Presentation for SCLA 2009 Conference/All's Well That Ends Well. Portion focused on staffing and workflow.

1. Staffing & Workflow For the Smaller Institution All’s Well That Ends Well: Confessions from South Carolina’s Digital Project Managers SCLA Annual Meeting, Columbia, SC, 10/29/09 Jennifer Land, Web Services Librarian, Spartanburg County Public Libraries

2. SCPL Digitization Program Made up of: Digitization Steering CommitteeLibrary Director, Director of Reference Services, Coordinator of Systems, Web Services Librarian, Local History Librarian, and Catalog Librarian Digitization Program Work GroupWeb Services Librarian, Local History Librarian, and Catalog Librarian Digitization TeamLibrary Assistants serving as scanning and metadata assistants from various departments within the library system SCLA 10/29/09, All's Well That Ends Well

3. General Statements Unfortunately: One size does not fit all No magic answers No standard workflow or staffing scheme Setup and organization: Will be different at the institutional level Can be different within an institution from collection to collection SCLA 10/29/09, All's Well That Ends Well

4. General Statements Basically, design general, loosely-based guidelines. The Key (as in most things): Be prepared for change, to adapt, to be flexible, to work in new technologies, to be PATIENT, etc… SCLA 10/29/09, All's Well That Ends Well

5. Staffing & Workflow Sometimes Staffing Will Dictate Workflow Sometimes Workflow Will Dictate Staffing SCLA 10/29/09, All's Well That Ends Well

6. Staffing Consider collections to be digitized Consider equipment that will be used Consider staff qualities: Technical Skills Availability Enthusiasm & Interest SCLA 10/29/09, All's Well That Ends Well

7. Staffing SCLA 10/29/09, All's Well That Ends Well Qualified Staff Teach standards and software/hardware operation to these staff members in order to achieve specified program goals.

8. Workflow Consider the goals for the selected collections Consider the details Consider the qualified staff available SCLA 10/29/09, All's Well That Ends Well

9. Workflow – SCPL example Actions based on established policies and standards Scanning & first-level metadata Second-level metadata research Final metadata & preparations for archive & web Other necessary functions to move through workflow Quality Control Questions / Troubleshooting Backup SCLA 10/29/09, All's Well That Ends Well

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11. SCLA 10/29/09, All's Well That Ends Well

12. All’s Well That Ends Well: Confessions from South Carolina’s Digital Project Managers For the Smaller Institution THANK YOU! Staffing & Workflow Jennifer Land Web Services Librarian Spartanburg County Public Libraries (864)285-9016 jenniferL@infodepot.org SCLA Annual Meeting, Columbia, SC, 10/29/09 Jennifer Land, Web Services Librarian, Spartanburg County Public Libraries