1. Web_Design_Portfolios : Part I
Microsoft Dynamics CRM V3.0 ' Customer Relationship Management
Customer Relationship Management software effectively implemented, provides business
owners and management with an extremely powerful tool for bringing the front-office
functions of sales, marketing and customer support together and working far more
effectively as a combined team.
Many businesses think wrongly that a CRM solution is only for enterprise class concerns
with large check books when in fact software providers such as Microsoft offer scaleable
versions for all company sizes. Microsoft Dynamics Software has evolved from their
enterprise class Great Plains software however versions have been developed and aimed
specifically at the small and mid-range business market.
Microsoft Dynamics CRM v3.0 allows businesses to respond to the growing challenges in
the modern business environment by bringing client and prospect information into a central
repository, organizing the information and allowing users throughout the business to access
the data when they need it. Microsoft Dynamics CRM v3.0 delivers the ability to manage the
customer relationship throughout the entire sales cycle from initial enquiry in response to a
marketing or sales campaign, through to pre-sales meetings, the actual sale and post sale
issues such as delivery and repeat ordering.
Microsoft Dynamics software empowers every decision maker in your business to satisfy
customer demands by providing the most up-to-date and accurate client information they
need when they need it and ensure that the history of the relationship is encapsulated for all
to share. Decision makers in this context need not necessarily be management but a
customer service representative with a customer on the telephone asking about an order or
information on your other products. All staff in contact with prospects and customers will be
able to see at a glance what is happening with a particular account and in customer
relations, knowledge is power. Customer relationship software provides everyone in your
business with the ability to demonstrate an outstanding level of customer service not
possible by traditional reporting methods.
The ability to integrate a customer relationship software solution with existing applications
already employed by your business allows for the transfer of information between your word
processor and spreadsheet applications and the CRM. Microsoft CRM software has been
specifically designed with Microsoft Outlook and Office in mind, and allows a seamless user
experience. Mobile workers reliant upon email are able to access Microsoft Dynamics CRM
v3.0 via their Outlook client, while marketing and sales campaigns can use data imported
from the Dynamics Suite directly into Microsoft Word and Excel applications for marketing
campaigns and mail shots.
If your business has several office and site locations, it is still possible to implement a
customer relationship software solution across the whole company. Microsoft Dynamics
v3.0 is well adapted to be delivered to remote locations via Microsoft Terminal Services,

2. Citrix and other 'thin client' solutions. An example is where a business has a central
warehousing facility in Detroit with sales offices in New York, San Francisco and Chicago
and they all are able to utilise the customer relationship software solution almost in real-
time.
Microsoft Dynamics CRM v3.0 benefits your business by saving time and costs, minimizing
non-productive activity while maximizing sales revenue by ensuring that sales leads are
followed up and do not get lost or 'fall between the cracks', while customer retention is
improved by enhancing customer relations and service.
Hiring a web designer to come up with the custom solution that you need can set you back
a few thousand bucks. But you can do the whole thing yourself and make it drag and drop
simple for mere pennies with a tool like Breezy Websites. See http://breezywebsites.com
for details!
WEB_DESIGN_PORTFOLIOS : End of Part I
Web_Design_Portfolios : Part II
Microsoft's Dynamics Software Brings Enterprise Class Crm To Your Business
The idea that customer relationship software is just for enterprise class businesses has long
gone. Ask your CRM software provider for details of the developments in customer
relationship software for businesses of all sizes and you will be met with a barrage of color
brochures giving you the lowdown on the market as it stands today.
Microsoft Dynamics Suite has evolved from MS Great Plains, and MS CRM recognizes that
there is a market for customer relationship software for mid-range and small businesses.
No longer is there a barrier to implementing a MS CRM solution due to cost, with a range of
solutions to fit the all business budgets.
Microsoft Dynamics Suite integrates seamlessly to provide your employees with information
on demand concerning customers and prospect at their fingertips. The benefits of having
customer information centralized in one place for everyone in your company to utilize are
obvious and self-evident. The idea of being able to capture, organize and disseminate
customer and prospect information at the touch of a button is now a reality.
Microsoft Dynamics Suite provides small and mid-range businesses with the ability to
centralize all client and prospect contact throughout the sales cycle, from intial enquiry, pre-
sales meeting, order, despatch and after-sales customer support. More than this, Microsoft
Dynamics Software delivers information to everyone in your business the information they

3. need on business activity when they need it and presented in a format that is
understandable and tailored to meet the individual needs of your business.
Microsoft CRM provides mobile and remote workers with the up-to-date information on the
status of prospect and customer enquiries far faster and more accurately than any
traditional methods currently employed by businesses today. Using Microsoft Dynamics
Suite any business is able to deploy the benefits of customer relationship management
software to provide the benefits of enhanced customer service, avoidance of non-productive
activity and concentration of resources on maximizing revenues.
Microsoft Dynamics Suite is implementated with minimal business disruption to existing
business practices, and quickly adopted by users familiar with Microsoft applications such
as Word, Excel and Publisher. Customer and prospect information collected by a MS
Dynamics solution is available at your employee's fingertips and intuitively adopted as it has
been designed to integrate seamlessly with existing Microsoft applications.
Importing client information from the Microsoft Dynamics Suite to applications such as Word
and Excel for marketing and sales campaigns is child's play, while mobile and remote
workers can continue to be supported from their base by accessing Microsoft Dynamics
Software information by using their Outlook email client.
Small and mid-range businesses are now in a position to recover the competitive advantage
in delivering customer service that has been eroded by enterprise class customer
relationship software, without the need to allocate the enterprise class budgets previously
required and with no loss in functionality. The idea that customer relationship software is
solely for enterprise class businesses no longer applies, you need only consult with your
Microsoft CRM software provider to learn what is available for your business.
Hiring a web designer to come up with the custom solution that you need can set you back
a few thousand bucks. But you can do the whole thing yourself and make it drag and drop
simple for mere pennies with a tool like Breezy Websites. See http://breezywebsites.com
for details!
WEB_DESIGN_PORTFOLIOS : End of Part II
Web_Design_Portfolios : Part III
Microsoft's Dynamics Software Brings Enterprise Class Crm To Your Business
The idea that customer relationship software is just for enterprise class businesses has long
gone. Ask your CRM software provider for details of the developments in customer
relationship software for businesses of all sizes and you will be met with a barrage of color

4. brochures giving you the lowdown on the market as it stands today.
Microsoft Dynamics Suite has evolved from MS Great Plains, and MS CRM recognizes that
there is a market for customer relationship software for mid-range and small businesses.
No longer is there a barrier to implementing a MS CRM solution due to cost, with a range of
solutions to fit the all business budgets.
Microsoft Dynamics Suite integrates seamlessly to provide your employees with information
on demand concerning customers and prospect at their fingertips. The benefits of having
customer information centralized in one place for everyone in your company to utilize are
obvious and self-evident. The idea of being able to capture, organize and disseminate
customer and prospect information at the touch of a button is now a reality.
Microsoft Dynamics Suite provides small and mid-range businesses with the ability to
centralize all client and prospect contact throughout the sales cycle, from intial enquiry, pre-
sales meeting, order, despatch and after-sales customer support. More than this, Microsoft
Dynamics Software delivers information to everyone in your business the information they
need on business activity when they need it and presented in a format that is
understandable and tailored to meet the individual needs of your business.
Microsoft CRM provides mobile and remote workers with the up-to-date information on the
status of prospect and customer enquiries far faster and more accurately than any
traditional methods currently employed by businesses today. Using Microsoft Dynamics
Suite any business is able to deploy the benefits of customer relationship management
software to provide the benefits of enhanced customer service, avoidance of non-productive
activity and concentration of resources on maximizing revenues.
Microsoft Dynamics Suite is implementated with minimal business disruption to existing
business practices, and quickly adopted by users familiar with Microsoft applications such
as Word, Excel and Publisher. Customer and prospect information collected by a MS
Dynamics solution is available at your employee's fingertips and intuitively adopted as it has
been designed to integrate seamlessly with existing Microsoft applications.
Importing client information from the Microsoft Dynamics Suite to applications such as Word
and Excel for marketing and sales campaigns is child's play, while mobile and remote
workers can continue to be supported from their base by accessing Microsoft Dynamics
Software information by using their Outlook email client.
Small and mid-range businesses are now in a position to recover the competitive advantage
in delivering customer service that has been eroded by enterprise class customer
relationship software, without the need to allocate the enterprise class budgets previously
required and with no loss in functionality. The idea that customer relationship software is
solely for enterprise class businesses no longer applies, you need only consult with your
Microsoft CRM software provider to learn what is available for your business.
Hiring a web designer to come up with the custom solution that you need can set you back

5. a few thousand bucks. But you can do the whole thing yourself and make it drag and drop
simple for mere pennies with a tool like Breezy Websites. See http://breezywebsites.com
for details!
WEB_DESIGN_PORTFOLIOS : End of Part III

6. a few thousand bucks. But you can do the whole thing yourself and make it drag and drop
simple for mere pennies with a tool like Breezy Websites. See http://breezywebsites.com
for details!
WEB_DESIGN_PORTFOLIOS : End of Part III