7. Workshop
• Introduction
• Over all value stream charter
• Kaizen Charter
• Q&A
• Suggested Agenda
• Roles & Responsibilities
• Review of Data
• Follow DMAIC
8. Define
Day - 1
• Definitions should be done ahead.
Use workshop to review it.
• What is the problem
• What we want to achieve
• What is in/out of scope
• Process steps
• Visual Map – Spaghetti Diagram
• SIPOC & CTQs
9. Measure
Day 1-2
• Measurements should be done
ahead. Use workshop to
review it.
• Current Value Stream Map
• Activity Process Map
• Defect / Error Rates / Types
• Type of variations
• Process capability
10. Analyze
Day 2 – 3
• If possible, some analysis
should be done ahead.
• Why-Why
• Vital Few
• Work-Flow / Visual indicators
• NVA
• Future Value Stream Map
12. Control
Day 3 – 5
• Measures / Criteria
• Audits / Monitoring Plan
• Response plan
• Visual Impact / Control Charts
• Lessons & Communication
13. Final Recommendation
• Issues which are being
addressed
• Proposed solutions
• Business / Process benefits
• Resource requirement
• Assigning responsibility
• Follow-up Plan