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Global and local: creating relevant intranets in complex organisations

Modern intranets are powerful tools that can bridge the gap between corporate (global) and local (specific) needs. Contains many intranet screenshots. Presented by James Robertson at the IABC World Conference in New Orleans, June 2016.

Global and local: creating relevant intranets in complex organisations

  1. 1. Global and local: Creating relevant intranets in
 complex organizations James Robertson, Step Two
 @james_steptwo
  2. 2. Intranets play a powerful role in internal communications
  3. 3. Modern intranets provide rich capabilities
  4. 4. Complex organizations need to meet both global and local needs
  5. 5. Available on Amazon.com
  6. 6. All free: steptwo.com.au/store
  7. 7. PART ONE: The five purposes of modern intranets
  8. 8. 04 Collaboration & social Connecting staff with each other, and helping them to work together better. 05 Activity The intranet as a place for doing things, not just reading things. 02 Comms A rich internal communication channel that reaches all staff. 03 Culture Celebrating the current culture of the organisation, and supporting culture change. 01 Content A repository for information, at both corporate and business-unit levels. Five purposes of intranets
  9. 9. 04 Collaboration & social Connecting staff with each other, and helping them to work together better. 05 Activity The intranet as a place for doing things, not just reading things. 02 Comms A rich internal communication channel that reaches all staff. 03 Culture Celebrating the current culture of the organisation, and supporting culture change. 01 Content A repository for information, at both corporate and business-unit levels. intranet fundamentals
  10. 10. 04 Collaboration & social Connecting staff with each other, and helping them to work together better. 05 Activity The intranet as a place for doing things, not just reading things. 02 Comms A rich internal communication channel that reaches all staff. 03 Culture Celebrating the current culture of the organisation, and supporting culture change. 01 Content A repository for information, at both corporate and business-unit levels. intranet+
  11. 11. 04 Collaboration & social Connecting staff with each other, and helping them to work together better. 05 Activity The intranet as a place for doing things, not just reading things. 02 Comms A rich internal communication channel that reaches all staff. 03 Culture Celebrating the current culture of the organisation, and supporting culture change. 01 Content A repository for information, at both corporate and business-unit levels.
  12. 12. 01 Content A repository for information, at both corporate and business-unit levels. DCMS
  13. 13. 01 Content A repository for information, at both corporate and business-unit levels. BennettJones
  14. 14. IMF 02 Comms A rich internal communication channel that reaches all staff.
  15. 15. NewsCorpAustralia 02 Comms A rich internal communication channel that reaches all staff.
  16. 16. Coles 03 Culture Celebrating the current culture of the organisation, and supporting culture change.
  17. 17. 03 Culture Celebrating the current culture of the organisation, and supporting culture change. Ausgrid
  18. 18. Prophet 04 Collaboration & social Connecting staff with each other, and helping them to work together better.
  19. 19. COWI 04 Collaboration & social Connecting staff with each other, and helping them to work together better.
  20. 20. Telstra 05 Activity The intranet as a place for doing things, not just reading things.
  21. 21. 05 Activity The intranet as a place for doing things, not just reading things. HansenYuncken
  22. 22. 04 Collaboration & social Connecting staff with each other, and helping them to work together better. 05 Activity The intranet as a place for doing things, not just reading things. 02 Comms A rich internal communication channel that reaches all staff. 03 Culture Celebrating the current culture of the organisation, and supporting culture change. 01 Content A repository for information, at both corporate and business-unit levels.
  23. 23. Collaboration & social ActivityComms CultureContent
  24. 24. Collaboration & social ActivityComms CultureContent
  25. 25. Collaboration & social ActivityComms CultureContent
  26. 26. Find the right mix for your organization
  27. 27. HALF WAY: Questions?
  28. 28. PART TWO: Meeting global and local needs
  29. 29. Organizations are complex
  30. 30. They vary according to geography…
  31. 31. … business unit …
  32. 32. … and job role
  33. 33. Common Global Corporate
  34. 34. Geography Local Business unit Specific Job role
  35. 35. Strategy Global Coordination Operational Local Day-to-day
  36. 36. Global Local
  37. 37. All corporate Global Local
  38. 38. Total freedom Global Local
  39. 39. Global Local
  40. 40. Follow the ‘grain’ of the organization
  41. 41. Use personalization to meet multiple needs
  42. 42. NewsCorpAustralia
  43. 43. IMF
  44. 44. GE
  45. 45. Skanska
  46. 46. Asciano
  47. 47. MacquarieGroup
  48. 48. MacquarieGroup
  49. 49. MacquarieGroup
  50. 50. MacquarieGroup
  51. 51. Merck
  52. 52. Match your governance model
  53. 53. Facilitator Supports, fosters, trains and encourages, to increase success. Innovator Creator of new solutions, and trailblazer for other teams. Ruler Sets rules and guidelines that all must follow. Provider Offers a service or set of tools to the rest of the organisation. Owner Responsible for designing, delivering and managing. Five ‘hats’ for global teams www.steptwo.com.au/papers/kmc_fivehats
  54. 54. Win a lovely glass trophy! Entries are still open, closing on June 10 www.steptwo.com.au/iia
  55. 55. Modern intranets are powerful!
  56. 56. Deliver a solution that meets everyone’s needs!
  57. 57. James Robertson,
 Step Two www.steptwo.com.au
 jamesr@steptwo.com.au
 @james_steptwo Download these free white papers!

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  • giacomo.mason

    Jun. 15, 2016
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    Jun. 15, 2016
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    Jun. 1, 2017

Modern intranets are powerful tools that can bridge the gap between corporate (global) and local (specific) needs. Contains many intranet screenshots. Presented by James Robertson at the IABC World Conference in New Orleans, June 2016.

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