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www.thegrid.rs www.puzzlesoftware.rs 
Agenda: 
 About Puzzle Software 
 Cooperation with the Scrum Alliance 
 Benefits ...
www.thegrid.rs www.puzzlesoftware.rs 
About Puzzle Software 
Puzzle Software is a company that specializes in creating and...
www.thegrid.rs www.puzzlesoftware.rs 
Cooperation with the Scrum Alliance 
 Cooperation between Scrum Alliance and Puzzle...
www.thegrid.rs www.puzzlesoftware.rs 
Benefits of Scrum methodology 
Scrum is an agile method designed to add energy, focu...
www.thegrid.rs www.puzzlesoftware.rs 
Scrum Master Course, Nov 2014 
Companies that have sent their employees to attend th...
www.thegrid.rs www.puzzlesoftware.rs 
Scrum Master Course, Nov 2014 
Evaluation of the Course on a scale 1-5: 
(1 - Below ...
www.thegrid.rs www.puzzlesoftware.rs 
Scrum Master Course, Nov 2014 
Evaluation of the Course material and exercises on a ...
www.thegrid.rs www.puzzlesoftware.rs 
Scrum Master Course, Nov 2014 
Evaluation of the Course Trainer on a scale 1-5: 
(1 ...
www.thegrid.rs www.puzzlesoftware.rs 
Scrum Master Course, Nov 2014 
Some answers of the participants to the question What...
www.thegrid.rs www.puzzlesoftware.rs 
Scrum Product Owner, Nov 2014 
Companies that have sent their employees to attend th...
www.thegrid.rs www.puzzlesoftware.rs 
Scrum Product Owner, Nov 2014 
Evaluation of the Course on a scale 1-5: 
(1 - Below ...
www.thegrid.rs www.puzzlesoftware.rs 
Scrum Product Owner, Nov 2014 
Evaluation of the Course material and exercises on a ...
www.thegrid.rs www.puzzlesoftware.rs 
Scrum Product Owner, Nov 2014 
Evaluation of the Course Trainer on a scale 1-5: 
(1 ...
www.thegrid.rs www.puzzlesoftware.rs 
Scrum Product Owner, Nov 2014 
Some answers of the participants to the question What...
www.thegrid.rs www.puzzlesoftware.rs 
Scrum Community in Serbia 
Puzzle Software’s intention in domain of 
Scrum Education...
www.thegrid.rs www.puzzlesoftware.rs 
Scrum Master & Product Owner, Nov 2014
www.thegrid.rs www.puzzlesoftware.rs 
Thank 
You…
Scrum Master & Product Owner courses in November 2014, Belgrade, Serbia by Puzzle Software
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Scrum Master & Product Owner courses in November 2014, Belgrade, Serbia by Puzzle Software

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How much do you use SCRUM in your business development? Why is Scrum so popular agile methodology? What are the benefits of Scrum implementation into business processes?

Scrum is a simple yet incredibly powerful set of principles and practices that help teams deliver products in short cycles, enabling fast feedback, continual improvement, and rapid adaptation to change. As the leading Agile development framework, Scrum has predominantly been used for software development, but it is also proving to be effective in efforts far beyond.

More general information at: http://www.scrumalliance.org . In Serbia: www.puzzlesoftware.rs

Through this brief overview about Scrum courses organized in November 2014 in Belgrade, Serbia by Puzzle Software, you are able to find out a feedback to the courses from the participants. It is about their satisfaction with the overall courses organization and general atmosphere. Puzzle Software has the longest experience in organizing Scrum trainings in Serbia, but this company strives to improve its services as Scrum courses provider for Serbia and the region.

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Scrum Master & Product Owner courses in November 2014, Belgrade, Serbia by Puzzle Software

  1. 1. www.thegrid.rs www.puzzlesoftware.rs Agenda:  About Puzzle Software  Cooperation with the Scrum Alliance  Benefits of Scrum methodology  Scrum in November, 2014 in Belgrade, Serbia - infographics by Puzzle Software  Scrum Master Course - Nov 11-12, 2014  Scrum Product Owner Course - Nov 13-14, 2014  Scrum community in Serbia
  2. 2. www.thegrid.rs www.puzzlesoftware.rs About Puzzle Software Puzzle Software is a company that specializes in creating and executing tailored architectural and software solutions for large companies both in Serbia and internationally. Main areas of Company`s expertise are: • IT Expert Consultancy - Being a missing piece of Client`s business puzzle. • SCRUM Courses – Becoming a centre of SRCUM education for SEE area. • IT Outsourcing – Lets become partners. • Software Development – We create virtual worlds. Primary focus is Banking, Telecommunication, Insurance, Publishing, IT and Heavy Industry sectors, but experts from Puzzle Software also have a wide experience, and business and programming knowledge in other industries as well.
  3. 3. www.thegrid.rs www.puzzlesoftware.rs Cooperation with the Scrum Alliance  Cooperation between Scrum Alliance and Puzzle Software exists for the last three years, since the first CSM course in Belgrade, Serbia in May, 2012. So, in Serbia, Puzzle Software has the longest experience in organizing Scrum trainings.  Together with SCRUM trainers, Puzzle Software has certified over than 195 Scrum Masters and Product Owners in the Balkans.  All Scrum Courses was leaded by certified Scrum Trainers.  After the participants have finished CSM or CSPO training and after the evaluation test, they become Certified Scrum Master or Certified Product Owner officially registered on the Scrum Alliance.  For the next year, in addition to regular CSM and CSPO courses, Puzzle Software is preparing the Scrum Extended Education in cooperation with the Scrum Alliance, as well as Scrum coaching in Serbia and the region.
  4. 4. www.thegrid.rs www.puzzlesoftware.rs Benefits of Scrum methodology Scrum is an agile method designed to add energy, focus, clarity, and transparency to project planning and implementation. Today, Scrum is used in small, mid-sized and large software corporations all over the world. Properly implemented, Scrum will provide the following benefits:  Increase speed of development  Align individual and corporate objectives  Create a culture driven by performance  Support shareholder value creation  Enhance individual development and quality of life  Achieve stable and consistent communication of performance at all levels… Scrum Values
  5. 5. www.thegrid.rs www.puzzlesoftware.rs Scrum Master Course, Nov 2014 Companies that have sent their employees to attend the CSM course, on average, use SCRUM with the score 4.00 on a scale 1– 5. (1 - Doesn’t use, 5 - Always use) participants In most cases, job positions of the Course participants were: QA Automation Engineer, Software Developer, Knowledge Engineer, Scrum Master. Evaluation of the Puzzle Software’s services as a Scrum Courses provider for Serbia, on average, was the score 4.51 on a scale 1-5. (1 - Very bad, 5 - Excellent) Female 26% Male 74% Answer to the question Would you recommend this Course?, on average, was the score 4.27 on a scale 1-5. (1 - Definitely not recommend, 5 - Recommend with enthusiasm)
  6. 6. www.thegrid.rs www.puzzlesoftware.rs Scrum Master Course, Nov 2014 Evaluation of the Course on a scale 1-5: (1 - Below Expectation, 5 - Exceeded Expectation) 0 0.5 1 1.5 2 2.5 3 3.5 4 4.5 5 Course content met your needs Usefulness of the Course content Pace of the Course Detail-orientation of the Course Appropriate duration of the course Balance among Course theory, activities, discussions, workshops General atmosphere Good opportunity to exchange experience among colleagues Course Location & Equipment Rate the service (refreshments, meals…) 3.94 4.08 4.08 4.14 3.92 4.42 4.78 4.61 4.39 4.51
  7. 7. www.thegrid.rs www.puzzlesoftware.rs Scrum Master Course, Nov 2014 Evaluation of the Course material and exercises on a scale 1-5: (1 - Below Expectation, 5 - Exceeded Expectation) 1 1.5 2 2.5 3 3.5 4 4.5 5 Overall Course presentation Workbook (handout materials) content Matched description in Course guide Effectiveness of practical exercise Rate the examples, case studies… 4.57 4.3 4.32 4.46 4.24
  8. 8. www.thegrid.rs www.puzzlesoftware.rs Scrum Master Course, Nov 2014 Evaluation of the Course Trainer on a scale 1-5: (1 - Below Expectation, 5 - Exceeded Expectation) 4.76 4.81 4.73 4.6 4.73 4.78 4.78 1 1.5 2 2.5 3 3.5 4 4.5 5 Producing a good learning climate Responsiveness to group Style and delivery Emphasis on the Course goals Instructor speaks clearly and distinctly Gives well-structured presentation Knowledge of the Course subject Obvious preparation 4.73
  9. 9. www.thegrid.rs www.puzzlesoftware.rs Scrum Master Course, Nov 2014 Some answers of the participants to the question What have you learned on the course? • I didn’t know about sprint review, sprint retrospective. I have realized we are not implementing fully Scrum. • My approach to work will be different, more relaxed. • It was great to discuss the things SM should do while forming the team. • Four stages of team development: forming, storming, norming, performing. • Scrum process and how to follow rules. • What all roles mean. In which situations are the best use Scrum. • It helped me better understand SM role in the Scrum. • It is good to hear someone with a lot of experience teaching about all the elements of scrum and what is crucial for a good Scrum Master. • Course reminded me about some important parts of the agile development and now it is clear what is expected from me. • I have learned about the mistakes I make. I must separate developer and Scrum Master roles more efficiently. • It helped me to make my Scrum knowledge more structured. • It made me think about teams and processes, and how optimisation can be made. • I haven’t been familiar with scrum process so I learnt a lot. It will have a big impact to my career because my work will be organized by Scrum. • Learned how to manage scrum and found scrum useful in different industries. • I liked the workshops – they showed me the meaning of Scrum on the example • Formalized practical concepts used, handsome practical experience…
  10. 10. www.thegrid.rs www.puzzlesoftware.rs Scrum Product Owner, Nov 2014 Companies that have sent their employees to attend the CSPO course, on average, use SCRUM with the score 3.56 on a scale 1– 5. (1 - Doesn’t use, 5 - Always use) participants In most cases, job positions of the Course participants were: Product Owner, Team Leader, Product Manager, Software Developer or Architect. Evaluation of the Puzzle Software’s services as a Scrum Courses provider for Serbia, on average, was the score 4.56 on a scale 1-5. (1 - Very bad, 5 - Excellent) Female 12% Male 88% Answer to the question Would you recommend this Course?, on average, was the score 4.14 on a scale 1-5. (1 - Definitely not recommend, 5 - Recommend with enthusiasm)
  11. 11. www.thegrid.rs www.puzzlesoftware.rs Scrum Product Owner, Nov 2014 Evaluation of the Course on a scale 1-5: (1 - Below Expectation, 5 - Exceeded Expectation) 1 1.5 2 2.5 3 3.5 4 4.5 5 Course content met your needs Usefulness of the Course content Pace of the Course Detail-orientation of the Course Appropriate duration of the course Balance among Course theory, activities, discussions, workshops General atmosphere Good opportunity to exchange experience among colleagues Course Location & Equipment Rate the service (refreshments, meals…) 4.19 4.31 4.06 4.19 4.13 4.31 4.56 4.44 4.56 4.38
  12. 12. www.thegrid.rs www.puzzlesoftware.rs Scrum Product Owner, Nov 2014 Evaluation of the Course material and exercises on a scale 1-5: (1 - Below Expectation, 5 - Exceeded Expectation) 1 1.5 2 2.5 3 3.5 4 4.5 5 Rate the examples, case studies… Effectiveness of practical exercise Matched description in Course guide Workbook (handout materials) content Overall Course presentation 4.4 3.93 4.2 4.53 4.33
  13. 13. www.thegrid.rs www.puzzlesoftware.rs Scrum Product Owner, Nov 2014 Evaluation of the Course Trainer on a scale 1-5: (1 - Below Expectation, 5 - Exceeded Expectation) 4.56 4.63 4.69 4.44 1 1.5 2 2.5 3 3.5 4 4.5 5 Producing a good learning climate Responsiveness to group Style and delivery Emphasis on the Course goals Instructor speaks clearly and distinctly Gives well-structured presentation Knowledge of the Course subject Obvious preparation 4.75 4.5 4.69 4.5
  14. 14. www.thegrid.rs www.puzzlesoftware.rs Scrum Product Owner, Nov 2014 Some answers of the participants to the question What have you learned on the course? • I have learned many new things and got some issues cleared. • Technics to see the problem from the different angle • The course force me to start thinking! • Risk Management, prioritization, backlog planning • I understand Scrum much better. It will be easier to talk with my Scrum Master and Manager. • When to use SCRUM • I realized some mistakes and misunderstandings my team done in the past. • How to communicate with the Clients • Way to choose what to do at the first place in situation with lots of customer requirements • Scrum basics necessary to better understanding PO role and Scrum at all • I didn’t use Scrum in my work so this is completely new framework for me. I learned a lot and now I am sure that I will continue with my further Scrum education to better understand agile development at all. • …
  15. 15. www.thegrid.rs www.puzzlesoftware.rs Scrum Community in Serbia Puzzle Software’s intention in domain of Scrum Education and Implementation is Let's form the Scrum population in Serbia. The purpose of an online Scrum group, called SCRUM - primena, edukacija i sertifikacija, is the exchange of ideas and experiences related to the implementation of the Scrum methodology and similar agile methods of product development in real business practice. Also, Puzzle Software provides informal meetings and workshops to individuals interested in Scrum in Belgrade, Serbia. The purpose is clear - to facilitate total adoption of the Scrum methodology. If you have questions concerning Scrum implementation or you need coaching in its adopting, do not hesitate to contact Puzzle Software by e-mail: scrum@puzzlesoftware.rs You are welcome!
  16. 16. www.thegrid.rs www.puzzlesoftware.rs Scrum Master & Product Owner, Nov 2014
  17. 17. www.thegrid.rs www.puzzlesoftware.rs Thank You…

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