1. 20/20 delivery®
A feAture-rich, eAsy-to-deploy And
use proof-of-delivery solution thAt
enAbles increAsed productivity And
outstAnding customer service
20/20 Delivery® is a comprehensive mobile workforce management solution for
delivery, collection and transportation fleets, reliably connecting drivers on the road
to operations staff and computer-based information systems in branch or corporate
offices. 20/20 Delivery puts you in control and provides detailed, real-time visibility
into the supply chain so you can create a first-class customer experience that
ensures long-term customer satisfaction and loyalty.
empowering the logistics Worker
20/20 Delivery is a market-leading Proof-of-Delivery solution and its wide-ranging feature set
makes it ideal for the sophisticated logistics requirements of wholesale and retail distribution
markets: the system expertly manages aspects such as multi-item stops, exception handling
Why 20/20 delivery? (Over, Short & Damaged items), clean invoicing, barcoding, payment processing, pallet pick
and breakdown deliveries, unscheduled collections - and much more. 20/20 Delivery also adeptly
• Reduced Days Sales Outstanding
and efficiently handles single item deliveries for couriers et al.
* Improve cash flow
* Lower the invoice cycle time meeting your business needs
* Get control of costs In continual deployment by large fleets for over a decade and used today in 13 countries
* Shorten ‘time to revenue recognition’ by tens of thousands of mobile workers, 20/20 Delivery increases profitability and improves
customer service by enhancing your operational control and helping to control costs.
• Improved Customer Service Functionality such as electronic signature capture, fully automated manifests and integrated
* Create a Clean Invoice at every stop barcode scanning seamlessly integrate with the order entry, warehouse management,
route optimization, dispatch, accounting and customer service systems that control your
* Process payments in the field
transportation and logistics operations.
* Resolve queries instantaneously
Configured to meet your exact business needs, 20/20 Delivery
* Avoid disputes and errors
receives order information from back-office systems, makes the data
• Reduced Inventory Shrinkage available to drivers on mobile handheld devices, and then relays
order status changes back to the central systems in real-time, as
* Manage OS&D as its happens
drivers execute their route assignments.
* Proof of Chain-of-Custody
Offering rich and flexible data structures, 20/20 Delivery was
* Enhance stock control & management
designed specifically for transportation operations. Entities such as
* Track all of your assets in real-time customer, route, stop, order and item can all be easily configured,
via extensive descriptions and attributes, to precisely match your
• Increased Operational Efficiency operational requirements.
* Eliminate paperwork
* Reduce administration overheads configuration, not customization
* Visibility of mobile worker operations Organizations today need flexible, cost-effective and configurable products that enable them
* Real-time data collection & reporting to meet their needs, both now and in the future. Any solution requiring bespoke customization
or software development inevitably leads to an increased Total Cost of Ownership. Hence a
• Enhanced Driver Productivity solution must be able to adapt to change over time yet also quickly deliver an exceptional
* More efficient, consistent workflow Return-On-Investment.
* Two-way, real-time communication 20/20 Delivery is an ‘out of the box’ - yet highly configurable - solution for any size of company
* Eliminate in-the-field data entry errors that needs to drop and/or collect consignments. Highly cost-effective, with an extremely rapid
deployment time, it is the most flexible, reliable and proven product of its kind in the industry.
* Bring down fuel costs
• Better Financial Compliance unrivalled benefits
* Standardized process for Audit • Visibility into all aspects of delivery and collection operations
• Empowers management, drivers and operations personnel
* Date- and time-stamped process
• Yields immediate competitive advantages, cost savings and rapid ROI
Empowering the Mobile Worker