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BUILDING BLINKIST’S
THRIVING + AWESOME
COMMUNITY
@JESSICAHDRW
GOAL + MISSION THE CAMPAIGN
STRATEGY TIMELINE
THRIVING
+
AWESOME
COMMUNITY
GOAL CAMPAIGN STRATEGY TIMELINE COMMUNITY
GOAL
(by end of 2014)
1,000,000
USERS/READERS/BLINKERS
MISSION
Revolutionize the way people read -
Make people read more in less time
GOAL CAMPAIGN STRATEGY TIMELINE COMMUNITY
ONE MILLION
BLINKERS
CHALLENGE
#readmore
What we
want
What they
(actually)
want
Measurable.
Engaging users.
Great press material.
“Being competitive is human
nature. Therefore, gamification
of online communities drives
desired member activities; both
quality & quantity”
- Dan Marotta, Community Strategist, PTC
GOAL CAMPAIGN STRATEGY TIMELINE COMMUNITY
Social Media Contest
Leaderboard
Suggest + Vote
GAMIF
ICATI
ON.
GOAL CAMPAIGN STRATEGY TIMELINE COMMUNITY
Facebook Contest
• Like the page
• Tab that links to app download
• Connect with other social
media
• Get their email
• Refer a friend
• Reward with free access
GOAL CAMPAIGN STRATEGY TIMELINE COMMUNITY
More on Facebook
• Help & Tips
• Community guidelines
• Staff pick/Featured summary
• Advertise free access
GOAL CAMPAIGN STRATEGY TIMELINE COMMUNITY
Twitter Contest
• Use hashtag #readmore
• Randomly picked monthly winner
• Reward with extra free access
GOAL CAMPAIGN STRATEGY TIMELINE COMMUNITY
Leaderboard (Stats)
• Stats on summaries read
• Stats on shared to friends (refer-a-
friend function)
• Unlocking badge/Status
Suggest & Vote
• Users can discuss and suggest
which book to be summarized
• Ongoing conversation on social
media
• We pick a list of books
• Users vote on it
• Case study: Threadless
GOAL CAMPAIGN STRATEGY TIMELINE COMMUNITY
TIMELINE
Q1 Q2 Q3 Q4
Preparation: Info
gathering, content creation
Heavy PR: Press release
on major publications
Ongoing user engagement
Review milestones. Use
stats for PR
Set up Social Media
functions. Build email list
Make connections with
influencers
Mini campaigns – relevant
to latest news
Ongoing user
engagement.
Promote social media
contest
Ongoing blogger approach
Suggest &
Vote/Leaderboard function
Launch
“Be careful not to confuse
building a community with talking
to an engaged audience. Get
them talking to each other.”
- Justin Isaf, Community Manager, The Hufifngton Post
GOAL CAMPAIGN STRATEGY TIMELINE COMMUNITY
Community Culture
Engaged
Inspirational Messages
Clean & Simple Design
Relevant
Celebrate Milestones
Connected
Accessible Anytime
Real Time
Contribution is Rewarded
Share
OTHER THINGS
…
OTHERS
Content Ideas (Blog + Newsletter)
• Guest writer/blogger
• Submissions for lesson learned – endorsement/testimonials
from users
• Featured author/reader
• Monthly new releases
• Weekly inspirations (quotes)
• Fun daily topics: Throwback Thursday, Humpday
• Staff Picks
• Blinkist story in a video (ex: www.onedollarshave.com)
• Buzzfeed Style: List of things for specific topic
*Relevant & real time content
OTHERS
Other Social Media Tools
• Spotify playlist
• Vine video
• Instagram: with daily inspiration
• Google + Hangout: Q&A with authors/founders
• Reddit AMA
OTHERS
ACTION PLAN
Pre-Launch
• Analyze reviews/testimonials from current users – use this for press materials
• Invite key influencers/bloggers to participate and provide feedback
• Have exclusive publication for first press of the product – tech crunch, mashable, fast
company?
• Work with lifestyle online publications
• Set up metrics dashboard for social media
• Set up Facebook ads/sponsored tweets
• Initiate contact with celebrity endorsers
• Get people to sign up to newsletter
• Blog content - concise list of things they can learn
• Guerilla marketing on Facebook groups
• Add article on how to read more on ehow.com and wikihow.com
• Post on digg + reddit
OTHERS
ACTION PLAN
Post-Launch
• Ongoing social media campaign
• Evaluate referrals – we want natural organic and word of
mouth growth to spur initial trial
• Engage in conversations with users via social media
• If we have significant statistics in term of summaries read in
weeks, hours saved reading, we should release a press
release to the media
• Promote 1 million reader challenge
• Ongoing contact with press – give updates on milestones
OTHERS
SOCIAL MEDIA
MONITORING/ANALYTICS/MANAGEMENT
TOOLS
• Facebook
– page lever, edge rank checker, facebook insights
• SocialMention
• IceRocket
• TweetDeck
• Hootsuite
• http://socialmediatoday.com/node/1458746
OTHERS
BLOGS & PUBLICATIONS
Lifestyle
• www.buzzfeed.com
• www.thrillist.com
• www.primer.com
• www.gq.com
• www.dailybeast.com
• www.purewow.com
• www.dailycandy.com
• www.geekchickdaily.com
Tech
• www.techcrunch.com
• www.wired.com
• www.mashable.com
• www.theverge.com
• www.allthingsd.com
• www.psfk.com
• www.laughingsquid.com
• www.venturebeat.com
• www.okdork.com
• www.gigaom.com
• www.digg.com
Professionals/Business
• www.wsj.com
• www.slate.com
• www.salon.com
• www.entrepreneur.com
• www.fastcompany.com
• www.forbes.com
• www.washingtonpost.com
• www.huffingtonpost.com
• www.atlantic.com
• www.chicagotribune.com
• www.yopos.com
• www.entrepreneur27.com
• www.reemer.com
• www.devinreams.com
• www.inc.com
Others
• www.good.com
• www.medium.com
• www.upworthy.com
• www.reddit.com
• www.hypebeast.com

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Building Blinkist's Awesome Community

  • 1. BUILDING BLINKIST’S THRIVING + AWESOME COMMUNITY @JESSICAHDRW
  • 2. GOAL + MISSION THE CAMPAIGN STRATEGY TIMELINE THRIVING + AWESOME COMMUNITY
  • 3. GOAL CAMPAIGN STRATEGY TIMELINE COMMUNITY GOAL (by end of 2014) 1,000,000 USERS/READERS/BLINKERS MISSION Revolutionize the way people read - Make people read more in less time
  • 4. GOAL CAMPAIGN STRATEGY TIMELINE COMMUNITY ONE MILLION BLINKERS CHALLENGE #readmore What we want What they (actually) want Measurable. Engaging users. Great press material.
  • 5. “Being competitive is human nature. Therefore, gamification of online communities drives desired member activities; both quality & quantity” - Dan Marotta, Community Strategist, PTC
  • 6. GOAL CAMPAIGN STRATEGY TIMELINE COMMUNITY Social Media Contest Leaderboard Suggest + Vote GAMIF ICATI ON.
  • 7. GOAL CAMPAIGN STRATEGY TIMELINE COMMUNITY Facebook Contest • Like the page • Tab that links to app download • Connect with other social media • Get their email • Refer a friend • Reward with free access
  • 8. GOAL CAMPAIGN STRATEGY TIMELINE COMMUNITY More on Facebook • Help & Tips • Community guidelines • Staff pick/Featured summary • Advertise free access
  • 9. GOAL CAMPAIGN STRATEGY TIMELINE COMMUNITY Twitter Contest • Use hashtag #readmore • Randomly picked monthly winner • Reward with extra free access
  • 10. GOAL CAMPAIGN STRATEGY TIMELINE COMMUNITY Leaderboard (Stats) • Stats on summaries read • Stats on shared to friends (refer-a- friend function) • Unlocking badge/Status Suggest & Vote • Users can discuss and suggest which book to be summarized • Ongoing conversation on social media • We pick a list of books • Users vote on it • Case study: Threadless
  • 11. GOAL CAMPAIGN STRATEGY TIMELINE COMMUNITY TIMELINE Q1 Q2 Q3 Q4 Preparation: Info gathering, content creation Heavy PR: Press release on major publications Ongoing user engagement Review milestones. Use stats for PR Set up Social Media functions. Build email list Make connections with influencers Mini campaigns – relevant to latest news Ongoing user engagement. Promote social media contest Ongoing blogger approach Suggest & Vote/Leaderboard function Launch
  • 12. “Be careful not to confuse building a community with talking to an engaged audience. Get them talking to each other.” - Justin Isaf, Community Manager, The Hufifngton Post
  • 13. GOAL CAMPAIGN STRATEGY TIMELINE COMMUNITY Community Culture Engaged Inspirational Messages Clean & Simple Design Relevant Celebrate Milestones Connected Accessible Anytime Real Time Contribution is Rewarded Share
  • 15. OTHERS Content Ideas (Blog + Newsletter) • Guest writer/blogger • Submissions for lesson learned – endorsement/testimonials from users • Featured author/reader • Monthly new releases • Weekly inspirations (quotes) • Fun daily topics: Throwback Thursday, Humpday • Staff Picks • Blinkist story in a video (ex: www.onedollarshave.com) • Buzzfeed Style: List of things for specific topic *Relevant & real time content
  • 16. OTHERS Other Social Media Tools • Spotify playlist • Vine video • Instagram: with daily inspiration • Google + Hangout: Q&A with authors/founders • Reddit AMA
  • 17. OTHERS ACTION PLAN Pre-Launch • Analyze reviews/testimonials from current users – use this for press materials • Invite key influencers/bloggers to participate and provide feedback • Have exclusive publication for first press of the product – tech crunch, mashable, fast company? • Work with lifestyle online publications • Set up metrics dashboard for social media • Set up Facebook ads/sponsored tweets • Initiate contact with celebrity endorsers • Get people to sign up to newsletter • Blog content - concise list of things they can learn • Guerilla marketing on Facebook groups • Add article on how to read more on ehow.com and wikihow.com • Post on digg + reddit
  • 18. OTHERS ACTION PLAN Post-Launch • Ongoing social media campaign • Evaluate referrals – we want natural organic and word of mouth growth to spur initial trial • Engage in conversations with users via social media • If we have significant statistics in term of summaries read in weeks, hours saved reading, we should release a press release to the media • Promote 1 million reader challenge • Ongoing contact with press – give updates on milestones
  • 19. OTHERS SOCIAL MEDIA MONITORING/ANALYTICS/MANAGEMENT TOOLS • Facebook – page lever, edge rank checker, facebook insights • SocialMention • IceRocket • TweetDeck • Hootsuite • http://socialmediatoday.com/node/1458746
  • 20. OTHERS BLOGS & PUBLICATIONS Lifestyle • www.buzzfeed.com • www.thrillist.com • www.primer.com • www.gq.com • www.dailybeast.com • www.purewow.com • www.dailycandy.com • www.geekchickdaily.com Tech • www.techcrunch.com • www.wired.com • www.mashable.com • www.theverge.com • www.allthingsd.com • www.psfk.com • www.laughingsquid.com • www.venturebeat.com • www.okdork.com • www.gigaom.com • www.digg.com Professionals/Business • www.wsj.com • www.slate.com • www.salon.com • www.entrepreneur.com • www.fastcompany.com • www.forbes.com • www.washingtonpost.com • www.huffingtonpost.com • www.atlantic.com • www.chicagotribune.com • www.yopos.com • www.entrepreneur27.com • www.reemer.com • www.devinreams.com • www.inc.com Others • www.good.com • www.medium.com • www.upworthy.com • www.reddit.com • www.hypebeast.com

Notes de l'éditeur

  1. User acquisition, organic growth, word of mouth marketing
  2. A Community that is engaged. They contribute to social media via the campaign. Messages that we deliver are inspirational, clean and simple design. Celebrate milestones. Relevant to latest news. Rewards users for their contribution – incentivize. Real time marketing – be relevant - OreoUse of humor– One Dollar ShaveUse of pun/meme - SeamlessUse of inspirational quotes - Strikingly