 - 34 years
Mid-lifers:
-  Caring for children,
parents & other
relatives affects
personal finances
-  Mid-lifers consumption
habits change with age
35 – 55 years
Late-lifers:
-  ‘Active ageing/active
retirement’ is replacing
traditional retirement
-  The health expenditure
of late-lifers is rising
Consumer Segmentation (cont.)
56 & Above
Housing & Households
What is the trends in Nigeria housing?
-  Aspiring home owners resort to ‘stub housing’
-  Prospective home owners reconsider whether to build or
acquire homes
-  High rate of unemployment keep children in their parents’
home longer
-  Gender roles limit couples’ disposable income
-  Reliance on boreholes for household water supply
-  Consumer are largely unfamiliar with ‘energy efficiency’
Eating, Drinking & Fashion Trends
Eating Habits:
-  Change in dietary habits among
consumers on middle & high
income
-  Noodles appeal to all consumer
groups
Drinking Habits:
-  The demand for alcohol is rising
-  Consumers show an increasing
interest in healthier soft drink and
herbal drink
Uti Nwachukwu
(Big Brother winner)
Hair Grooming:
-  The hair extensions industry is
booming
-  More men are inspired by
celebrities facial hairstyle
Female fashion:
-  Lagos leads the demand for designer
goods, replicas and fashion
-  More ladies are now going for local
fabrics and its creating a growth in
local fabrics and fashion industry
Shopping, Recreation & Government
Shopping:
-  Increasing road traffic & convenience
creates more opportunity for online
shopping malls
-  More people visits the shopping malls
for shopping, window shop or for
movies than before
Commuting:
-  Bad roads, poor air safety records
discourage Nigerians from travelling
within the country
-  More vehicles owners use private
vehicles for commercial purposes
-  The sale of bicycles is rising, following
the ban on motorcycles.
Government & Politics:
-  More people are becoming
more interested in politics than
ever
-  More youths are gaining
political seats and having
political ambitions than ever
Money & Savings
Attitude Towards Payment Methods:
- Cashless policy makes a slow start
- mobile money fails to attract unbanked consumers
Savings
-  Formal & informal saving mechanisms for people on low
incomes
-  Bank & Govt schemes encourage consumers to save
Loans & Mortgages
-  Consumers are unable to afford the interest rates on
mortgages
-  Low-income earners fall into debt traps
Q & E: Emmanuel Jaitto-Jeffrey
jaittoemmanuel@gmail.com
+234 806 120 5359
Consumer lifestyle in nigeria 2015

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Consumer lifestyle in nigeria 2015

  • 1. © Emmanuel Jaitto-Jeffrey, June 2015 Nigerians Consumers Media Habits & Lifestyle 2015
  • 2. SEGMENT CLASS VARIABLEDESCRIPTION SIZE UPPER UPPER WEALTH  INHERITORS     (‘A’  SEGMENT)   UPPER MIDDLE WEALTH  CREATORS   (‘A’  SEGMENT)   AB “UPPER   CLASS”     FULFILLED     ACTUALISERS     RETIRED   PUBLIC   OFFICIALS   5% LOWER UPPER WEALTH  MANAGERS   &  POLITCIANS   (‘B1’  SEGMENT)   LIFESTYLE OVERVIEW MONTHLY INCOME •  Mature, Satisfied, Comfortable, Reflective •  Value Order, Knowledge and Responsibility •  Educated, Literate and well travelled •  Top Professional , Ministers, Commissioners ,Directors in public service, Senior Management in large companies, Large business owners/Employers. •  Worldly, Interested in National Events & Keen to Broaden Socio-Political Influence >US$32,000 •  Successful, Active, High Self-Esteem •  Access to Abundant Resources with less sophistication •  Keen to Develop, Grow, Express & Explore •  Highly Principled and well educated •  Fairly exposed/travelled US$12,800 - US$32,000 •  Successful, Career and Work- Orientated, Risk Averse •  Value Consensus, Predictability, Stability, Self-Discovery •  Deep Family Commitment •  Sense of Duty, Require Material Rewards, Sense of Duty US$9,600 - US$16,000 HIGH  NET  WORTH   INDIVIDUALS   (‘B2’  SEGMENT)   Sources: Research & Media Services Nigeria Income: Socio-Economic Classification Of Nigerian
  • 3. C UPPER MIDDLE (C1) PROFESSIONALS, BUSINESS MEN & WOMEN MIDDLE LOWER (C2) JUNIOR-MIDDLE LEVEL MANAGERS, BUSINESS EXECUTIVES, ARTISANS “THE  MIDDLE   CLASS”   ACHIEVERS   AND   EXPERIENCERS   24% D LOWER CLASS SKILLED OR SEMI- SKILLED WORKERS, CLERICAL STAFF, ARTISANS SOCIETALLY CONSCIOUS STRIVERS 31% E POOR/ SUBSIS TENT UNEMPLOYED LIVE BELOW POVERTY LEVEL SEGMENT CLASS VARIABLEDESCRIPTION SIZE LIFESTYLE OVERVIEW MONTHLY INCOME (US$) •  Upwardly mobile professionals/forward looking career wise, high taste moderated by means •  Deeply Committed to Work & Family •  Work - Material Rewards and Prestige •  Senior Managers of small/medium companies US$2,500 - US$6,500 •  EMULATORS, Moderate taste •  Young & Mature, Enthusiastic, Impulsive •  Seek Variety, Not Risk Averse, Offbeat •  Politically Uncommitted, Ambivalent US$650 - US$1,300 •  THE BELIEVERS/BELONGERS •  Conservative, Conventional, Concrete Beliefs Based on Traditional Established Codes (Family, Religion, Community, Nation) •  Established Routines •  Organised Around Home, Social, Religious, Family Structures and Organisations •  Mixed grill educational attainment. •  Little or no sophistication US$190 - US$510 •  Constructed Lives •  Poor, unskilled, hardly well educated, Lack Social Bonds •  Passive •  Lack Self-Orientation US$38 - US$64 SURVIVORS & SUSTAINERS 40% Sources: Research & Media Services Nigeria, 2010 Income: Socio-Economic Classification Of Nigerian
  • 4. Media Consumption & Usage by Social Class The upper class are more in-tune with Western content and cable TV -  TV to the ABC1 is DSTV, Startime or cable TV generally -  TV is their primary entertainment medium, closely followed by digital media, as internet connectivity is relatively affordable and connected to the homes on Wi-Fi basis -  Newspaper & magazine are secondary medium -  Listening and connecting with this group with radio is low as against TV & digital media Upper Class – ABC1 -  The Middle class sometimes own a cable TV but most times do not subscribe, as subscription rate are still very high in Nigeria -  To this group, local TV channels appeal to them first, since access is free -  The mix of TV & Radio serve as their priority media. -  Digital is for contingencies and not readily available in the homes i.e. Wi-Fi as it is to the upper class, thus digital media consumption is very low Middle Class – C2 -  TV is non-existence to this category, it’s a privilege to view it in a public place or by the road side at night where Nollywood DVD’s are sold -  Radio is their primarily means for information and entertainment. Lower Class – DE
  • 5. 0-15 years (15%) • Receptive to ads & influence parents • First choice is TV (& DVDs). Also high exposure to OOH. • Mobile becomes important from around 10+ for wealthier families 16 – 24 years (31%) • Digital (esp. Mobile) 1st choice, followed by TV & Radio – low usage of Newspapers (unless online). • The group most likely to use all the functions of their phone. 25 - 34 years (32%) • Trend setters – a core TG for many advertisers • High usage of all media –TV, Radio, Print & Digital Highest group for Pay TV & Mags. • Mostly unemployed 35 - 49 years (15%) • Conservative attitudes but sociable. • Strong on Radio, TV & Newspapers and the group most likely to attend religious meetings • Low tech – have a mobile, just for calls. 50 years & Above (7%) • Traditional. More influenced by WOM than advertising. • Radio is first choice, followed by TV. The group most likely to read Newspapers. • Low tech – mobile is just for calls (Source: AMPS 2014 + Consumer Insight) Age & Lifestyle – 78% of Nigerians are under 35
  • 7. Top 5 Consumer Trends in Nigeria E-commerce growing at a fast pace Increased use of mobile devices, the Internet and social media Rising numbers of young affluent Nigerians demand upmarket goods Changing lifestyle patterns for middle- class consumers Demand for affordable mortgage & viable alternatives on the rise This trend is based on the 3 major tribes that make up Nigeria
  • 8. Consumer Segmentation in Nigeria by Age Babies & infants: -  mothers increasingly turn to milk formula -  Parents adopting modern baby products Kids: -  Back-to-school shopping patterns are changing -  More parents are getting more skeptical about stay-in housemaid Tweenagers: -  Tweens are spending more time watching TV -  Increase use of mobile phones by tweens Teenagers: -  They are adopting technology at an early age -  They are high users of social network sites 0 – 12 Months 1 – 3 years 4 – 12 years 12 – 18 years
  • 9. Young Adults: -  Children of middle-& high-income parents increasingly attending private universities -  Uneducated female young adults are getting married & having children sooner Middle Youths: -  Dismal job prospects are affecting spending habits -  Lounges are gaining in popularity among people in middle youth 18 – 24 years 25 - 34 years Mid-lifers: -  Caring for children, parents & other relatives affects personal finances -  Mid-lifers consumption habits change with age 35 – 55 years Late-lifers: -  ‘Active ageing/active retirement’ is replacing traditional retirement -  The health expenditure of late-lifers is rising Consumer Segmentation (cont.) 56 & Above
  • 10. Housing & Households What is the trends in Nigeria housing? -  Aspiring home owners resort to ‘stub housing’ -  Prospective home owners reconsider whether to build or acquire homes -  High rate of unemployment keep children in their parents’ home longer -  Gender roles limit couples’ disposable income -  Reliance on boreholes for household water supply -  Consumer are largely unfamiliar with ‘energy efficiency’
  • 11. Eating, Drinking & Fashion Trends Eating Habits: -  Change in dietary habits among consumers on middle & high income -  Noodles appeal to all consumer groups Drinking Habits: -  The demand for alcohol is rising -  Consumers show an increasing interest in healthier soft drink and herbal drink Uti Nwachukwu (Big Brother winner) Hair Grooming: -  The hair extensions industry is booming -  More men are inspired by celebrities facial hairstyle Female fashion: -  Lagos leads the demand for designer goods, replicas and fashion -  More ladies are now going for local fabrics and its creating a growth in local fabrics and fashion industry
  • 12. Shopping, Recreation & Government Shopping: -  Increasing road traffic & convenience creates more opportunity for online shopping malls -  More people visits the shopping malls for shopping, window shop or for movies than before Commuting: -  Bad roads, poor air safety records discourage Nigerians from travelling within the country -  More vehicles owners use private vehicles for commercial purposes -  The sale of bicycles is rising, following the ban on motorcycles. Government & Politics: -  More people are becoming more interested in politics than ever -  More youths are gaining political seats and having political ambitions than ever
  • 13. Money & Savings Attitude Towards Payment Methods: - Cashless policy makes a slow start - mobile money fails to attract unbanked consumers Savings -  Formal & informal saving mechanisms for people on low incomes -  Bank & Govt schemes encourage consumers to save Loans & Mortgages -  Consumers are unable to afford the interest rates on mortgages -  Low-income earners fall into debt traps
  • 14. Q & E: Emmanuel Jaitto-Jeffrey jaittoemmanuel@gmail.com +234 806 120 5359