7. “The Bottleneck is at the
Top of the Bottle”
“Where are you likely to find people with
the least diversity of experience, the
largest investment in the past, and the
greatest reverence for industry dogma?
At the top!”
— Gary Hamel/“Strategy or
Revolution”/Harvard Business Review
8. Children guessed (but only a
few) and down they forgot as up
they grew….
- e. e. cummings
15. 93% would most likely give next
time asked if they are thanked
quickly and personally, in addition
they would also like a follow up
regarding what their money is
accomplishing…
28. Build a
measurement
system
The Friendship
Performance Design
System tasks and
timelines to Identify
meet goals personnel to
Create
accomplish
Vision # of
tasks
contacts
per month
Build Develop
Friendship key goals
Excellence and Need them to
objectives give me stuff in
the next 12 How much
Develop job
months stuff have
descriptions
they given
to me
Get friends to
I need furniture Formalize
give me stuff
for my room review process How many
and a vacation friends
have given
me stuff
30. “Psychologists tell us that the mind is
under a continual bombardment of ideas,
all of which are trying to make an
impression on it. The prospect, therefore,
does not sit around with a blank mind,
calmly waiting for someone or something
to capture his attention without a
struggle.”
Modern Business, Copyright 1918
39. “A year from now
you may wish
You had
started today.”
—Karen Lamb
40.
41.
42. “Life is not a journey to the
grave with the intention of
arriving safely in a pretty and
well-preserved body—but rather
a skid in broadside, thoroughly
used up, totally worn out, and
loudly proclaiming, ‘Wow, what
a ride!’ ” —anon.
