http://www.capabilityandleadershipframework.com.au QPS Capability and Leadership Framework The Engaging Leader Framework developed by James McNamara aligns with the QPS Capability and Leadership Framework. One of the greatest challenges facing managers today is the growing trend in organisational disengagement. These 7 steps when delivered in line with the QPS capability and leadership framework can help to reverse this trend. http://www.capabilityandleadershipframework.com.au

2. The Engaging Leader Framework

3. Leadership Training Aligned to the QPS Capability and Leadership Framework “ Fantastic presentation! A must for leaders! Exceeded expectations! Great for any leader in any organisation!” Debra Campbell, Qld Police Academy

4. Research shows that 70%+ of employees are non engaged at work… the impact on performance is significant. Employee engagement may be the greatest challenge facing today’s managers!

5. Being the Boss is no Longer Good Enough… Todays managers must become engaging leaders!

6. The 7 Steps to Becoming an Engaging Leader…

7. 1. Lead With Purpose Build team solidarity Define a legacy Fulfil the unique human need for meaning

8. 2. Build Trust Trust is a doing word! Trust results from trustworthy behaviour Individual – Team – Organisation

9. “ All managers and supervisors should do this course. If you get these skills right, the rest is easy.” M. Kerl, Qld Transport

10. 3. Know Your People One size does not fit all! Understand their personality and behavioural preferences Communicate to your people in their best way

11. 4. Communicate With Influence Listening is the most powerful influence skill of all Balance the consideration of listening with the courage to speak up Get the assertive fit right

12. 5. Take Action It’s not what happens to you… it’s what you do about it that counts Lead by example and focus on the goal Recognise positive action and results

13. 6. Build Team Performance Establish accountability Open up lines of communication Adjust your leadership style to the needs of your follower (again, one size does not fit all)

14. 7. Think Creatively Make time for exploration Give yourself a fighting chance to develop new insights Use non-linear note taking methods to think visually

15. “ If you are serious about expanding your leadership qualities this course is definitely worthwhile.” Darryl Crees, Cairns Regional Council

16. About James McNamara James teaches people how to get others to willingly follow! Whether you are leading a team, facilitating change or managing difficult behaviour, James has the influence strategies you need.

17. Contact We’d love to hear from you and chat about how we can help to develop the leadership capability of your managers… James McNamara Founder – The Impact Factory www.impactfactory.com.au 1300 790 150 [email_address]