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Partnership Defined Quality: Acting it Out!
- 1. Partnership Defined Quality: Acting it Out! CORE Spring Meeting 2010 Beth Outterson, Save the Children Bonnie Kittle, Consultant
- 3. PDQ Process BUILDING SUPPORT WORKING IN PARTNERSHIP FOR QUALITY IMPROVEMENT COMMUNITY DEFINED QUALITY HEALTH WORKER DEFINED QUALITY Better Health Improve provider job satisfaction Improve client satisfaction Increase communities’ sense of ownership of health facility Increase community capacity for social change Shared rights and responsibilities for better health outcomes BRIDGING THE GAP
- 6. Action plan 3. 2. 1. 2. 3. A.______ B._______ 1. Status When Resources/ Materials Needed Who is responsible Action needed Solutions (for each factor) Contributing Factors Problem
- 7. Tracking Table HOW GOOD IS GOOD ENOUGH? (Benchmark) HOW WILL YOU MEASURE? PROOF OF CHANGE? (Indicators) WHAT SHOULD BE? (Quality standard) PROBLEM