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Copyright © 2011 Bersin & Associates. All rights reserved. Page 16
High Performing Organizations Understand This
Increasing Specialization
 Expertise drives competitive
advantage
 Specialization improves
quality and reduces cost
 Deep skills developed
through “deliberate practice”
and reinforcement
 Deep skills come from a range
of developmental experiences
 We need career development
in all critical job roles
Back Office, Operational, Contingent Employees
Functional Specialists / Front-Line Employees
Top
Management
Senior
Management
Middle
Management
Senior Specialists
First Line
Management
The
Experts

Publié dans : Business, Technologie

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