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The media are broken,
             can we fix them?
             IBBT-FLEET Eindconferentie
             20 november 2009

             jo@caudron.com


vrijdag 20 november 2009                  1
About Dear Media



vrijdag 20 november 2009                      2
About Dear Media
               Digital Strategy & Innovation for:




vrijdag 20 november 2009                            3
About me...
              •      Founding Partner of Dear Media
              •      Active in interactive since 1993 (Dear Media, ONE Agency,
                     theOriginals, tvAgency, xCA, The Reference, ...)
              •      Not a Digital Native
                     Not a Digital Immigrant, but a Digital Architect
              •      http://jocaudron.me
                     (for the personal stuff)
              •      http://www.linkedin.com/in/jocaudron
                     (for the boring stuff)
              •      www.twitter.com/jcaudron
                     (to get in my stream)
              •      http://www.facebook.com/jocaudron
                     (we might even become friends ;-)
              •      Become fan of Dear Media on www.facebook.com/
                     dearmedia and get the daily social media news in your
                     stream
                                                                                 picture: (c)
                                                                                 Pieter Baert
vrijdag 20 november 2009                                                                        4
Introduction



vrijdag 20 november 2009                  5
To get this started...
              • Who is using?                 • Who has?
                    • Twitter                  • a Blackberry
                    • Facebook, Netlog, ...    • an iPhone (2G, 3G, 3Gs)
                    • LinkedIn, Plaxo          • an Android
                    • Email                    • a Nokia, Samsung, Sony
                                                  Ericsson, ...
                    • Google Wave
                    • LBS
                    • Augmented Reality


vrijdag 20 november 2009                                                   6
What’s your primary news source?
              • Radio
              • Newspaper
              • TV
              • Online newspaper
              • Magazines

              • Mine is ...

                              Where is your Twitter Wall?

vrijdag 20 november 2009                                    7
The Perfect Storm




vrijdag 20 november 2009             8
Drivers of change

                                               Content choice


                           the power of many
                                                                advertising Clutter
                              Social Media



                   Convenience, Richness &                poor Creativity
                           Control




vrijdag 20 november 2009                                                              9
Drivers of change

                           Content choice




vrijdag 20 november 2009                    10
Youtube TOP 23 most viewed
                           = 10.000.000.000 minutes
                           = 250.000.000 episodes of Prison Break

                           +200.000 new movies are added DAILY




                           Source: http://mediatedcultures.net/ksudigg/?p=163


                           And this is just Youtube ...


vrijdag 20 november 2009                                                        11
Drivers of change



                                            advertising Clutter




                                         poor Creativity

                                               interuption marketing, 30”,
     On average we are exposed to over        expandables, splash screens, ...

     3.000 brand impressions each day!
vrijdag 20 november 2009                                                         12
Drivers of change


                                                                         Viewers are taking

                                              Media are losing their     control, deciding

                                             traditional “push” power.   what they want to
                                                                         watch, when, and

                                                                         how.
                                                                                              Pull strategy
                                                                                              • On demand
                                                                                              • Timeshifting
                                                                                              • Ad skipping
                                                                                              • Online content


                   Convenience, Richness &                                                    • Games
                                                                                              • User generated content


                           Control
                                                                                              • …




vrijdag 20 november 2009                                                                                                 13
Drivers of change
                           TIMESHIFTING


                            Cfr. Tivo, Telenet Flexview, ...

                            Allowing to skip ads
                            And users skip ads more then you like

                            User behavior is shifting towards more
                             control (what, how, when). They are
                             just waiting for DVR’s.
                            And this can hurt TV business !



                   Convenience, Richness &
                           Control




vrijdag 20 november 2009                                              14
Drivers of change
                           PLACE SHIFTING




                   Convenience, Richness &
                           Control




vrijdag 20 november 2009                     15
Drivers of change

                              AUTHORITY SHIFTING



                           the power of many
                              Social Media




vrijdag 20 november 2009                           16
Drivers of change
                                                        Fragmentation

                                                      Content choice


                            the power of many
                                                                        advertising Clutter
                               Social Media



                   Convenience, Richness &                         poor Creativity
                           Control

                                                                             Irritation
                           Shift of control and ownership


vrijdag 20 november 2009                                                                      17
Media 1.0

vrijdag 20 november 2009               18
SOCIAL OBJECT
                                  The Flower is the (potential) social
                                                object

                                  The mainstream media are the
                                        smell of the flower

                                 The bee is “spreading the word” and
                                         has the real power

                                            Level I: Sites, blogs, feeds, widgets
                                   Level II: Closed networks (Facebook, Netlog, ...)
                                   Level III: Through individuals (e-mail, Twitter, ...)




                           Media 2.0

vrijdag 20 november 2009                                                                   19
Social Objects: content, media,
           the dynamics of                                        services, ...


           social objects for                                          Text, Pictures,Video, Blogs,
                                                                  Twitter Tweets, Live feeds, Geo-data,
                                                                              applications, ...
          professional media




                                                                                                     BOTTOM-UP (User-generated)
                                                                                                                                                                        Beehive




                                                  TOP-DOWN (central ownership)
                                                                                                                                                    Social Features
                                                                                                                                                                     Rating
                                                                                                                                                                   Tagging
                                                                                                                                                           Sharing (STAF, STAN)
                                                                                                                                                             Commenting
                                                                                                                                                             Grouping
                                                                                                                                                       Social Bookmarking
                           Aggretation                                                                                                                       ...
                           Youtube, FlickR, ...

                                                                                 Flower                                                      Syndication
                                                                                                                                  Twitter, Facebook, ...

vrijdag 20 november 2009                                                                                                                                                          20
Social Media Distribution
            traditional media                                              social media


                                      Sender                                         Seeder

                                                                                                           Traditional reach
                                                                                          Mobile

                                                                                                   Print
                                        TV                                     Web   TV




                                                                           a group of often engaged
                                                                          consumers of your brands/
                           Receiver          Receiver
                                                                            products who engage in             Social reach
           Receiver
                                                                          conversations with you and
                                      Receiver          Receiver             amongst themselves                + and -
                      Receiver



                                           Receiver
           Receiver



                                                                   “harvest the potential of the cloud”

vrijdag 20 november 2009                                                                                                       21
The future is social!




vrijdag 20 november 2009              22
Social is Huge




                           October 2009: Facebook has
                           316.000.000 members (and is
                           making profit)



vrijdag 20 november 2009                                 23
Social is Huge




        +200.000 users in Belgium from
        September ’09 to October ’09! ->
        26,5% of the population.



        100.000 people on Twitter

vrijdag 20 november 2009                   24
Getting into the
                           “social stream” ...
                              The “Live Web”


vrijdag 20 november 2009                         25
Stream

 Destination

                           versus




vrijdag 20 november 2009                     26
Destination versus a Stream




                           versus




vrijdag 20 november 2009            27
Destination
                            •The traditional way of thinking
                            •“Come to us, we will show you”
                            •They are in control of:
                              programming, advertising,
                              presentation, comments, ...

                            •They used to be closed and afraid
                              to share ...

                            •They could keep content exclusive
                              and charge for it


vrijdag 20 november 2009                                         28
Stream
            • The new paradigm: status
                   updates create the “live web”

            • It comes to you, depending on
                   who/what you want to follow

            • Driven by Twitter, Facebook,
                   Google Reader, ...

            • Filtered by yourself, allowing
                   your peers to be your gatekeeper

            • Open, open, open, ...

vrijdag 20 november 2009                              29
The new rules for (print) media
                                              Social Site
              SMS              Twitter       (Facebook)         Site           E-zine           Magazine                 Site




           instant,          semi-instant,    often (12h)     news, 24h    news + insights,   insights, reports,   archive, long-tail
       breaking news         breaking news what’s happening                      7d                  1m
         (important)       (important or not) around you?




            •      Build GOOD destination sites (because that is       •   Allow others to share and (re)distribute your
                   where people will eventually still “land”)              headlines (and link them to your own site)

            •      Get into the stream of your audience: create a      •   Share and (re)distribute content of others
                   social media delivery strategy (a central plan
                   and decentralized execution: everyone needs to      •   Be open, open, open, ... and have a solution for
                   go social), but remember: it’s about connecting         each step in the stream
                   people to people!

vrijdag 20 november 2009                                                                                                                30
TV is also changing



vrijdag 20 november 2009                         31
Who’s your competitor?
                                 Print is getting rich.

                                 Everyone is playing in
                                 everyone’s market.

                                 And the real compition is
                                 NOT local!




vrijdag 20 november 2009                                     32
The future of TV might not be on TV




                                                  Lost S05E06 NLSubs
                       Source: Cisco, June 2008



vrijdag 20 november 2009                                               33
The future of TV might not be on TV




vrijdag 20 november 2009                            34
The future of TV might not be on TV




vrijdag 20 november 2009                            35
vrijdag 20 november 2009   36
The media are broken,
             can we fix them?
             IBBT-FLEET Eindconferentie
             20 november 2009

             jo@caudron.com


vrijdag 20 november 2009                  37

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Fixing The Media #Fleet09

  • 1. The media are broken, can we fix them? IBBT-FLEET Eindconferentie 20 november 2009 jo@caudron.com vrijdag 20 november 2009 1
  • 2. About Dear Media vrijdag 20 november 2009 2
  • 3. About Dear Media Digital Strategy & Innovation for: vrijdag 20 november 2009 3
  • 4. About me... • Founding Partner of Dear Media • Active in interactive since 1993 (Dear Media, ONE Agency, theOriginals, tvAgency, xCA, The Reference, ...) • Not a Digital Native Not a Digital Immigrant, but a Digital Architect • http://jocaudron.me (for the personal stuff) • http://www.linkedin.com/in/jocaudron (for the boring stuff) • www.twitter.com/jcaudron (to get in my stream) • http://www.facebook.com/jocaudron (we might even become friends ;-) • Become fan of Dear Media on www.facebook.com/ dearmedia and get the daily social media news in your stream picture: (c) Pieter Baert vrijdag 20 november 2009 4
  • 6. To get this started... • Who is using? • Who has? • Twitter • a Blackberry • Facebook, Netlog, ... • an iPhone (2G, 3G, 3Gs) • LinkedIn, Plaxo • an Android • Email • a Nokia, Samsung, Sony Ericsson, ... • Google Wave • LBS • Augmented Reality vrijdag 20 november 2009 6
  • 7. What’s your primary news source? • Radio • Newspaper • TV • Online newspaper • Magazines • Mine is ... Where is your Twitter Wall? vrijdag 20 november 2009 7
  • 8. The Perfect Storm vrijdag 20 november 2009 8
  • 9. Drivers of change Content choice the power of many advertising Clutter Social Media Convenience, Richness & poor Creativity Control vrijdag 20 november 2009 9
  • 10. Drivers of change Content choice vrijdag 20 november 2009 10
  • 11. Youtube TOP 23 most viewed = 10.000.000.000 minutes = 250.000.000 episodes of Prison Break +200.000 new movies are added DAILY Source: http://mediatedcultures.net/ksudigg/?p=163 And this is just Youtube ... vrijdag 20 november 2009 11
  • 12. Drivers of change advertising Clutter poor Creativity interuption marketing, 30”, On average we are exposed to over expandables, splash screens, ... 3.000 brand impressions each day! vrijdag 20 november 2009 12
  • 13. Drivers of change Viewers are taking Media are losing their control, deciding traditional “push” power. what they want to watch, when, and how. Pull strategy • On demand • Timeshifting • Ad skipping • Online content Convenience, Richness & • Games • User generated content Control • … vrijdag 20 november 2009 13
  • 14. Drivers of change TIMESHIFTING  Cfr. Tivo, Telenet Flexview, ...  Allowing to skip ads  And users skip ads more then you like  User behavior is shifting towards more control (what, how, when). They are just waiting for DVR’s.  And this can hurt TV business ! Convenience, Richness & Control vrijdag 20 november 2009 14
  • 15. Drivers of change PLACE SHIFTING Convenience, Richness & Control vrijdag 20 november 2009 15
  • 16. Drivers of change AUTHORITY SHIFTING the power of many Social Media vrijdag 20 november 2009 16
  • 17. Drivers of change Fragmentation Content choice the power of many advertising Clutter Social Media Convenience, Richness & poor Creativity Control Irritation Shift of control and ownership vrijdag 20 november 2009 17
  • 18. Media 1.0 vrijdag 20 november 2009 18
  • 19. SOCIAL OBJECT The Flower is the (potential) social object The mainstream media are the smell of the flower The bee is “spreading the word” and has the real power Level I: Sites, blogs, feeds, widgets Level II: Closed networks (Facebook, Netlog, ...) Level III: Through individuals (e-mail, Twitter, ...) Media 2.0 vrijdag 20 november 2009 19
  • 20. Social Objects: content, media, the dynamics of services, ... social objects for Text, Pictures,Video, Blogs, Twitter Tweets, Live feeds, Geo-data, applications, ... professional media BOTTOM-UP (User-generated) Beehive TOP-DOWN (central ownership) Social Features Rating Tagging Sharing (STAF, STAN) Commenting Grouping Social Bookmarking Aggretation ... Youtube, FlickR, ... Flower Syndication Twitter, Facebook, ... vrijdag 20 november 2009 20
  • 21. Social Media Distribution traditional media social media Sender Seeder Traditional reach Mobile Print TV Web TV a group of often engaged consumers of your brands/ Receiver Receiver products who engage in Social reach Receiver conversations with you and Receiver Receiver amongst themselves + and - Receiver Receiver Receiver “harvest the potential of the cloud” vrijdag 20 november 2009 21
  • 22. The future is social! vrijdag 20 november 2009 22
  • 23. Social is Huge October 2009: Facebook has 316.000.000 members (and is making profit) vrijdag 20 november 2009 23
  • 24. Social is Huge +200.000 users in Belgium from September ’09 to October ’09! -> 26,5% of the population. 100.000 people on Twitter vrijdag 20 november 2009 24
  • 25. Getting into the “social stream” ... The “Live Web” vrijdag 20 november 2009 25
  • 26. Stream Destination versus vrijdag 20 november 2009 26
  • 27. Destination versus a Stream versus vrijdag 20 november 2009 27
  • 28. Destination •The traditional way of thinking •“Come to us, we will show you” •They are in control of: programming, advertising, presentation, comments, ... •They used to be closed and afraid to share ... •They could keep content exclusive and charge for it vrijdag 20 november 2009 28
  • 29. Stream • The new paradigm: status updates create the “live web” • It comes to you, depending on who/what you want to follow • Driven by Twitter, Facebook, Google Reader, ... • Filtered by yourself, allowing your peers to be your gatekeeper • Open, open, open, ... vrijdag 20 november 2009 29
  • 30. The new rules for (print) media Social Site SMS Twitter (Facebook) Site E-zine Magazine Site instant, semi-instant, often (12h) news, 24h news + insights, insights, reports, archive, long-tail breaking news breaking news what’s happening 7d 1m (important) (important or not) around you? • Build GOOD destination sites (because that is • Allow others to share and (re)distribute your where people will eventually still “land”) headlines (and link them to your own site) • Get into the stream of your audience: create a • Share and (re)distribute content of others social media delivery strategy (a central plan and decentralized execution: everyone needs to • Be open, open, open, ... and have a solution for go social), but remember: it’s about connecting each step in the stream people to people! vrijdag 20 november 2009 30
  • 31. TV is also changing vrijdag 20 november 2009 31
  • 32. Who’s your competitor? Print is getting rich. Everyone is playing in everyone’s market. And the real compition is NOT local! vrijdag 20 november 2009 32
  • 33. The future of TV might not be on TV Lost S05E06 NLSubs Source: Cisco, June 2008 vrijdag 20 november 2009 33
  • 34. The future of TV might not be on TV vrijdag 20 november 2009 34
  • 35. The future of TV might not be on TV vrijdag 20 november 2009 35
  • 37. The media are broken, can we fix them? IBBT-FLEET Eindconferentie 20 november 2009 jo@caudron.com vrijdag 20 november 2009 37