TADSummit VoIP Innovations Keynote: It’s all about the services: Programmable Telecoms in the Enterprise
David Walsh, VoIP Innovations
VoIP Innovations offers a business class wholesale VoIP network. Through an extensive network of ITSPs (Internet Telephony Service Providers) and MSPs (Managed Service Providers), they deliver programmable telecom services to enterprises large and small. They recently announced the acquisition of Apidaze, which extends their offer into enterprise CPaaS! Any service should be configurable by a customer to their business need, either through a web-page or a machine readable web-page (also know as an API). Enterprises want solutions to business problems, they generally buy services that help them solve problems, those services get customized, and through APIs adapted and embedded into business operations. Its a staircase of commitment, solving a business problem with a solution that gets better adapted to their business needs. See the future of CPaaS with VoIP Innovations and Apidaze.
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VoIP Innovations Keynote: It’s all about the services: Programmable Telecoms in the Enterprise
1. With our network and programmable services, you
can deliver the best VoIP solutions.
David Walsh
TADS Lisbon 2017
2.
3. “It is not the strongest of the species that
survives, nor the most intelligent that
survives. It is the one that is most
adaptable to change”
Darwin
4. Never heard of Voip Innovations?
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We have hundreds of
thousands of active
numbers in over
8,500 rates centers in
60 countries.
2 3 4
We provide
service to over
2,000 CSPs and
MSPs
Fully Automated API
Driven DID
orchestration
platform that makes
purchasing numbers
easier than ever.
Highly skilled team
and highly profitable
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5. 01 02
0304
Strong Network Built For CPaaS –Distribution and Channel is Key
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Our BackOffice
Customers have a wealth of vital
information within their BackOffice
account. On top of the metrics, they
can build and manage custom
rate decks online, choose their
own carrier, and even use a DID
wizard to set rules that
automatically re-order DIDs to stock
a personal inventory.
Showroom
We have developed and partnered
to bring you a suite of add-on tools
that help customers manage their
businesses. These tools and
services include IVR, Hosted
Billing, Fraud Detection, and an
End User Portal.
Our Customers
For over 10 years we’ve been
proudly serving over 2,000 MSPs
and ITSPs, who each have
thousands of end users and are
interconnected with multiple tier
one carriers.
VIU
VoIP Innovations University is a
hub of information designed to help
customers use the BackOffice to its
fullest potential. Customers can
access video tutorials, eBooks, and
plenty of other valuable information.
6. How We’re Creating the Future of Communications
In September 2017 we acquired the programmable
communications API platform technology developed by the
French-based company, Apidaze. This acquisition launched
us into the Communications Platform as a Service (CPaaS)
industry and made all of our services programmable. We will
leverage Voice, Rest APIs, WebRTC SDK and SMS features
to empower customers to easily create their own
communications apps.
We are the first wholesale provider to offer white label
programmable network APIs and are building the future of
communications. Our customers now have the tools to create
custom network-based applications and integrations that are
unique to their specific business processes. These custom
apps and services will be easily built and quickly scaled
allowing more value and revenue creation for our customers.
Cutting-Edge Technology…
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7. SERVICE
DIFFERENTIATORS
VoIP Network + Programmable Telco +
Showroom = a new kind of provider that the
market has not seen.
First wholesale provider
to offer white label
programmable network
APIs and WebRTC with
the ability to sell apps
via a Showroom to the
VoIP Innovations
customer base.
Transparency gives
customers the options to
choose the underlying
carrier that fits their
unique needs while
staying within an
attractive price point. No
other provider can offer
this level of transparency.
Programmable
services, combined with
an award-winning
wholesale network and
automated telephone
number orchestration
platform provides the
ability to provide an
alternative solution.
An advanced and agile
Store Front Platform
that reduces the
amount of time it takes
customers to bring new
and innovative products
to market.
8. CPaaS- Programmable Services
VI Services Showroom
1
2
3
Our wholesale VoIP network was built in a robust BackOffice
platform. Customers can customize their widget dashboards
to effortlessly manage numbers, inbound/outbound calling and
E911 services.
VI Services
We are the first wholesale VoIP provider to deliver white label
programmable network APIs that allow customers to easily
build many different types of communications services.
CPaaS-Programmable Services
We’ve built a dynamic Showroom that displays an ever-
expanding portfolio of niche services using our CpaaS layers or
others.
Showroom
Our Three-Tiered Approach
9. VI Services Overview
■ We use technology to provide you choice,
automation, and control to save you time and
money. Our BackOffice lets you effortlessly manage
your services through customizable widget dashboards.
Not only are you in full control how you see your data,
but you can always expect a high level of
transparency on carriers, tier pricing and grouping,
and overall number orchestration.
■ Our services offering includes:
‒ Numbers (Inbound Calling)
‒ Outbound Calling
‒ E911
‒ Fraud Detection
‒ Hosted Billing
‒ End User Portal
10. CPaaS-Programmable Service Matrix
Features VI+Apidaze
XML Scripting API x
Voice x
SMS x
Chat x
Video x
WebRTC x
Account management x
Transparent Carrier Number Provisinoing x
White Label Back-office x
White Label Billing x
11. Choose Pre-Built Services from our Showroom
■ Our Showroom is an ever-expanding portfolio of applications and services that are pre-built and ready to be used. These services leverage
our VoIP network and most of them were built using our Programmable Services Platform. If you don’t have the resources to develop your own services,
and you don’t see the perfect solution in our Showroom, we are more than happy to work with you to help build the exact service you need. Some
examples services in our Showroom are show below.
We will soon be adding additional services
such as:
■ Phaxio
■ Phonism
■ TEN DIGIT
Companies like these are leveraging our
Showroom as the typical Marketplace, but
with revenue sharing advantages.
12. Our Accomplishments
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■ Awards
‒ Inc. 5000 (2012, 2013, 2014, 2015, 2016, 2017)
‒ Channel Vision Visionary Spotlight Award (2016, 2017)
‒ TMC Customer Experience Innovations Award (2016)
‒ TMC Communications Solutions Product of the Year (2015, 2016)
‒ Pittsburgh Fastest Growing Companies (2012, 2013, 2014, 2015,
2016, 2017)
‒ Pennsylvania Best Places to Work (2012, 2013, 2014, 2015, 2016)
‒ Pittsburgh Best Places to Work (2012, 2013, 2014, 2015, 2016)
13. Our Global Presence
Austin Office
701 Brazos, Suite 1619
Austin, TX 78701
Phoenix Office
4700 S Mill Ave, Suite 8
Tempe AZ 85282
Pittsburgh Office
8 Penn Center West, Suite 101
Pittsburgh, PA 15276
European Office
5 Parvis Alan Turing, 75013
Paris, France
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