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Project  Touchstones IA Summit 2007 presented by Jess McMullin nForm User Experience | www.nForm.ca March 26, 2007
A bit about me
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… .So I’m here to talk about   deliverables?
Game Board
I’m here to talk about a  problem …
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I’m here to talk about an  opportunity
Becoming a Peer
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User Centered  Design
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Value Centered  Design
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Business Centered  Design
Business Centered Design: 1.  Using design methods and tools to understand business needs and context. 2.  Beyond your run-of-the-mill business discovery 3.  One half of value-centered design 4.  Beginning of becoming a business peer
2  Ways to think about Deliverables
Deliverables   That   Define  Solutions Ε’
Review & Approve
Review & Approve
Power Imbalance
Exercise ,[object Object],[object Object],[object Object]
Deliverables   That Define  Problems 
Boundary Objects
[object Object]
Deliverables   That Define   Problems Together 
Becoming a Peer
In Practice
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Design the Box ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Backcasting Start  here What  has to  happen? What  has to  happen  before that? Assumptions Assumptions What  has to  happen  before that? Assumptions Assumptions What  has to  happen  before that? How are things right  now?
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Alignment Model
How to align user needs, business drivers, and online offerings.
6  principles
1.  Codesign
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2.  Simple
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3.  Concrete
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4.  Flexible
How Can People Interpret It?
5.  Evidence Based
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6.  Surfaces Agendas
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6 principles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Touchstone Activities
Approach
Get people working together
Peel Back the Layers
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Partner, Pilot, Publicize
Approach ,[object Object],[object Object],[object Object]
In Closing
Thank You! jess DOT mcmullin AT nform.ca 1.800.670.7025 www.nForm.ca

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