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Module 6

8 May 2012
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Module 6

  1. A Case in Point
  2. Organizing Defined the process of grouping together men and establishing relationship among them, defining the authority and responsibility of personnel by using the company’s other basic sources to attain predetermined goals and objectives involves determining, grouping and arranging the various activities in the organization
  3. Four Distinct Activities 1. It determines what work activities to be done to accomplish organizational objectives. 2. It classifies the type of work needed and groups the work into manageable work units. 3. It assigns the work to individuals and delegates the appropriate authority. 4. It designs a hierarchy of decision- making.
  4. Importance of Organizing Function 1. It provides a clarified work environment 2. It creates a coordinated environment 3. Everyone knows where to get orders 4. A formal decision-making structure is established
  5. Basic Organizational Concepts 1. Division of Labor 2.Unity of Command 3.Chain of Command 4.Span of Control 5.Centralization and Decentralization 6.Departmentalization
  6. Division of Labor also known as “work specialization”  the degree to which organizational tasks are subdivided into separate jobs  employees within each department perform only the tasks relevant to their specialized function
  7. Unity of Command a subordinate should have only one superior to whom he/she is directly responsible All persons in the organization should know to whom they report as well as the successive management levels all the way to the top
  8. Chain of Command  is an unbroken line authority that links all persons in an organization and shows reports to whom
  9. Span of Control  also known as “span management”  refers to the number of employees reporting to a supervisor  Generally, when supervisors are closely involved with subordinates, the span should be small; when supervisors need little involvement with subordinates, it can be large
  10. Span of Control The average span of control used in an organization determines whether the structure is tall or flat 1. tall structure  has an overall narrow span and more hierarchical levels 4. flat structure  Has a wide span, is horizontally dispersed, and has fewer hierarchical levels
  11. Example of a Tall Structure of an International Metal Company
  12. Example of a Flat Structure President
  13. Centralization and Decentralization Centralization  decision authority is located near the top of the organization Decentralization  decision authority is pushed down to lower organization levels
  14. Departmentalization  the basis on which individuals are grouped into departments and departments into the total organization
  15. The Organizing Process the process of identifying activities needed to accomplish a goal, subdividing and grouping these activities into meaningful units and assigning authority and responsibility to people for their accomplishment
  16. Structure the result of the organizing process it refers to the arrangement or relationships of positions within an organization
  17. Purposes of a Structure 1. It defines the relationships between task and authority for individuals and departments; 2. It defines formal reporting relationships, the number of levels in the hierarchy of the organization and the span of control; 3. It defines the grouping of individuals into departments and departments into organizations; 4. It defines the system to effect coordination of effort in both vertical (authority) and horizontal (tasks) directions.
  18. When structuring an organization, the manager must consider the following: Division of labor Delegation of authority Departmentalization Span of control Coordination
  19. Organization Defined a social arrangement to distribute tasks for a collective goal
  20. Five Elements of an Organization 1. Operating Core 2.Strategic Apex 3.The Middle Line 4.The Technostructure 5.The Support Staff
  21. Types of Organization
  22. A. Formal Organization is the “structure that details lines of responsibility, authority and position” it is the planned structure and it represents the deliberate attempt to establish patterned relationships among components that will meet the objectives effectively
  23. a diagram of the organization’s official position and formal lines of authority Example provides written descriptions of authority relationships, details the functions of major organizational units, and describes job procedures describes the personnel activities and company policies
  24. Example of an Organization Chart
  25. B. Informal Organization is based on the needs, sentiments and interests of the people composing it. It is vulnerable to expediency, manipulation and opportunism its low visibility makes it difficult for management to detect perversions and considerable harm can be done to the company
  26. Organizational Structure Defined  the framework in which the organization defines how tasks are divided, resources are deployed, and departments are coordinated the arrangement and interrelationships of the component parts and positions of a company it indicates the organization’s hierarchy
  27. Types of Organizational Structure
  28. 1 . Line Organizational Structu the simplest type of structure which refers to a direct straight line responsibility and control from top to middle to the lower level of management  it is present in all types of organization
  29. Advantages: 1. Directness 2. Fixed responsibility 3. Simplicity 4.Flexibility 5. Discipline 6.Development of an all-around executive 7. Expeditious decision-making
  30. Disadvantages: 1. It becomes too difficult for secure executives, supervisors and workers who have an all- around knowledge and with the ability required. 2. Specialization is not taken advantage of. 3. Executives are apt to be overloaded with duties and responsibilities. 4. Too much reliance is placed on the chief and other executives. 5. Spirit of teamwork is lacking. 6. Not suitable for big organizations.
  31. 2. Line and Staff Organizational is similar to that of the line organizational structure, only that in line and staff organizational structure, the manager is assisted by specialists or experts  the nature of staff relationship is advisory
  32. Staff Officers persons trained to provide specialized services to the line managers or operating officials Examples: Administrative Assistant  Legal Assistant  Financial Consultant
  33. Advantages: 1. Combination of the line and staff 2. Working relationships between the staff and the line are well defined to avoid friction among various units 3. Ability of line officials when the staff officers constantly, feed them with specialized assistance
  34. Disadvantages: 1. Staff men are liable to overstep the bounds of their authority and impose their advice or plans 2. Line officers will depend on the staff men to do all the thinking about the problems in respective departments
  35. 3. Functional Organizational St  uses the pure services of experts or specialists the most logical and most basic form of departmentalization very effective in smaller firms especially “single-business firms” where key activities revolve around well-defined skills and areas of specialization
  36. Advantages: 1. The grouping of employees who perform a common task permit economies of scale and efficient resource use. 2. Since the chain of command converges at the top of the organization, decision-making is centralized, providing a unified direction from the top 3. Communication and coordination among employees within each department are excellent 4. The structure promotes high-quality technical problem-solving 5. The organization is provided with in-depth skill specialization and development 6. Employees are provided with career progress within functional departments
  37. Disadvantages: 1. Communication and coordination between departments are poor 2. Decision involving one department pile up at top management level and are often delayed 3. Work specialization and division of labor, which is stressed in a functional organization, produce routine, non motivating employee tasks 4. It is difficult to identify which section or group is responsible for certain problems 5. There is limited view of organizational goals by employees 6. There is limited general management training for employees
  38. 4. Product or Market Organizationa a structure which is appropriate for big organizations with many product lines in several related industries its main feature is operating by division
  39. Advantages: 1. The organization is flexible and responsive to change 2. The organization provides a high concern for customer’s needs 3. The organization provides excellent coordination across functional departments 4. There is easy pinpointing of responsibility for product problems 5. There is emphasis on overall product and division goals 6. The opportunity for the development of general management skills is provided
  40. Disadvantages: 1. There is high possibility of duplication of resources across divisions 2. There is less technical depths and specialization in divisions 3. There is poor coordination across divisions 4. There is less top management control 5. There is competition for corporate
  41. 5. Committee Type of Organizationa also called “plural type” or “multiple management.” formed for specific purposes
  42. Advantages: 1. Fosters cooperation 2. Provides balance viewpoint Disadvantages: 1. Divided responsibility 2. Time-consuming 3. No clear-cut decisions
  43. 6. Matrix Organizational Structure a structure with two or more channels of command, two lines of budgetary authority, and two sources of performance and reward  was designed to keep employees at the central pool and to allocate them to various projects in the firm according to the length of time they were needed
  44. PM s Engineer Purchasing Contract Specialist Negotiator Purchasing Contract PM X Engineer Specialist Negotiator Purchasing Contract PM Y Engineer Specialist Negotiator Purchasing Contract PM Z Engineer Specialist Negotiator
  45. Advantages: 1. There is more efficient use of resources than the divisional structure 2. There is flexibility and adaptability to changing environment 3. The development of both general and functional management skills are present 4. There is interdisciplinary cooperation and any expertise is available to all divisions 5. There are enlarged tasks for employees which motivates them better
  46. Disadvantages: 1. There is frustration and confusion from dual chain of command 2. There is high conflict between divisional and functional interests 3. There are many meetings and more discussions than action 4. There is a need for human relations training for key employees and managers 5. There is a tendency for power dominance by one side of the matrix
  47. Organization Chart Defined  the visual representation of an organization’s structure  it shows the relationship among positions as to authority, responsibility and accountability and the people who occupy them (Inigo)  a diagrammatical form that shows important aspects of an organization including the major functions and their respective relationships, the channels of supervision, and the relative authority of each employee who is in charge of each function
  48. Dimensions of an Organizational Chart 1. Vertical Dimension establishes the chain of command or who reports to whom 2. Horizontal Dimension establishes the division of labor
  49. Vertical Dimension Horizontal Dimension
  50. Types of an Organizational Chart
  51. shows the entire organizational structure. It is a master plan of the principal departments, with lines of authority and responsibility and the mutual relationships of all departments Example shows at a glance the functions and activities of each department/ positions Example shows the departments in the same relative manner as the functional chart instead of listing the functions, the names of the persons are indicated Example
  52. Example of a Master Chart
  53. Example of a Functional chart
  54. Example of a Personnel Chart
  55. How to Draw Organizational Charts 1. Gather the necessary information on the following: a. existing positions and/or departments b. objectives, functions and activities of positions and/or departments c. different top and middle managerial positions d. lines of authority and responsibility from top to middle management e. functional relationships between line and staff positions/departments f. positions and job titles g. physical location of each position/department
  56. How to Draw Organizational Charts 2. Know the proper arrangements of the different departments, divisions, or sections with respect to line authority and their relationships. 2. Draw a temporary chart and check it for accuracy with the managers of the various departments and sections. 3. The chart as drawn should be shown to top management for approval and implementation.
  57. Rules in Drawing on Organization Chart 1. Boxes or rectangular representing various positions/jobs in the organization should be grouped according to their levels in the organization 2. The boxes indicating the organizational functions in the same level should be of the same sizes 3. Solid/block lines should connect boxes or rectangles to designate managerial controls or lines of authority. Dotted/broken lines should indicate service in staff relationships
  58. Rules in Drawing on Organization Chart 1. When an assistant to the head of an organizational position acts in the capacity of a staff or technical assistant without exercising managerial authority over the line position, it should be drawn to the side of line position, either to the left or to the right 2. Staff or service functions are places under the office or unit served, usually to the right by dotted lines. They should be of the same size rectangles
  59. CBEA Organization Chart VP VP PLANNING VP VP ADMINISTRATION RESEARCH & DEVELOPMENT & ACADEMIC AFFAIRS & BUSINESS PLANNING & EXTERNAL LINKAGES EXTENSION DEV’T COMMITTEE COLLEGE DISCIPLINARY DIRECTOR FOR DIRECTOR FOR BOARD RESEARCH EXTENSION RESEARCH COMMITTEE UNIT SCHOLARSHIP CAS COMMITTEE COLLEGE RESEARCH EXTENSION RECRUITMENT & PROMOTION SECRETARY BOARD BUSINESS ACCOUNTANCY ECONOMICS ADMINISTRATION DEPARTMENT DEPARTMENT DEPARTMENT CHAIRMAN CHAIRMAN CHAIRMAN FACULTY FACULTY FACULTY GUIDANCE ALUMNI STUDENT ATHLETIC CULTURAL SCHOLARSHIP COORDINAT COORDINAT AFFAIRS COORDINATO COORDINAT COORDINATOR OR OR COORDINATOR R OR ADMINISTRATIVE SUPPORT
  60. Coca-Cola Company Charles CCE - H. Lynn CCE - Joseph CCE - John CCE - Lischer Oliver Burke Downs VP, Controller, and VP, Tax VP, Retail SVP, Public Principal Accounting Industry Affairs and Officer Communications
  61. Picture 1
  62. Picture 1
  63. Picture 1
  64. BDO Organization Chart
  65. Delegation Defined  is the process managers use to transfer authority and responsibility to positions below them in the hierarchy  is the process of assigning various degree of decision- making authority to subordinates
  66. Elements of Delegation
  67. Responsibility  refers to the duty to perform the task or activity an employee has been assigned  the work assigned to a position  can be delegated
  68. Authority  the sum of the powers and rights entrusted to make possible the performance of the work delegated the right inherent in a managerial position to give orders and expect the orders to be obeyed  can be delegated Example: The right to hire and fire people
  69. Authority Types of Authority: c.Authority of knowledge results from men’s knowledge b. Authority of position  those arising from one’s proximity to those line authority c. Legal Authority  an authority conferred by law
  70. Authority Concepts of Authority 3.Traditional concept  according to Henri Fayol, authority is the right to command and the power to make oneself obeyed Authority is the right to give orders and exact obedience 7.Behavioral concept  authority is conferred by the subordinates on a superior. Once the delegated function is accepted by the subordinate, he gets the authority
  71. Responsibility and Authority The ideal model; people with authority will not abuse their position, since they have commensurate responsibility in the exercise of their authority Performing the job is possible but could be difficult since the person will not be able to command others to do the tasks assigned to them When managers have authority exceeding responsibility, they may become dictators which may lead to worthless outcomes
  72. Accountability  it means people with authority and responsibility are subject to reporting and justifying task outcomes to those above them in the chain of command  the answerability of the obligation to perform the delegated responsibility and to exercise the authority for the proper performance of the work
  73. Several Degrees of Delegation:  Take action- no further contact with me is needed  Look into the problem- let me know what you intend to do, do it unless I say not to  Take action- let me know what you did  Look into the problem- let me know what you intend to do, delay action until I give my approval  Look into the problem- let me know alternative actions available with pros and cons and recommend one for my approval Look into the problem- give me all the facts, I
  74. Approaches That Can Help Each Manager Delegate More Effectively  Delegate the whole task  Select the right person  Ensure that authority equals responsibility  Give thorough instruction  Maintain feedback  Evaluate and reward performance
  75. Mac Vincent Javier Danielle Quidilla Charmaine Zeny Rasos PRESENTED BY:
  76. THE STAFFING PROCEDURE HR PLANNING THE PLANNED OUTPUT OF ANY ORGANIZATION WILL REQUIRE A SYSTEMATIC DEPLOYMENT OF HUMAN RESOURCES AT VARIOUS LEVELS. TO BE ABLE TO DO THIS, THE MANAGER WILL HAVE TO INVOLVE HIMSELF WITH HUMAN RESOURCES PLANNING. HUMAN RESOURCE PLANNING MAY INVOLVE THREES ACTIVITIES; FORECASTING – WHICH IS AN ASSESSMENT OF FUTURE HUMAN RESOURCE NEEDS IN RELATION TO THE CURRENT CAPABILITIES OF THE ORGANIZATION. PROGRAMMING – WHICH MEANS TRANSLATING THE FORECASTED HUMAN RESOURCE NEEDS TO PERSONNEL OBJECTIVES AND GOALS. EVALUATION AND CONTROL – WHICH REFERS TO MONITORING HUMAN RESOURCE ACTION PLANS AND EVALUATING THEIR SUCCESS.
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