RCN Business Overview
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RCN Business Overview with Fiber footprint and Product Availability
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RCN Business Overview
- 2. FACTS & FIGURES • 6,125 Fiber Miles • 1,375 Employees • 36,000 Customers • 1st to offer “Triple Play” (Internet, Voice, Video) 2 Proprietary and Confidential
- 3. 3 Proprietary and Confidential PRODUCTS & SERVICES Co-location at Hubs DIA Internet Private Data Networks SIP Trunking for Business Lines Traditional Telephone and VOIP Business Lines Cable TV Bi-directional Ethernet Up To 10 Gbps
- 4. FOOTPRINT Chicago, IL Lehigh Valley, PA Washington DC Boston, MA New York, NY Philadelphia, PA 4 Proprietary and Confidential
- 6. 6 Proprietary and Confidential Chicago
- 7. 7 Lehigh Valley Proprietary and Confidential
- 8. 8 New York Proprietary and Confidential
- 10. 10 Washington D.C. Proprietary and Confidential
- 11. RCN BUSINESS ADVANTAGES • Wholly-Owned Fiber Rich Network • Smaller Node Sizes • 100% Ethernet-based Architecture • Direct Connectivity to over 175 Networks Globally • Comprehensive SLA 11 Proprietary and Confidential
- 12. CE 2.0 Certified RCN Business is one of the first US carriers to receive the Metro Ethernet Forum’s Carrier Ethernet 2.0 certification (MEF CE 2.0) 12 Proprietary and Confidential
- 13. AMAZON WEB SERVICES Bandwidth up to 10 Gbps* over a dedicated fiber connection • Enhanced security — mission critical traffic is isolated from public Internet • Better resiliency — fiber ring topology protects critical data. Provides superior network availability • Lower cost of ownership — compared to standard charges to access the AWS cloud • Greater access — compatible with all Amazon Web Services 13 Proprietary and Confidential *Advertised speeds may vary.
- 14. RCN BUSINESS DATA PRODUCTS • Internet • Dedicated Internet Access • E-Line • E-LAN 14 Proprietary and Confidential
- 15. RCN BUSINESS DATA PRODUCTS Dedicated Internet Access Customer Equipment RCN Switch RCN Network Internet Gateway • Continuous and secure link between your LAN and the Internet • Scalable with symmetrical speeds up to 100 Gbps* 15 Proprietary and Confidential *Advertised speeds may vary.
- 16. RCN BUSINESS DATA PRODUCTS E-Line Customer Equipment RCN Demarcation RCN Network Customer Equipment RCN Demarcation • Secure Point-to-Point Ethernet connectivity • Perfect for businesses with two separate locations 16 Proprietary and Confidential
- 17. RCN BUSINESS DATA PRODUCTS E-LAN RCN Network Customer Equipment RCN Demarcation RCN Demarcation RCN Demarcation Customer Equipment Customer Equipment • Seamlessly connect three or more sites • Voice & Data Integration 17 Proprietary and Confidential
- 18. RCN BUSINESS VOICE PRODUCTS • Business Phone with Call Manager • Hosted Voice • Business Trunks 18 Proprietary and Confidential
- 19. 19 RCN BUSINESS VOICE PRODUCTS Hosted Voice • For businesses with 12+ phone lines • Affordable, fully featured cloud-based solution • Unlimited nationwide calling with predictable monthly charges • State-of-the-art Polycom phones Proprietary and Confidential
- 20. 20 RCN BUSINESS VOICE PRODUCTS Business Trunks • Works with the hardware you already own — supports Legacy & IP PBX • Robust & reliable service thanks to RCN’s fiber-rich network • Supports Analog, PRI, and SIP interfaces Proprietary and Confidential
- 21. BUSINESS VIDEO PRODUCTS • Cable TV - Lobby, Break Rooms, Conference Rooms, Executive Offices • Hospitality Solutions - Bars & Restaurants - Hotels • Hospital & Assisted Living - Waiting Rooms, Break Rooms, Patient & Resident Rooms 21 Proprietary and Confidential
- 22. 22 Proprietary and Confidential
Editor's Notes
- TOGGLE VIDEO INTRO
- Some more facts and figures about RCN… TOGGLE SLIDE BUILD Our system has over 6,000 miles of fiber optic cable. We have over 1,300 employees — all located here in the U.S. We have 58 Hub Sites in our footprint Over 35,000 businesses already trust us for their connectivity solutions And we were the first company to offer the now industry standard “Triple Play” — a combined offering of Internet, Video, and Voice.
- TOGGLE SLIDE BUILD So Internet, Video, and Traditional Telephone services are our core offerings. But we do much more. Private Data Networks SIP Trunking for Business Lines Dedicated Internet Access Bi-Directional Ethernet with speeds up to 10 Gig per second And even co-location at hubs
- So that’s WHAT we do. Here’s WHERE we do it: TOGGLE SLIDE BUILD We operate in the following geographic areas… Chicago Washington D.C. Philadelphia Pennsylvania’s Lehigh Valley New York And Boston…
- And here’s our footprint in Boston. TOGGLE SLIDE BUILD The red line indicates where we’ve run fiber. The dots are our hubs. And the bigger dot with our logo is the Head End of the Boston system. [NOTE: NUMBER OF DETAIL MAPS WOULD VARY DEPENDING ON AUDIENCE]
- And here’s our footprint in Chicago. TOGGLE SLIDE BUILD The red line indicates where we’ve run fiber. The dots are our hubs. And the bigger dot with our logo is the Head End of the Chicago system. [NOTE: NUMBER OF DETAIL MAPS WOULD VARY DEPENDING ON AUDIENCE]
- And here’s our footprint in Lehigh Valley. TOGGLE SLIDE BUILD The red line indicates where we’ve run fiber. The dots are our hubs. And the bigger dot with our logo is the Head End of the Lehigh Valley system. [NOTE: NUMBER OF DETAIL MAPS WOULD VARY DEPENDING ON AUDIENCE]
- And here’s our footprint in New York. TOGGLE SLIDE BUILD The red line indicates where we’ve run fiber. The dots are our hubs. And the bigger dot with our logo is the Head End of the New York system. [NOTE: NUMBER OF DETAIL MAPS WOULD VARY DEPENDING ON AUDIENCE]
- And here’s our footprint in Philadelphia. TOGGLE SLIDE BUILD The red line indicates where we’ve run fiber. The dots are our hubs. And the bigger dot with our logo is the Head End of the Philadelphia system. [NOTE: NUMBER OF DETAIL MAPS WOULD VARY DEPENDING ON AUDIENCE]
- And here’s our footprint in Washington D.C. TOGGLE SLIDE BUILD The red line indicates where we’ve run fiber. The dots are our hubs. And the bigger dot with our logo is the Head End of the Washington D.C. system. [NOTE: NUMBER OF DETAIL MAPS WOULD VARY DEPENDING ON AUDIENCE]
- So I’ve covered some of the what and where of RCN. Now I’d like to speak to the “Why”. TOGGLE SLIDE BUILD Here are just a few of the reasons businesses choose us: We have a wholly-owned, fiber-rich network We have smaller node sizes Our architecture is 100% Ethernet-based We have direct connectivity to over 175 global networks And our Service Level Agreement is one of the most comprehensive you’ll ever come across
- Remember that old adage “Nobody got fired for buying IBM”? Well, I’d like to think the same could be said about RCN. Here are just some of our accolades and certifications: As I mentioned, we received the Metro Ethernet Forum’s rigorous Carrier Ethernet 2.0 Certification in 2014. This certification recognizes carriers for their ability to deliver Ethernet services with higher quality and reliability than uncertified services. What’s more, we were named a PC Magazine “Readers’ Choice” — earning the highest rating for Reliability In the same survey, we earned the second highest satisfaction rating for Speed And we were tied for the Highest Overall Satisfaction Rating in our category. Think about the reputation the cable industry has with regard to satisfaction and that should really stand out. PAUSE Now, before I go on to talk about out products and services in detail, I want to pause to see if anyone has any questions. FIELD ANY QUESTIONS
- Okay, so what can we do for YOUR business… RCN Business offers a range of data solutions over fiber and coax. TOGGLE SLIDE BUILD From basic Internet Access — with download speeds up to 110 Megabytes per second. To Dedicated Internet Access, E-Line point-to-point Ethernet Connectivity, and even E-LAN. I’ll describe these in more detail on the following slides.
- Okay, so what can we do for YOUR business… RCN Business offers a range of data solutions over fiber and coax. TOGGLE SLIDE BUILD From basic Internet Access — with download speeds up to 110 Megabytes per second. To Dedicated Internet Access, E-Line point-to-point Ethernet Connectivity, and even E-LAN. I’ll describe these in more detail on the following slides.
- Dedicated Internet Access provides a dedicated and continuous link between your LAN and the Internet. It offers scalable bandwidth and symmetric speeds up to 10 Gigabytes per second.
- E-Line is our point to point Ethernet connectivity product. This is essential for businesses that have two locations. With E-Line, it will appear that the two locations share the same LAN — no matter the physical distance between them.
- And finally, we can offer E-LAN service. Which allows you to seamlessly connect multiple sites. This is popular with businesses that have multiple branches or satellite offices. Again, this solution seamlessly connects multiple sites — in this case, using a Layer 2 virtual LAN.
- RCN Business also offers a range of voice products. From a fully featured onsite Business Phone system complete with an auto-attendant and voicemail. To a Hosted Voice solution and Business Trunks, which I’m going to cover in more detail in a second.
- Let’s start with Hosted Voice. RCN Hosted Voice provides businesses with a low-cost and easy-to-manage voice over IP solution. Hosted Voice cuts down on your need to invest in equipment or maintain an onsite PBX. TOGGLE SLIDE BUILD We recommend this for businesses with 12 or more phone lines. And because the service is provided over our fiber-rich network, you’re sure to enjoy an elevated standard of reliability at a lower monthly cost. Users also enjoy unlimited nationwide long distance calling at a fixed price…and state of the art handsets.
- Now, if you do have an existing PBX — maybe even one you recently upgraded — as well as other legacy hardware…RCN Business Trunks is probably the right solution for you. It offers high capacity connectivity and supports analog, PRI, and SUP interfaces. And like all RCN Business solutions, it’s backed by our 24/7 local support.
- Which brings us back to what most people think of, when they think of RCN: As a cable television company. TOGGLE SLIDE BUILD For businesses, we offer basic cable TV — for example for lobbies, break rooms, conference rooms, or executive offices. We also offer complete hospitality solutions for bars, restaurants, hotels, and conference centers with available HDTV service and over 50 commercial-free digital music channels. Another popular application for our video services are hospitals and assisted living facilities. One of our higher end solutions for this market even eliminates the need for in-room converter boxes.
- CLOSING LOGO SLIDE Unless people have questions for me, I’d like to turn the tables and ask you all a question: [What is your biggest challenge when it comes to voice, data, and video?] [NOTE: This is just a placeholder question…the point of this closing is to get the client talking about their issues — so that salespeople can position RCN as a solution OR collect more information for follow up.]