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Strated with remote control for TV sets and the computer mouse : consumer no more captive
Increased with Digital Video Recorders (DVRs)
Customers trust each other more than companies : survey : the most credible information comes from « a person like me »
Wearable computing : contact lenses with wifi included : http://www.youtube.com/watch?v=KVIgMb8PdIA
Gartner hype cycle for emerging technologies
Exhibit shows that worldwide internet usage increased more than 82% between 2007 and 2009. There are over 2 billion internet users.
Asia has the most internet users: 922M.
The Middle East saw the greatest growth in internet use: 104.8%.
North America has the highest internet penetration rate: 78.4%.