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©2009CarnegieMellonUniversity:1
Computer Human Interaction:
Mobility, Privacy, and Security
Jason Hong
jasonh@cs.cmu.edu
©2011CarnegieMellonUniversity:2
Two Major Research Thrusts
• Streamlining Authentication
– How to simplify and strengthen
authentication using sensor data?
• Understanding Human Behavior at
Large Scales
– What can we infer about people and
places based on lots of sensor data?
©2011CarnegieMellonUniversity:3
Too many passwords!!!
©2011CarnegieMellonUniversity:4
Problems with Passwords
• People forget passwords
• Susceptible to social engineering
• People re-use passwords
• Passwords tend to be weak in practice
©2011CarnegieMellonUniversity:5
WebTicket
• Cheap printable tokens
for a reliable way to log in
• Browser plug-in for
creating new accounts
– Strong passwords are assigned
• Print out ticket
– Ticket is encrypted to work
only with specific computer(s)
– QRCode: URL, user name,
password
©2011CarnegieMellonUniversity:6
Logging In with WebTicket
©2011CarnegieMellonUniversity:7
WebTicket
• Design:
– Very cheap (paper + printer + webcam)
– Compatible with existing systems
– Easy to deploy
– Easy to teach: treat it like a house key
• Weaknesses:
– Not meant for commonly used passwords
– Tickets can get damaged or lost
– Need to store main encryption key
– Scale (about 15 accounts on average)
©2011CarnegieMellonUniversity:8
WebTicket User Study
• Three studies, 59 people total
– Study 1: Lab study
– Study 2: Lab study (phishing too)
– Study 3: Field trial
• Experiment
– Two conditions: password and WebTicket
– Create a few new accounts
– Login to a few sites
– Come back a week later, login again
©2011CarnegieMellonUniversity:9
WebTicket Study Results
• 1/4 of people using passwords could
not login again a week later
– Didn’t restrict what passwords people used
• Login time for WebTicket slower at first,
faster a week later
• WebTicket perceived as easier and faster
• Simulated phishing attack
– All in password condition fell for it
– 30% of people using WebTicket did
(though data still encrypted)
©2011CarnegieMellonUniversity:10
Ongoing and Future Work
• Mobile phone version to scale up
– A strong password manager
– Can’t fall for phish too
©2011CarnegieMellonUniversity:11
Ongoing Work
• Can encode 3k data with QR codes
– Ex. “Login only if in Cylab office or home”
– Ex. “Login only if between 5-8pm”
– Ex. “Login only if parents at home”
– Ex. “Notify parents when you login”
– Ex. Include face biometric data
©2011CarnegieMellonUniversity:12
Casual Authentication
• Use commodity sensors + behavioral
models for cheap, passive, multi-factor
authentication
• Modulate level of authentication needed
– In likely situations, make logins fast
– In unlikely situations, make it reliable
©2011CarnegieMellonUniversity:13
Example Scenarios
• Scenario 1 – Mobile device
– If in office is high, make login fast
– If in Brazil, make login reliable
– Location, IP address, WiFi MAC,
Bluetooth devices nearby, tilt
• Scenario 2 – Home
– Wake up in morning, go to computer
– Weight sensor in chair, height sensor
via Kinect, mobile devices nearby
– Use face recognition to login (fast)
©2011CarnegieMellonUniversity:14
Casual Authentication
• Location as a passive factor
– (a) Diary study with 20 people
– (b) Location traces of 30 people
(a) Where
people login
(Hayashi and Hong, CHI 2011)
(b) Where people
spend time
(Amini et al, Mobisys 2011)
©2011CarnegieMellonUniversity:15
• Location entropy
– Concept taken from ecology
– Number of unique people seen in a place
– Approximates public vs private
• Locaccino data
– 489 participants
– 2.8m location sightings
Characterizing Places
©2011CarnegieMellonUniversity:16
©2011CarnegieMellonUniversity:17
Using Location Data
• Characterizing individuals
– Personal frequency
– Personal mobility pattern
• Characterizing places
– Entropy – number of unique people
– Churn – same people or different
– Transience – amount of time spent
– Burst – regularity of people seen
• Building models of people and places
©2011CarnegieMellonUniversity:18
Ongoing Work
• Evaluating passive factors
• Developing threat models
– How well person knows you
– How skilled a hacker they are
• Developing prototypes
– Mobile case
– Work/Home
• Evaluating security and usability
– Ease of use, time to login
– False accept rates, expert analysis
©2011CarnegieMellonUniversity:19
Understanding Human Behavior
at Very Large Scales
• Capabilities of today’s mobile devices
– Location, sound, proximity, motion
– Call logs, SMS logs, pictures
• We can now analyze real-world social
networks and human behaviors at
unprecedented fidelity and scale
©2011CarnegieMellonUniversity:20
• Insert graph here
• Describe entropy
©2011CarnegieMellonUniversity:21
Entropy Related to Location Privacy
©2011CarnegieMellonUniversity:22
Results of Location Analysis
• Entropy related to location privacy
– Fewer concerns in “public” places
(Toch et al, Ubicomp 2010)
• Can predict Facebook friendships
based on co-location patterns
– Not just frequency, but also where
– 92% accuracy
(Cranshaw et al, Ubicomp 2010)
• Can predict number of friends based
on mobility patterns
– Go out often and to high entropy places
©2011CarnegieMellonUniversity:23
Augmented Social Graph
©2011CarnegieMellonUniversity:24
Augmented Social Graph
©2011CarnegieMellonUniversity:25
Augmented Social Graph
• Online social network information +
smartphone communication
– Infer tie strength, roles, groups
©2011CarnegieMellonUniversity:26
Potential Scenarios
• Secure invitations
– Who is this person friending me?
– How do my friends know her?
• Communication triage
• Configuration of privacy policies
– Tie strength strongly correlated with what
personal info people willing to share
(Wiese et al, Ubicomp 2011)
– Communication and co-location can be
used to predict tie strength
• Depression / Leadership
©2011CarnegieMellonUniversity:27
Summary
• WebTicket
– Printable tokens to login
• Casual authentication
– Use sensor data and models to
characterize people and places
– Modulate level of authentication
based on situation
• Understanding behavior at large scales
– Opportunity to instrument the world
– Augmented social graph

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Computer Human Interaction: Mobility, Privacy, and Security, for Cylab Partners Meeting Sep2011

Editor's Notes

  1. Images are from Paul Adam’s talk
  2. Images are from Paul Adam’s talk
  3. Images are from Paul Adam’s talk