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20131014 gov2citizens

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20131014 gov2citizens

  1. 1. #gov2citizens DIGITAL SERVICES #GOV2CITIZENS IN THE CZECH REPUBLIC 2013 JAKUB MRÁČEK @JAKUBMRACEK
  2. 2. #gov2citizens BACKGROUND 21 years in the Czech Republic 1,6 billions CZK transparency | freedom of information | gender equality | education
  3. 3. #gov2citizens SERVICE QUALITY What's really happening there? positive experience 8,18 hairdresser 8,00 computer services 7,23 averarage negative experience 5,95 government services
  4. 4. You can find out who runs government and how government is run, as well as learning about the history of government.
  5. 5. Find out how you can engage with government directly, and take part locally, nationally or internationally.
  6. 6. Find out what the UK government is doing in over 200 world locations.
  7. 7. No, you weren’t downloaded. Your were born.
  8. 8. #gov2citizens CONTACT POINTS Something for digital natives? @
  9. 9. #gov2citizens TYPE OF SERVICES PROVIDING INFORMATION ELECTRONIC FILING COMMUNICATION
  10. 10. SERVICE TYPE #1 #gov2citizens PROVIDING INFORMATION scanned PDF vs. *.csv VISUALISE! MACHINE READABLE tables vs. fluffy infografics ONLINE DATA GCSE results ENTIRE STRUCTUR ED annual report of political parties
  11. 11. SERVICE TYPE #2 #gov2citizens ELECTRONIC FILING ID CARD / DRIVER'S LICENSE TAX FORMS ​ ​ 0% 0% no! 54% yes 46% USER EXPERIENCE! PRIVACY ISSUE!
  12. 12. SERVICE TYPE #3 COMMUNICATION #gov2citizens
  13. 13. #gov2citizens PREREQUISITE? PROVIDING INFORMATION { ELECTRONIC FILING COMMUNICATION
  14. 14. #gov2citizens DIGITAL SERVICES #GOV2CITIZENS IN THE CZECH REPUBLIC 2013 JAKUB MRÁČEK @JAKUBMRACEK Thank you!

Notes de l'éditeur

  • Pro digital natives jen digitální služby!
    Digitální česko!!!
  • what and how
    fluffy
    smart

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