This module is part of the training program for Oriflame Consultants to reach higher levels in Oriflame. Mrs Jashmi (Oriflame Director) www.cosmeticsconsultantsindia.com

1. People Skills
It is very important to
develop your People
Skills because Oriflame is
a people's business. We
meet and interact with so
many people everyday.
Mrs Jashmi
Oriflame Director
jashmiw @gmail.com
09377630607

2. Success comes with friendliness!
Your success comes not only from
your knowledge about the Oriflame
business / products but also from your
ability to build friendly relationships
with people.
People don’t care how much you know,
but if they can connect with you, trust
you and respect you, they will do
anything for you.
Mrs Jashmi
Oriflame Director
jashmiw @gmail.com
09377630607

3. Communicate with love
When you are talking to someone be
aware of the words you speak, as well as
the tone in which you say those words.
Especially when you talk on phone, make
sure your tone is friendly. They can not
see you so they depend on your voice
tone to make judgements about you.
Make sure your tone is loving, supportive,
positive and encouraging.
Mrs Jashmi
Oriflame Director
jashmiw @gmail.com
09377630607

4. Listen keenly!
People love to talk to good listeners so
don’t just keep talking.
Give at least 50% chance to the other
person to express his/her thoughts,
opinions, etc. Encourage people to talk.
Note their emotions and feelings.
Summarize the conversation from time to
time to let them know that you are
listening and you understand them.
Mrs Jashmi
Oriflame Director
jashmiw @gmail.com
09377630607

5. Appreciate often.
When dealing with people, put your ego
aside. If you make a mistake, be quick in
admitting it and saying sorry.
Appreciate at least 1 thing about the other
person in each and every conversation
you have with each and every person.
Use the golden words 'thank you' and
'please' as often as required and mean it
when you say them.
Mrs Jashmi
Oriflame Director
jashmiw @gmail.com
09377630607

6. Guide & Support them.
Be willing to support others when they
need it. If you are busy and you miss their
call, give them a call back as soon as you
are free.
You may not be able to solve all problems
but you can guide them to solve the
problem or direct them to the right person.
When you are there for people when they
need you, you will develop a stronger
relationship / friendship.
Mrs Jashmi
Oriflame Director
jashmiw @gmail.com
09377630607

7. Understand people.
Build a rapport with the people in your
team by knowing their values, beliefs,
thoughts and ideas.
Be interested in knowing them- their
emotions, priorities, goals, desires,
objectives, purpose, needs, etc.
Guide them, coach them, support them in
very way to reach their goals!
Mrs Jashmi
Oriflame Director
jashmiw @gmail.com
09377630607

8. Respect people.
Respect everyone at all times.
Notice your judgement about them and
just drop it.
Think from their point of view at least once
during your conversation.
Always end the conversation on a positive
note.
Mrs Jashmi
Oriflame Director
jashmiw @gmail.com
09377630607

9. Mrs Jashmi is one of the fastest
growing Directors in Oriflame. She
coaches, trains and supports her team
to become successful in Oriflame by
using the Oriflame Training System.
Do you have a Question? - write to me on
jashmiw@gmail.com