2. What is Listening?
The ability to understand spoken language
(Rankin, 1926)
A definite usually voluntary, effort to
apprehend acoustically
(Barbara, 1957)
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3. A process of taking what you hear and
organizing it into verbal units to which
you can apply meaning (Goss, 1982)
A process that includes hearing, attending
to, evaluating and responding to spoken
languages (Floyd, 1985)
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4. Good listening is an integral part of the speech
communication process. It is a hard lesson to learn.
To really hear someone speaking you have to turn
yourself off, to look at the person and concentrate
on what is being said.
As a listener you must play your part right in order
to contribute to the completion of the speech
communication process.
- Cabbab
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6. Evaluative Listening
The process of conceptualizing and
understanding a subject. Make a value judgement.
- Gupit, 1994
Appreciative Listening
Simply enjoy and appreciate what is being said
and view the contents to be one of entertainment.
- Tan, 1997
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7. Informative Listening
Listen for facts , ideas and information.
- Tan, 1997
Discriminatory Listening
Required to understand, remember and comprehend
the integral parts of the message.
Ask questions, rephrase ideas to check with the source
about how well you understand the ideas.
- Tan, 1997
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8. Barriers to Effective Listening
1. The receiver's hostile attitude toward
the speaker.
2. Prejudging the speaker.
3. Personality of the Listener.
4. Speaker-Generated causes.
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9. Reasons to Listen
- Listen to accomplish tasks
- Listen to develop relationships
- Make wise decision
- Appreciate and enjoy what you hear
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12. serves as a framework for building the
listening skills.
developed by appropriate attitudes,
learning relevant principles and
demonstrating specific behavior.
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13. Hearing
The accurate reception of sounds.
To hear, you must focus your attention
on the speaker, discriminate among
sounds and concentrate.
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14. Understanding
The ability to understand what you hear,
listening comprehension,
improves with practice.
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15. Remembering
There has been a great deal of research on
memory. Remembering is essential when
you intend to apply what you have heard
in future situations.
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16. Interpreting
Take into account the total communication
context so that you are better able to
understand the meaning of what is said
from the speaker’s point of view.
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17. Evaluating
You listen from a unique point of view and are
influenced by your perceptual filters- your past
experiences, attitude, personal values and
predispositions.
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18. Responding
Your partner makes judgements regarding
the quality of your listening based largely
on the nature of your response.
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20. 1. Focus on Your Hearing
2. Identify and Reduce Distractions
3. Overcome Listener Apprehension
4. Behave like a Good listener
7. Become an Appreciative listener
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21. Group Activity
Determine which of the six components of the HURIER model
would be most important and which would be least important
for communication effectiveness.
a. Listening to a car radio.
b. Listening to the details of your best friend's night
at the prom you
Did not attend.
c. Listening to an instructor in a large lecture course
with which you are having difficulty.
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22. d. Listening to a n0n-native European speaker who
has just arrived in the united states.
e. Listening with someone with whom you have had
numerous disagreement
f. Listening to your roomate who has just gotten
back to your apartment and awoken you from a
sound sleep
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