Over time Health Care Delivery Organizations (HDOs) have become larger and more complex with multiple services spread across numerous floors and buildings, meaning patients, staff and equipment are in a constant state of movement. Without effective means to guide people and locate critical resources, patients are left feeling anxious, confused and irritated. Meanwhile, the HDOs ability to deliver critical care is hindered.
To improve patient experience and deal with these challenges, HDOs need a more accurate understanding of what is happening around a patient and what is likely to happen in the near future. Patient situational awareness, something commonly associated with the military and aviation industry, gives HDOs constant insight into the patient’s location and condition; moving them a step closer to real-time health care.
At the heart of patient situational awareness lies Enterprise Wayfinding Platform (EWP), already employed to sense, collect, analyze and use event information to guide patients from home through the continuum of care. Integrating EWP with patient management systems, introducing Patient Positive Identification (PPID), and Wireless Health Care Asset Management (WHAM) would give HDOs a more holistic, real-time picture of their operations, and in so doing tackle some of the biggest challenges facing “the hospital of the future”.
© Jibestream 2015