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Social	
  Media	
  101



                     Jane/e	
  Toral	
  
             h/p://digitalfilipinoclub.com	
  
             h/p://searchprofileindex.com	
      1	
  
Despite	
  this	
  stability,	
  overall	
  engagement	
  is	
  on	
  the	
  rise.	
  
Social	
  networking	
  now	
  dominates…	
  

    Select	
  Monthly	
  Online	
  Ac/vi/es	
  (%)	
  	
                                                                          2009	
       2010	
       2011	
  
    Visi@ng	
  Social	
  Networking	
  sites	
  	
                                                                                 51*	
        53	
         82	
  
    Search	
  	
  	
                                                                                                               58	
         76	
         80	
  
    Instant	
  messaging	
  	
                                                                                                     63	
         68	
         69	
  
    Internet	
  Portal	
  	
                                                                                                       54	
         73	
         67	
  
    Visi@ng	
  public	
  chat	
  rooms	
                                                                                           54	
         67	
         65	
  
    Email	
  	
                                                                                                                    63	
         65	
         64	
  
    Played	
  games	
  online	
  	
                                                                                                53	
         45	
         54	
  
    Listen	
  to	
  songs	
  in	
  music	
  websites	
                                                                               -­‐	
        -­‐	
      45	
  
    Downloaded	
  or	
  uploaded	
  music	
  files	
  online	
  	
                                                                  25	
         37	
         37	
  
    Shared/posted	
  something	
  online	
  that	
  you	
  created	
                                                               15	
         24	
         36	
  


                                                                                                           Realign	
  resources	
  to	
  adopt	
  social	
  media!	
  
        Ac@vi@es	
  showing	
  significant	
  increase	
  at	
  95%	
  confidence	
  levels	
  between	
  2009	
  and	
  2011	
  
   *	
  Note.	
  The	
  2009	
  figure	
  for	
  social	
  networking	
  includes	
  community	
  groups	
  /forums	
  
   Base:	
  Past	
  month	
  Internet	
  users	
  aged	
  10+	
  across	
  Na@onal	
  Urban	
  Philippines	
  
   Source:	
  Yahoo!-­‐Nielsen	
  Net	
  Index	
  2010,	
  2011	
  
The	
  Social	
  Object,	
  in	
  a	
  nutshell,	
  is	
  
 the	
  reason	
  two	
  people	
  are	
  talking	
  
to	
  each	
  other,	
  as	
  opposed	
  to	
  talking	
  
               to	
  somebody	
  else.	
  
                             	
  -­‐	
  Hugh	
  Macleod	
  




                                                  Source:	
  
                                                  h/p://gapingvoid.com/so/	
  
h/p://bit.ly/KDk6e9	
  
h/p://www.ivi.com.ph	
  
h/p://my.proac@v.com.ph	
  
h/p://www.coachjimsaret.ph	
  
h/p://www.coachjimsaret.ph	
  
MARK JOSEPH DELGADO
  24 years old, Manila
  Blogger since 2010
  Certified Blog & Social
   Media Entrepreneur
  UST Batch ’08
  Will start a new job tomorrow
   as a Social Media Manager
   for an ad agency
    @iammarkdelgado       #STRATMARK 2012
h/p://www.architerra.org	
  
Social Lives at the Top of the Funnel	
  




                         Source:	
  SEOMoz.org	
  
Every One of These Marketing Tactics	
  
                                 News/Media/PR	
  
                                                           SEO	
      Email	
  
           Blogs	
  +	
  Blogging	
                                                Research/White	
  Papers	
  


                                                                                                            Infographics	
  
 Comment	
  Marke@ng	
  

                                                                                                                Social	
  Networks	
  
 Online	
  Video	
  
                                   INBOUND	
  MARKETING!	
  
                                              R	
                                                                 Local	
  Portals	
  

       Forums	
                     (AKA	
  all	
  the	
  “free”	
  traffic	
  sources)	
  
                                                                                                                    Webinars	
  

Social	
  Bookmarking	
                                                                                Word	
  of	
  Mouth	
  

              Direct/Referring	
  Links	
                                                   Podcas@ng	
  
                                             Type-­‐In	
  Traffic	
        Q+A	
  Sites	
  


                              Helps Every Other One	
   Source:	
  SEOMoz.org	
  
Social	
  Media	
  ROI	
  
•  ROI=[gain	
  from	
  investment	
  –	
  cost	
  of	
  
   investment]/cost	
  of	
  investment	
  
    –  Business	
  metric,	
  not	
  media	
  metric.	
  



                                                              Non-­‐financial	
            financial	
  
    investment	
     ac@on	
           reac@on	
  
                                                                impact	
                   impact	
  


                      Very	
  important	
  but	
  not	
  where	
  ROI	
  is	
  



                                                                       Source:	
  Stefanos	
  Karagos,	
  Xplain.co	
  
Help	
  us	
  	
  
Fascina@ng	
  the	
  audience	
  
    Digital,	
  Print,	
  and	
  Offline	
  




              Business	
  Model	
  Genera@on	
  book	
  
Howtofascinate.com	
  
Book	
  reference:	
  Brains	
  on	
  Fire	
  
Brand	
  vs.	
  fan	
  ambassador	
  
•  No	
  more	
  big	
  ideas.	
  
•  Ideas	
  from	
  ground-­‐
   up.	
  

   Yahoo	
  Purple	
  Hunt	
  2009	
  
Help	
  me	
  belong…	
  

Help	
  me	
  be	
  significant…	
  




                         Source:	
  h/p://mobileyouth.org	
  
Home,	
  Hangout,	
  Hideout	
  

Study	
  the	
  market	
  where	
  they	
  are.	
  




                                       Source:	
  h/p://mobileyouth.org	
  
Lose	
  users	
  
•    Isola@on	
  
•    Risk	
  
•    Loss	
  of	
  control	
  
•    Youth	
  wants	
  many-­‐to-­‐many	
  
     rather	
  than	
  one-­‐on-­‐one.	
  




                                              Source:	
  h/p://mobileyouth.org	
  
#	
  Prepare	
  for	
  
  the	
  sweet	
  
  spot	
  


   #	
  Home,	
  
   hangout,	
  
   hideout	
  

h/p://business.manilastandardtoday.com/2012/03/28/tetangco-­‐says-­‐popula@on-­‐will-­‐bolster-­‐
growth/	
  
Know	
  the	
  mobile	
  user	
  
h/p://www.manilastandardtoday.com	
  	
  
(website	
  and	
  photo	
  credits)	
  
h/p://www.manilastandardtoday.com	
  
TV	
                PRINT	
             POS	
                CRM	
  

     digital	
             digital	
          digital	
            digital	
  

         social	
             social	
           social	
             social	
  
             game	
              game	
               game	
               game	
  


        mobile	
             mobile	
           mobile	
             mobile	
  




Suppor@ng	
  each	
  other	
  online	
  and	
  offline.	
  

 Fascina@ng	
  the	
  audience	
  in	
  a	
  variety	
  of	
  
 ways	
  to	
  s@mulate	
  diverse	
  engagement.	
  
Will	
  you	
  embark	
  in	
  social	
  media?	
  
h/p://slideshare.net/jane/etoral	
  
h/p://twi/er.com/digitalfilipino	
  

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Social Media and Digital Influence 101

  • 1. Social  Media  101 Jane/e  Toral   h/p://digitalfilipinoclub.com   h/p://searchprofileindex.com   1  
  • 2. Despite  this  stability,  overall  engagement  is  on  the  rise.   Social  networking  now  dominates…   Select  Monthly  Online  Ac/vi/es  (%)     2009   2010   2011   Visi@ng  Social  Networking  sites     51*   53   82   Search       58   76   80   Instant  messaging     63   68   69   Internet  Portal     54   73   67   Visi@ng  public  chat  rooms   54   67   65   Email     63   65   64   Played  games  online     53   45   54   Listen  to  songs  in  music  websites   -­‐   -­‐   45   Downloaded  or  uploaded  music  files  online     25   37   37   Shared/posted  something  online  that  you  created   15   24   36   Realign  resources  to  adopt  social  media!   Ac@vi@es  showing  significant  increase  at  95%  confidence  levels  between  2009  and  2011   *  Note.  The  2009  figure  for  social  networking  includes  community  groups  /forums   Base:  Past  month  Internet  users  aged  10+  across  Na@onal  Urban  Philippines   Source:  Yahoo!-­‐Nielsen  Net  Index  2010,  2011  
  • 3. The  Social  Object,  in  a  nutshell,  is   the  reason  two  people  are  talking   to  each  other,  as  opposed  to  talking   to  somebody  else.    -­‐  Hugh  Macleod   Source:   h/p://gapingvoid.com/so/  
  • 4.
  • 10. MARK JOSEPH DELGADO   24 years old, Manila   Blogger since 2010   Certified Blog & Social Media Entrepreneur   UST Batch ’08   Will start a new job tomorrow as a Social Media Manager for an ad agency @iammarkdelgado #STRATMARK 2012
  • 12. Social Lives at the Top of the Funnel   Source:  SEOMoz.org  
  • 13. Every One of These Marketing Tactics   News/Media/PR   SEO   Email   Blogs  +  Blogging   Research/White  Papers   Infographics   Comment  Marke@ng   Social  Networks   Online  Video   INBOUND  MARKETING!   R   Local  Portals   Forums   (AKA  all  the  “free”  traffic  sources)   Webinars   Social  Bookmarking   Word  of  Mouth   Direct/Referring  Links   Podcas@ng   Type-­‐In  Traffic   Q+A  Sites   Helps Every Other One   Source:  SEOMoz.org  
  • 14. Social  Media  ROI   •  ROI=[gain  from  investment  –  cost  of   investment]/cost  of  investment   –  Business  metric,  not  media  metric.   Non-­‐financial   financial   investment   ac@on   reac@on   impact   impact   Very  important  but  not  where  ROI  is   Source:  Stefanos  Karagos,  Xplain.co  
  • 15. Help  us     Fascina@ng  the  audience   Digital,  Print,  and  Offline   Business  Model  Genera@on  book  
  • 17. Book  reference:  Brains  on  Fire  
  • 18. Brand  vs.  fan  ambassador   •  No  more  big  ideas.   •  Ideas  from  ground-­‐ up.   Yahoo  Purple  Hunt  2009  
  • 19.
  • 20.
  • 21.
  • 22.
  • 23. Help  me  belong…   Help  me  be  significant…   Source:  h/p://mobileyouth.org  
  • 24. Home,  Hangout,  Hideout   Study  the  market  where  they  are.   Source:  h/p://mobileyouth.org  
  • 25. Lose  users   •  Isola@on   •  Risk   •  Loss  of  control   •  Youth  wants  many-­‐to-­‐many   rather  than  one-­‐on-­‐one.   Source:  h/p://mobileyouth.org  
  • 26. #  Prepare  for   the  sweet   spot   #  Home,   hangout,   hideout   h/p://business.manilastandardtoday.com/2012/03/28/tetangco-­‐says-­‐popula@on-­‐will-­‐bolster-­‐ growth/  
  • 27. Know  the  mobile  user  
  • 30. TV   PRINT   POS   CRM   digital   digital   digital   digital   social   social   social   social   game   game   game   game   mobile   mobile   mobile   mobile   Suppor@ng  each  other  online  and  offline.   Fascina@ng  the  audience  in  a  variety  of   ways  to  s@mulate  diverse  engagement.  
  • 31.
  • 32. Will  you  embark  in  social  media?