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Business Origami<br />
Paper Prototyping for Systems Design<br />
Business Origami Session<br />
Courtesy  Prof. Kenta Ota, Chiba University Design Department & Design Division, Hitachi Ltd.<br />
People<br />
Locations<br />
With more people<br />
With interaction and value exchange<br />
Sometimes there’s other people<br />
And other locations<br />
Interaction & value exchange can happen between locations <br />
Which requires a particular channel. An interaction using a particular channel is a touchpoint.<br />
Sometimes interactions are with a system, instead of a person<br />
And we don’t have to have all the details<br />
Sometimes we want to show backstage<br />
So we understand what happens behind the scenes to make anexperience work.<br />
Thanks!<br />Want to use business origami in your organization?<br />Get in touch with Jess McMullin at theCentre for Citi...
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Business Origami - paper prototyping for systems and service design

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Business origami is a simple yet powerful method for creating quick system prototypes for envisioning new services and experiences.

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Business Origami - paper prototyping for systems and service design

  1. 1. Business Origami<br />
  2. 2. Paper Prototyping for Systems Design<br />
  3. 3. Business Origami Session<br />
  4. 4. Courtesy Prof. Kenta Ota, Chiba University Design Department & Design Division, Hitachi Ltd.<br />
  5. 5. People<br />
  6. 6. Locations<br />
  7. 7. With more people<br />
  8. 8. With interaction and value exchange<br />
  9. 9. Sometimes there’s other people<br />
  10. 10. And other locations<br />
  11. 11. Interaction & value exchange can happen between locations <br />
  12. 12. Which requires a particular channel. An interaction using a particular channel is a touchpoint.<br />
  13. 13. Sometimes interactions are with a system, instead of a person<br />
  14. 14. And we don’t have to have all the details<br />
  15. 15. Sometimes we want to show backstage<br />
  16. 16. So we understand what happens behind the scenes to make anexperience work.<br />
  17. 17. Thanks!<br />Want to use business origami in your organization?<br />Get in touch with Jess McMullin at theCentre for Citizen Experiencejess (at) ctzn.ca<br />

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