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Strategic Marketing
      for the
 21st Century Filipino



   (Survive and Thrive
the Disasters of Change)



 Prof. Remigio Joseph De Ungria Jr.
 Ateneo Graduate School of Business
Professor’s Note
     The original version of this “Strategic Marketing”
presentation was shared with attendees of the 71st
National Convention of the Phil. Institute of Chemical
Engineers (PIChE) held at the DAP Conference
Center, Tagaytay on Feb. 18, 2010.
     This revised version is useful for the 21st Century
Filipino professional desiring to survive and thrive a
definitely uncertain future.

                        Prof. Bong De Ungria



                                        2
What will OUR story tell?


A.   Past disasters
B.   Major changes for last 24 years
C.   4 Fearless Predictions
D.   4 Strategic Recommendations to
     Survive and Thrive
Everyday news report everyday
  disasters
Earthquake
                  Bad things that
Tsunami           happen to us
Floods
Violent Crimes    Bad= something
Climate Change    we don’t want




                        4
4 Characteristics of a disaster:

1. Worse off after it happens

2. Often unexpected

3. Life changes as we know it

4. Affects us & our loved ones
4 Characteristics of a disaster:

1. Worse off after it happens

2. Often unexpected

3. Life changes as we know it

4. Affects us & our loved ones
               2012: The Movie
            The actual disaster was
            Greater, wider, faster
             than the prediction.
        But more survived than expected
How did Typhoons Ondoy and
   Pepeng affect you?
Me- 2 feet of water- P15,000 damage

A relative and 2 officemates- lost 200k
  to 2 M worth of property
  accumulated over many years;
  flooding of 2 days to 2 months
How did Typhoons Ondoy and
   Pepeng affect you?
P 212 Billion to repair
  and rehabilitate

- Dr. Yumul, PAG-ASA
Personal lessons from Ondoy

Just because it did not happen in the last 25
  years, does not mean it won’t.

Disasters happen when we least expect it &
  at worst possible time.

Past performance does not guarantee future
  results (typical financial planning advise)




                                   9
Remember Mt. Pinatubo?

An inactive volcano for hundreds of
 years

After its eruption
  1.   Ash clouds that caused global COOLING
  2.   Drove out the US bases
  3.   Instantly wiped out villages
  4.   Continued destruction years after
“Disasters” also happen in
     business..
1.   Lay-offs          Why disasters?
2.   Downsizing
3.   Rightsizing
                       Lost jobs
4.   Outsourcing
5.   Sub-contracting
                       Lost income
6.   Regionalization   Affected workers
7.   Globalization     and their families
8.   Recession
9.   Deregulation


                                 11
“Disasters” also happen in
     business..
1.   Lay-offs              Why disasters?
2.   Downsizing
3.   Rightsizing
                           Lost jobs
4.   Outsourcing      What’s the
                       Differenceincome
                           Lost
5.   Sub-contracting    Between
6.                         Affected workers
     Regionalization A RECESSION
                          And their families
                           and
7.   Globalization
                    A DEPRESSION?
8.   Recession
9.   Deregulation


                                   12
“Disasters” also happen in
     business..
1.   Lay-offs             Why disasters?
                        RECESSION
2.   Downsizing           Is when
3.   Rightsizing       Your neighbor
                           Lost jobs
                       Loses his Job.
4.   Outsourcing
5.   Sub-contracting
                          Lost income
                       DEPRESSION?
6.   Regionalization        Affected
                           Is when workers
                       I lose my Job.
7.   Globalization        and their families
8.   Recession
9.   Deregulation


                                        13
My strategic marketing perspective:
16 of Ateneo’s 150 years
Since 1994, Active Engagement in…
Industry by day, Academe at night
What I saw happen to Filipino
     companies 1994 to 2011
1.   Shutdown/ sub-contracted
2.   Shutdown/ imported
3.   Downsized/ competed globally
4.   Sold to multinationals/ rightsized
5.   Shutdown/ regionalized
6.   New companies opened and thrived
Compare Top 10 corporations
     revenues/ profits in 10 years
               1996                                         2006
1.NPC             75B/ 6B                    1.San Miguel   250B/ 10B
2.Meralco          58B/ 5B                   2.Petron       213B/ 6B
3.Petron          55B/ 4B                    3.Meralco      190B/ 13B
4.Shell           48B/ 3B                    4.TI            170B/ 5B
5.San Miguel      37B/ 6B                    5.Shell        157B/ 4B
6.Caltex          34B/ 1B                    6.PASAR           81B/ 3B
7.PAL             31B/ -3B                   7.Chevron        77B/ 3B
8.PLDT            29B/ 7B                    8.PLDT            73B/ 24B
9.Nestle          28B/ 2B                    9.SMART           68B/ 22B
10.Texas Ins        25B/ 0B                  10.Nestle          67B/ 6B


 Source: Philippines Top 7000 Corporations
2 Players dropped out of Top 70 &
        replaced by non-top 70
                  1996                                              2006
 1.NPC               75B/ 6B                     1.San Miguel       250B/ 10B
 2.Meralco            58B/ 5B                    2.Petron           213B/ 6B
 3.Petron            55B/ 4B                     3.Meralco          190B/ 13B
 4.Shell             48B/ 3B                     4.TI                170B/ 5B
 5.San Miguel        37B/ 6B                     5.Shell            157B/ 4B
 6.Caltex            34B/ 1B                     6.PASAR              81B/ 3B
 7.PAL               31B/ -3B                    7.Chevron            77B/ 3B
 8.PLDT              29B/ 7B                     8.PLDT                73B/ 24B
 9.Nestle            28B/ 2B                     9.SMART               68B/ 22B
 10.Texas Ins        25B/ 0B                     10.Nestle              67B/ 6B
NPC and PAL dropped out of the Top 70 Corporations in 2006.
SMART and PASAR were not part of the Top 70 Corporations in 1996.

Source: Philippines Top 7000 Corporations
Double digit revenue growth but
single digit profit increase
3 of 8 Top Corporations had >50%
    decline in profit %




Interestingly, Chevron which shutdown its refinery
doubled its profitability and beat Petron & Shell
In profits as % of revenues. (4% vs. 3%)
“Changes” in Top 10 Filipino
      Corporations (1996 vs. 2006)
1. 20% fell off Top 10 & off of Top 70
  –    NPC (#1), PAL (#7)
2. 30% had profits decreased by 50%
  –    SMC, Petron, Shell,
3. 10%: profits decreased despite
   double digit revenue growth
  –    MERALCO
4. Two newcomers came out of
   nowhere to land in Top 10
  –    SMART, PASAR
What I’ve learned from past

1. Change will happen
2. Cant stop change
  –    Earthquake, flood
  –    Globalization, Regionalization, Technology
3. Can prepare for change
4. Must convert threat to opportunity
2 Things 21st Century Pinoys need
   to survive the future…


1. Strategic Marketing Plan (5-20 year)

2. Financial Plan (5 - 30 year)
1st Fearless Predictions for the
     21st Century Filipino Professional
1. Basic concepts remain-

 Perry’s ChE handbook
 (first published, 1934; 8th edition 2007)

 •    My father used a 1959 edition
 •    I used a 1981 ed
 •    My son will use a 2015 ed
1st Fearless Predictions for the
     21st Century Filipino Professional
1. Basic concepts remain-

 Philip Kotler’s Marketing Management textbook

 •    I used a 1993 edition
 •    1999: 10th edition
 •    2008: 13th edition




                                       25
2nd Fearless Predictions for the
      21st Century Filipino professional
2. Global competition will dictate
   where jobs will be

Local production only if strategic
  advantage exists in:
  •    Supply
  •    Operations
  •    Proximitiy to Markets
3rd Fearless Predictions for the
      21st Century Filipino professional
3. Filipinos will remain globally
   competitive. Will be hired:

Less for knowledge
More for skills & ability to think
  beyond what eye can see
  –    Real value creation and contribution
       to business and shareholder value
4th Fearless Predictions for the
   21st Century Filipino professinoal
4. Greater chance of success if you
   have a strategic marketing plan
This
                            Is
                            IT!

Four Recommendations
        for the
  21st Century Filipino
  (To Survive and Thrive
 the Typhoons of Change)
1. Think and act like a brand

YOU
Your expertise
Your professional
    career
12 Principles from Marketing Plan
                                for Life
                                  Robert Michael Fried


1.   Define Business- Who Am I?
2.   Assess Market- Capitalize on Strength
3.   ID PTM- Discovering Real Me
4.   Launch Strategy- Find Niche & Risk
5.   Weather PLC- Innovate Continuously
6.   Balance Mix- Build My Brand
12 Principles for a Marketing Plan
                                 for Life
                                  Robert Michael Fried



7. Expand Reach- Create My Legacy
8. Campaign Ad- Reawaken Creativity
9. Plan Distribution- Share Time & Energy
10.Achieve Sales- Reaching Goals
11.Analyze P & L- Keep Score
12.Seek Opportunities- Make Dreams Real
2. Think and act strategically

Develop vision and mission
 statements

Set annual goals.

Implement 5 to 20 year plans.

Align often.
3. Develop portable, flexible 7
   relevant skills.
Love your company and your product.

But, realize they may not be around 5
 or 10 years from now.

Only the fittest survive
4. Continuously learn.

Windows- has live updates

Me- learned digital marketing
 (internet, mobile, email) in 2010…
 Had to do it; else be left behind
Check out my learning blog…
www.josephdeungria.com
Concluding Notes-1
  Great Changes are happening

The 21st century
has produced great challenges
And unprecedented opportunities
For the world class Filipino.
Concluding Notes-1
Some new companies have emerged
winners by changing the game
Concluding Notes-2
   Competition & Customers are
   more powerful!
Today’s challenges of
  • Globalization
  • Deregulation
  • Technological Advancements


Have exponentially
  – Increased COMPETITION and,
  – Empowered the CONSUMER
Concluding Notes-3
   People have lost jobs…

Many Filipino and Philippine based
 companies
Where local professionals used to
 have lifetime careers have
  –   Closed down
  –   Downsized/ Rightsized
  –   Sub-contracted
  –   Transferred to regional centers
Concluding Notes-4
   New opportunities emerged
On the other hand, new opportunities
Requiring the superior, differentiated
  competencies of a world class Filipino

Have emerged in industries like
  – Food
  – Green Technology
  – Energy, Power
  – Internet
  – Biotechnology
Concluding Notes-5
   Strategic Marketing
Is a MUST

For the success of the brand

With your NAME on it.
What did OUR story tell?


A.   Past disasters
B.   Major changes for last 24 years
C.   4 Fearless Predictions
D.   4 Strategic Recommendations to
     Survive and Thrive
Access this lecture 24/7 @

  http://hypermarketing2.com
Strategic Marketing
      for the
 21st Century Filipino



   (Survive and Thrive
the Disasters of Change)



 Prof. Remigio Joseph De Ungria Jr.
 Ateneo Graduate School of Business

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Strategic Marketing for the 21st century Filipino

  • 1. Strategic Marketing for the 21st Century Filipino (Survive and Thrive the Disasters of Change) Prof. Remigio Joseph De Ungria Jr. Ateneo Graduate School of Business
  • 2. Professor’s Note The original version of this “Strategic Marketing” presentation was shared with attendees of the 71st National Convention of the Phil. Institute of Chemical Engineers (PIChE) held at the DAP Conference Center, Tagaytay on Feb. 18, 2010. This revised version is useful for the 21st Century Filipino professional desiring to survive and thrive a definitely uncertain future. Prof. Bong De Ungria 2
  • 3. What will OUR story tell? A. Past disasters B. Major changes for last 24 years C. 4 Fearless Predictions D. 4 Strategic Recommendations to Survive and Thrive
  • 4. Everyday news report everyday disasters Earthquake Bad things that Tsunami happen to us Floods Violent Crimes Bad= something Climate Change we don’t want 4
  • 5. 4 Characteristics of a disaster: 1. Worse off after it happens 2. Often unexpected 3. Life changes as we know it 4. Affects us & our loved ones
  • 6. 4 Characteristics of a disaster: 1. Worse off after it happens 2. Often unexpected 3. Life changes as we know it 4. Affects us & our loved ones 2012: The Movie The actual disaster was Greater, wider, faster than the prediction. But more survived than expected
  • 7. How did Typhoons Ondoy and Pepeng affect you? Me- 2 feet of water- P15,000 damage A relative and 2 officemates- lost 200k to 2 M worth of property accumulated over many years; flooding of 2 days to 2 months
  • 8. How did Typhoons Ondoy and Pepeng affect you? P 212 Billion to repair and rehabilitate - Dr. Yumul, PAG-ASA
  • 9. Personal lessons from Ondoy Just because it did not happen in the last 25 years, does not mean it won’t. Disasters happen when we least expect it & at worst possible time. Past performance does not guarantee future results (typical financial planning advise) 9
  • 10. Remember Mt. Pinatubo? An inactive volcano for hundreds of years After its eruption 1. Ash clouds that caused global COOLING 2. Drove out the US bases 3. Instantly wiped out villages 4. Continued destruction years after
  • 11. “Disasters” also happen in business.. 1. Lay-offs Why disasters? 2. Downsizing 3. Rightsizing Lost jobs 4. Outsourcing 5. Sub-contracting Lost income 6. Regionalization Affected workers 7. Globalization and their families 8. Recession 9. Deregulation 11
  • 12. “Disasters” also happen in business.. 1. Lay-offs Why disasters? 2. Downsizing 3. Rightsizing Lost jobs 4. Outsourcing What’s the Differenceincome Lost 5. Sub-contracting Between 6. Affected workers Regionalization A RECESSION And their families and 7. Globalization A DEPRESSION? 8. Recession 9. Deregulation 12
  • 13. “Disasters” also happen in business.. 1. Lay-offs Why disasters? RECESSION 2. Downsizing Is when 3. Rightsizing Your neighbor Lost jobs Loses his Job. 4. Outsourcing 5. Sub-contracting Lost income DEPRESSION? 6. Regionalization Affected Is when workers I lose my Job. 7. Globalization and their families 8. Recession 9. Deregulation 13
  • 14. My strategic marketing perspective: 16 of Ateneo’s 150 years
  • 15. Since 1994, Active Engagement in… Industry by day, Academe at night
  • 16. What I saw happen to Filipino companies 1994 to 2011 1. Shutdown/ sub-contracted 2. Shutdown/ imported 3. Downsized/ competed globally 4. Sold to multinationals/ rightsized 5. Shutdown/ regionalized 6. New companies opened and thrived
  • 17. Compare Top 10 corporations revenues/ profits in 10 years 1996 2006 1.NPC 75B/ 6B 1.San Miguel 250B/ 10B 2.Meralco 58B/ 5B 2.Petron 213B/ 6B 3.Petron 55B/ 4B 3.Meralco 190B/ 13B 4.Shell 48B/ 3B 4.TI 170B/ 5B 5.San Miguel 37B/ 6B 5.Shell 157B/ 4B 6.Caltex 34B/ 1B 6.PASAR 81B/ 3B 7.PAL 31B/ -3B 7.Chevron 77B/ 3B 8.PLDT 29B/ 7B 8.PLDT 73B/ 24B 9.Nestle 28B/ 2B 9.SMART 68B/ 22B 10.Texas Ins 25B/ 0B 10.Nestle 67B/ 6B Source: Philippines Top 7000 Corporations
  • 18. 2 Players dropped out of Top 70 & replaced by non-top 70 1996 2006 1.NPC 75B/ 6B 1.San Miguel 250B/ 10B 2.Meralco 58B/ 5B 2.Petron 213B/ 6B 3.Petron 55B/ 4B 3.Meralco 190B/ 13B 4.Shell 48B/ 3B 4.TI 170B/ 5B 5.San Miguel 37B/ 6B 5.Shell 157B/ 4B 6.Caltex 34B/ 1B 6.PASAR 81B/ 3B 7.PAL 31B/ -3B 7.Chevron 77B/ 3B 8.PLDT 29B/ 7B 8.PLDT 73B/ 24B 9.Nestle 28B/ 2B 9.SMART 68B/ 22B 10.Texas Ins 25B/ 0B 10.Nestle 67B/ 6B NPC and PAL dropped out of the Top 70 Corporations in 2006. SMART and PASAR were not part of the Top 70 Corporations in 1996. Source: Philippines Top 7000 Corporations
  • 19. Double digit revenue growth but single digit profit increase
  • 20. 3 of 8 Top Corporations had >50% decline in profit % Interestingly, Chevron which shutdown its refinery doubled its profitability and beat Petron & Shell In profits as % of revenues. (4% vs. 3%)
  • 21. “Changes” in Top 10 Filipino Corporations (1996 vs. 2006) 1. 20% fell off Top 10 & off of Top 70 – NPC (#1), PAL (#7) 2. 30% had profits decreased by 50% – SMC, Petron, Shell, 3. 10%: profits decreased despite double digit revenue growth – MERALCO 4. Two newcomers came out of nowhere to land in Top 10 – SMART, PASAR
  • 22. What I’ve learned from past 1. Change will happen 2. Cant stop change – Earthquake, flood – Globalization, Regionalization, Technology 3. Can prepare for change 4. Must convert threat to opportunity
  • 23. 2 Things 21st Century Pinoys need to survive the future… 1. Strategic Marketing Plan (5-20 year) 2. Financial Plan (5 - 30 year)
  • 24. 1st Fearless Predictions for the 21st Century Filipino Professional 1. Basic concepts remain- Perry’s ChE handbook (first published, 1934; 8th edition 2007) • My father used a 1959 edition • I used a 1981 ed • My son will use a 2015 ed
  • 25. 1st Fearless Predictions for the 21st Century Filipino Professional 1. Basic concepts remain- Philip Kotler’s Marketing Management textbook • I used a 1993 edition • 1999: 10th edition • 2008: 13th edition 25
  • 26. 2nd Fearless Predictions for the 21st Century Filipino professional 2. Global competition will dictate where jobs will be Local production only if strategic advantage exists in: • Supply • Operations • Proximitiy to Markets
  • 27. 3rd Fearless Predictions for the 21st Century Filipino professional 3. Filipinos will remain globally competitive. Will be hired: Less for knowledge More for skills & ability to think beyond what eye can see – Real value creation and contribution to business and shareholder value
  • 28. 4th Fearless Predictions for the 21st Century Filipino professinoal 4. Greater chance of success if you have a strategic marketing plan
  • 29. This Is IT! Four Recommendations for the 21st Century Filipino (To Survive and Thrive the Typhoons of Change)
  • 30. 1. Think and act like a brand YOU Your expertise Your professional career
  • 31. 12 Principles from Marketing Plan for Life Robert Michael Fried 1. Define Business- Who Am I? 2. Assess Market- Capitalize on Strength 3. ID PTM- Discovering Real Me 4. Launch Strategy- Find Niche & Risk 5. Weather PLC- Innovate Continuously 6. Balance Mix- Build My Brand
  • 32. 12 Principles for a Marketing Plan for Life Robert Michael Fried 7. Expand Reach- Create My Legacy 8. Campaign Ad- Reawaken Creativity 9. Plan Distribution- Share Time & Energy 10.Achieve Sales- Reaching Goals 11.Analyze P & L- Keep Score 12.Seek Opportunities- Make Dreams Real
  • 33. 2. Think and act strategically Develop vision and mission statements Set annual goals. Implement 5 to 20 year plans. Align often.
  • 34. 3. Develop portable, flexible 7 relevant skills. Love your company and your product. But, realize they may not be around 5 or 10 years from now. Only the fittest survive
  • 35. 4. Continuously learn. Windows- has live updates Me- learned digital marketing (internet, mobile, email) in 2010… Had to do it; else be left behind
  • 36. Check out my learning blog… www.josephdeungria.com
  • 37. Concluding Notes-1 Great Changes are happening The 21st century has produced great challenges And unprecedented opportunities For the world class Filipino.
  • 38. Concluding Notes-1 Some new companies have emerged winners by changing the game
  • 39. Concluding Notes-2 Competition & Customers are more powerful! Today’s challenges of • Globalization • Deregulation • Technological Advancements Have exponentially – Increased COMPETITION and, – Empowered the CONSUMER
  • 40. Concluding Notes-3 People have lost jobs… Many Filipino and Philippine based companies Where local professionals used to have lifetime careers have – Closed down – Downsized/ Rightsized – Sub-contracted – Transferred to regional centers
  • 41. Concluding Notes-4 New opportunities emerged On the other hand, new opportunities Requiring the superior, differentiated competencies of a world class Filipino Have emerged in industries like – Food – Green Technology – Energy, Power – Internet – Biotechnology
  • 42. Concluding Notes-5 Strategic Marketing Is a MUST For the success of the brand With your NAME on it.
  • 43. What did OUR story tell? A. Past disasters B. Major changes for last 24 years C. 4 Fearless Predictions D. 4 Strategic Recommendations to Survive and Thrive
  • 44. Access this lecture 24/7 @ http://hypermarketing2.com
  • 45. Strategic Marketing for the 21st Century Filipino (Survive and Thrive the Disasters of Change) Prof. Remigio Joseph De Ungria Jr. Ateneo Graduate School of Business