1.
m-Commerce at its Best
All Access, All for You.

2.
Registration
• Technopreneur/TechnoUser Using Registration
Card thru SMS
• Technopreneur/TechnoUser Using Registration
Card via Web
• TechnoUser Registration thru iREG
• TechnoUser Registration thru RAP

3.
How To Register
Technopreneur/TechnoUser Using Registration Card thru SMS
Step 1
• LX REG <LXID#> <SAC> <Birth Date> <Telco> <Full Name>
Ex. LX REG 5401234567 1601234567 12-01-1970 GLOBE Juan dela Cruz
Step 2
• LX CHGADDR <LXID#> <PIK#> <Complete Address>
Ex. LX CHGADDR 5401234567 123456 1906 Galleria Corp Center Ortigas

4.
How To Register cont’d.
Technopreneur/TechnoUser Using Registration Card via
Web
• Log on to www.loadxtreme.ph
• Click on the No Account? click here
• Fill out the information box
• Click “Submit”
• “Successfully Created Your Account” then copy your PIK

5.
Technopreneur/TechnoUser Using Registration Card via Web

6.
Technopreneur/TechnoUser Using Registration Card via Web cont’d.

7.
Technopreneur/TechnoUser Using Registration Card via Web cont’d.

8.
Technopreneur/TechnoUser Using Registration Card via Web cont’d.

9.
How to Register cont’d.
TechnoUser Registration thru iREG
• For Technopreneur with 54 series ID number
• Thru SMS ONLY
LX iREG Technopreneur ID#/PIK#/TechnoUser Cellphone#/Telco/Full
Name/Birth Date/Address
Ex. LX iREG 5401237456/123456/09153135252/SMART/Juan dela Cruz/12-15-
1970/1906 Galleria Corp. Center Ortigas

10.
How To Register cont’d.
TechnoUser Registration thru RAP
• For TechnoUser Only
• Thru SMS ONLY
LX RAP TechnoUser ID#/PIK#/TechnoUser Cellphone #/Telco/Full
Name/Birth Date/Address
Ex. LX RAP 6123456789/123456/09151234567/GLOBE/Juan dela Cruz/12-25-1970/1906
Galleria Corp. Center Ortigas

11.
How to Access LoadXtreme

12.
How LoadXtreme Works
• Using Your Mobile Phone
To: 09215500078
LX: Customer
09285558888
successfully loaded
with S30X. Trans.
Ref. No. 123456.
Bal.: 580.00
LX LOAD
5812345678
112233
S30X
09285558888
1 New Message from
LoadXtreme
 Account ID is Valid
 PIK is Valid
 LoadWallet Balance is
sufficient
LOADED!
From: LoadXtreme
Your ID Number
and PIK
Send to Your
Assigned Gateway
Customer Mobile
Phone Number
Product Code

13.
How LoadXtreme Works
• Online Loading (www.loadxtreme.ph)
5812345678 ●●●●●●
ID Number
Your PIK (Personal
Identification Key
09285558888

14.
Outstanding Features
• Real time web reports
• Cellphone ACL
• Host IP ACL
• List TechnoUsers
• GRO Earnings
• etc...

15.
Basic SMS Commands
To Change PIK
• LX CHGPIK <LXID#> <PIK#> <New PIK#>
LX CHGPIK 5401234567 123456 456789
• Go to www.loadxtreme.ph
To Change Cellphone
• LX NEWCEL <LXID#> <PIK#> <New CP#>
LX NEWCEL 5401234567 123456 09201234567

16.
Basic SMS Commands cont’d.
To Check Balance
• LX BAL <LXID#> <PIK#>
LX BAL 5401234567 123456
To Change Address
• LX CHGADDR <LXID#> <PIK#> <Complete Address>
Ex. LX CHGADDR 5401234567 123456 Unit 1906 Galleria Corp. Center
Ortigas

17.
Basic SMS Commands cont’d.
To Transfer Loadwallet
• LX TRANSFER <TECHNOPRENEUR ID> <PIK#> <LXLOAD> <Amount>
<TechnoUser ID#> <Technouser Cellphone #>
Ex: LX TRANSFER 5431234567 123456 LXLOAD 500 6234567890 0915789100

18.
Basic SMS Commands cont’d.
To Sell Load
• LX LOAD <LXID#> <PIK#> <Product Code> <Customer Cellphone#
Ex: LX LOAD 5431234567 123456 G50x 0915678900
• LX OTA LXID#/PIK#/TELCO/Amount/Customer Cellphone #
Ex: LX OTA 5431234567/123456/GLOBE/40/0915678900

19.
Gateway
• Globe
0917-5522615, 09175522616
• Smart
09285220815, 09285220772
• Sun
09228587514

20.
How to Replenish LoadWallet
• Bank Deposits (Same-day crediting)
– No Inter-branch Deposit Charge nationwide
except for Metrobank.

21.
How to Replenish LoadWallet
• Reload LoadXtreme via SMS Auto-Debit (Same-Day)
– Enroll your CA/SA
– Send SMS Request
– Your enrolled account
will be debited automatically
• LX BDODEBIT LX ID#/PIK#/Amount to debit
Ex. LX BDODEBIT/5401234567/123456/4000

22.
How to Replenish LoadWallet
• Bills Payment – Same-Banking-Day Credit
– ATM, OTC, Auto-Debit and Internet
•

23.
Smart Money and G-Cash
• Same-Day crediting
• 1% Pass-on Service Fee

24.
Basic SMS Commands
• Reload Command
LX RELOAD LXID#/PIK# /Amount Deposited/Bank/Branch/Account#/
Date/Time
9am to 12nn----2-4pm
12:01 to 7pm---8-10pm
7:01 onwards---11am onwards the next day

25.
Loadwallet Replenishment
Delays
• Lack of LX RELOAD notification command
• Multiple individual claims
• Incomplete or erroneous information
• Insufficient amount

26.
LoadXtreme® System Behavior
• 3-error trapping rule
• Telco warning notification
– LX: Warning. No confirmation from TELCO for G50X to
09152504888 on 09/17/2008 10:15:05. Pls verify receipt
of load w/ customer. LOAD restored:74.40
• 30-minutes stale request feature
– LX: LOAD command for 09222649222 sent on 09/16/2008
18:18:18 ignored as it was rcvd on 09/16/2008 18:48:34
due to telco congestion. Your Balance is 525.75

27.
LoadXtreme System Behavior cont’d.
• Circumventing 5-min. Trap
-Useful for legitimate multiple requests
LX LOAD <LXID> <PIK> <Product Code> <Customer Cellphone #>
<Prefix>
Ex. LX LOAD 5401234567 123456 G50x 09156789101 A

28.
Common Problems
• Loading delays.
– Telco congestion.
– Telco OTA system unavailability or under maintenance.
• Customer ‘non-receipt’ of otherwise successful loading
– Check customer number
– Have customers check their message Inbox
– Have customer check their balance
– Have customers restart their cellphones
– Check the product code used ( G100, G100x, SBRO100)

29.
Common Problems cont’d.
• Invalid product code and invalid cellphone reply
- S3Ox, SBR0100, O91675858OO
• No reply from system
- LXLOAD
- LX LAOD
- LX RELAOD

30.
How to Reach Customer Service
• Textcare -09212122191,09236036631,09278538041
Format: UID# <space> <Message>
• Ticket Support System
• Landline- (02) 311-3000

31.
Ticket Support System

32.
Ticket Support System cont’d.