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Reducing Waste and Cost by Implementing Behavioral Changes within the Manufacturing Organization Jo Umberger TrainSpeakCoach.com
Reducing manufacturing waste is significant to financial success. © Umberger Development Partners Inc., 2011. All rights reserved.
New “Lean” relies on implementing behavior changes   © Umberger Development Partners Inc., 2011. All rights reserved.
It relies primarily on manufacturing personnel applying their ingenuity to significantly ,[object Object],[object Object],[object Object],© Umberger Development Partners Inc., 2011. All rights reserved.
How does it  work ?
Involve people to a greater degree in problem solving & decision-making so they own their work. © Umberger Development Partners Inc., 2011. All rights reserved.
It’s no secret that the people doing the work often have the best ideas for reducing costs. © Umberger Development Partners Inc., 2011. All rights reserved.
Example of results from asking people how they can reduce waste: ,[object Object],© Umberger Development Partners Inc., 2011. All rights reserved.
People change  only when they want to change. What motivates people to want to change? © Umberger Development Partners Inc., 2011. All rights reserved.
When their ideas really count. When they have a say. When they know the value of their contributions. In short, when they are  ENGAGED. © Umberger Development Partners Inc., 2011. All rights reserved.
It begins with building more trust: Credibility Score. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Umberger Development Partners Inc., 2011. All rights reserved.
Be real with them. © Umberger Development Partners Inc., 2011. All rights reserved.
Ask them to create a list of  Team Values. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Umberger Development Partners Inc., 2011. All rights reserved.
Do more selling. Do less telling. ,[object Object],[object Object],[object Object],[object Object],© Umberger Development Partners Inc., 2011. All rights reserved.
Include them in the process of identifying behaviors that they need to change. “ I don’t like to ask for business but I began asking for business on every maintenance call.  Each deal averages $6,700.  If one additional deal is procured per month, the value of this action will be $80,400 per year.” © Umberger Development Partners Inc., 2011. All rights reserved.
Communicate in all directions.   © Umberger Development Partners Inc., 2011. All rights reserved.
Don’t micro-manage. There’s more than one way to get to Ohio! © Umberger Development Partners Inc., 2011. All rights reserved.
Give them freedom within boundaries. “ Create your own tactics  to support the goals  you have been given. ” © Umberger Development Partners Inc., 2011. All rights reserved.
When asked how to increase production, one suggested this: ,[object Object],© Umberger Development Partners Inc., 2011. All rights reserved.
When asked how to improve the bottom line, one person did this: ,[object Object],© Umberger Development Partners Inc., 2011. All rights reserved.
Four Levels of Delegation ,[object Object],[object Object],[object Object],[object Object],© Umberger Development Partners Inc., 2011. All rights reserved.
[object Object],[object Object],[object Object],[object Object],© Umberger Development Partners Inc., 2011. All rights reserved.
[object Object],[object Object],[object Object],[object Object],© Umberger Development Partners Inc., 2011. All rights reserved.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Umberger Development Partners Inc., 2011. All rights reserved.
Support them. He who is greatest is the servant of all. © Umberger Development Partners Inc., 2011. All rights reserved.
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Umberger Development Partners Inc., 2011. All rights reserved.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Reducing Waste and Cost Through People Side of Lean

  • 1. Reducing Waste and Cost by Implementing Behavioral Changes within the Manufacturing Organization Jo Umberger TrainSpeakCoach.com
  • 2. Reducing manufacturing waste is significant to financial success. © Umberger Development Partners Inc., 2011. All rights reserved.
  • 3. New “Lean” relies on implementing behavior changes © Umberger Development Partners Inc., 2011. All rights reserved.
  • 4.
  • 5. How does it work ?
  • 6. Involve people to a greater degree in problem solving & decision-making so they own their work. © Umberger Development Partners Inc., 2011. All rights reserved.
  • 7. It’s no secret that the people doing the work often have the best ideas for reducing costs. © Umberger Development Partners Inc., 2011. All rights reserved.
  • 8.
  • 9. People change only when they want to change. What motivates people to want to change? © Umberger Development Partners Inc., 2011. All rights reserved.
  • 10. When their ideas really count. When they have a say. When they know the value of their contributions. In short, when they are ENGAGED. © Umberger Development Partners Inc., 2011. All rights reserved.
  • 11.
  • 12. Be real with them. © Umberger Development Partners Inc., 2011. All rights reserved.
  • 13.
  • 14.
  • 15. Include them in the process of identifying behaviors that they need to change. “ I don’t like to ask for business but I began asking for business on every maintenance call. Each deal averages $6,700. If one additional deal is procured per month, the value of this action will be $80,400 per year.” © Umberger Development Partners Inc., 2011. All rights reserved.
  • 16. Communicate in all directions. © Umberger Development Partners Inc., 2011. All rights reserved.
  • 17. Don’t micro-manage. There’s more than one way to get to Ohio! © Umberger Development Partners Inc., 2011. All rights reserved.
  • 18. Give them freedom within boundaries. “ Create your own tactics to support the goals you have been given. ” © Umberger Development Partners Inc., 2011. All rights reserved.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25. Support them. He who is greatest is the servant of all. © Umberger Development Partners Inc., 2011. All rights reserved.
  • 26.
  • 27.

Notes de l'éditeur

  1. Waste is unfortunately a significant contributor to total manufacturing cost. Controlling waste and reducing costs are mission-critical!
  2. Many companies have implemented “Lean Manufacturing” principles within their organizations to help control waste and therefore improve their operational cost. Recently, a new form of lean manufacturing has been developed that relies on implementing behavioral changes among manufacturing personnel.
  3. The objective of this new “Lean” approach is to reduce the cost of hard scrap, reduce the amount of time per run, and reduce the cost of downtime.
  4. Individuals within the manufacturing organization are the best resource to uncover ways to reduce costs and improve financial success of the operations. The new “Lean” approach discussed in this presentation will focus on how to implement manufacturing organization behavioral changes that will significantly impact financial success.
  5. So what will help them want to ch
  6. Here’s the testimony of one team leader tried this approach. “ I referenced our coaching discussion about President Reagan's leadership abilities and successes. We talked about the type of persons they were. I told my direct reports about me -- who I am. It makes it easier to relate to each other. By time I graduated HS I'd been to 11 schools. I graduated 3 mo before my sr. class did. Then I went to college and by time I was 20 I had started my career. That was important to share with them. I'm a reader - 4-5 books a week. It's my way of thinking and coming up with ideas. I didn't build a lot of relationships early on. I prefer to work alone partly because of my field experience and my upbringing. Opening up to my staff and to the people in this room is me getting out of my "me box." I'm rethinking how to be a friend to the people I work with – to be friendly and be a part of their lives.” As a result, the people on his team got on board with him. He gave them the freedom to implement decisions and productivity and teamwork increased.
  7. This is a list of values the employees of one client company created.
  8. Tell them how much you appreciate them, their contributions, and their ideas. Give feedback. Be real. They can see through anything less than authenticity.
  9. Train them to own the quality of their workmanship. Let them discover the most efficient tactics (path)!
  10. Here are several tools a leader can use to inspire team members to engage in the process of cutting costs, reducing waste and increasing productivity.
  11. Consider yourself the servant leader. Ask more questions than you give answers. Ask them how you can support them. Encourage them. When they don’t meet expectations, tell them. Shoot straight.