ASSESSING HRM EFFECTIVENESS AND PERFORMANCE ENHANCEMENT MEASURES IN THE BANKI...
John Jacobs Presentation
1. THE AD CLUB FINANCE EVENT 2.06.2012
Re-Establishing Trust in Times of Financial Uncertainty
JOHN L. JACOBS
CHIEF MARKETING OFFICER AND EXECUTIVE VICE PRESIDENT
2. THE AD CLUB FINANCE EVENT 2.06.2012
RE-ESTABLISHING TRUST
in Times of Financial Uncertainty
3. THE AD CLUB FINANCE EVENT 2.06.2012
REBUILDING TRUST & CREDIBILITY
is the Result of Action and Deed, NOT Words
4. THE AD CLUB FINANCE EVENT 2.06.2012
SAY IT…
DO IT…
REPEAT…
REPEAT…
REPEAT…
5. THE AD CLUB FINANCE EVENT 2.06.2012
THE GOLDEN RULE
OF COMMUNICATION
“Communicate onto
others as they wish to be
communicated to”
6. THE AD CLUB FINANCE EVENT 2.06.2012
OVER
COMMUNICATE
7. THE AD CLUB FINANCE EVENT 2.06.2012
ENVIRONMENT
INTERMEDIATE
INTIMATE
CUSTOMER
8. THE AD CLUB FINANCE EVENT 2.06.2012
MARKET VOLATILITY
9. THE AD CLUB FINANCE EVENT 2.06.2012
GLOBAL ECONOMY