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Disability Recruitment and Hiring




                    January 25, 2012
         Julie Cook- DirectEmployers
       James Emmett- CLIICC Centers
• Against individuals with disabilities in employment
  with federal contractors and subcontractors

• Standards for contractors to increase the
  employment of individuals with disabilities in the
  workforce

• Into the regulations necessitated by 2008 ADA
  Amendment

• That exists in current 503 regulations to clearly
  identify mandatory activities and to specify the
  timeframe
•   7% Hiring Goal
•   Personnel Practices
•   Self-Identify
•   Annual Survey
•   Written Accommodation Process
•   Linkage Agreements
• National partners to energize disability
  community
• Coordination of on the ground
  resources
• Educate businesses to attract and retain
  TOP talent
• Train and arm the disability
  community to meet business needs
Companies are focused on increasing diversity, but
not necessarily on hiring people with disabilities as
part of these diversity initiatives.
Heterogeneous population
Finding disability partners
Expertise and knowledge
Increased costs
Fear of Unknown
Business Needs

Business Focus:
 –Business First Approach
Business Trust:
 –Responsive & Dedicated
Primary Partner:
 –Increased Efficiency
Feedback Loops:
 –Improved Execution
• Complexity of service delivery
  systems
• Subject matter experts
• Nationwide hiring and inclusion
• Coordination of resources
• Strategic Planning
• Training
One person
               one job! (no
                pipeline)




Incomplete     Disability         Low
                              expectations
    data      Community            of
 collection
               Partners        candidates




               Not able or
                willing to
               manage the
               relationship
Businesses want
                                 to work with a
                                preferred vendor




  Businesses do                                              Businesses need a
not know how to                                               partner to help
find the pipeline                                               manage the
  of candidates                                              business/disability
 with disabilities                                              relationship




                There is a                         Businesses need
            difference single                        a partner to
            Point of Contact                           evaluate
              and a partner                          progress and
            for the business.                       best practices.
• Create a useful and non-duplicative system to
  get job openings out to all 80 state VR
  agencies and community providers
• Strategies:
  – Identify Primary and Secondary contacts
  – Complete resource mapping
  – Build post-secondary partnerships
• Outcome:
  – Increased availability of vetted jobs
  – Automated compliance system for DE members
  – Increased access to disability partners
• Job seekers apply directly with company
• Employers reach a greater number of
candidates with low to no cost
• Increases efficiencies- HR and Community
Orgs.
• Employers meet affirmative action objectives
and achieve hiring goals
• Individuals with disabilities who are seeking
employment have improved access
• Company Lead Inclusion & Internal Capacity
  Creation (CLIICC Center)
• Provide disability & diversity focused consulting
  services to companies who are members of
  DirectEmployers Association in partnership with
  local disability partners
• Two levels of service from CLIICC Centers:
   – Diversity/Disability compliance consulting (Tier2)
   – Disability outreach project consulting (Tier 3)
Strategies:

    – DOL compliance training
    – Customized training
    – Train disability community to be
      responsive to business & compliance
      needs
Outcomes:

    – Leveraging of resources
    – Long term hiring pipeline
    – Compliance & beyond
• Job/Essential Functions Analysis
• Job Requirement Review
• Personnel Practice Audit
• Ongoing Employment Practices
  Review/Support
• Reasonable Accommodation Training
• Communicating Job Openings to the
  Disability Community
Aggressive, long-term company-wide disability hiring
initiatives across multiple states
Strategies:
    – Technical Assistance
    – Internal Strategies to directly tap into the
      disability community as a powerful labor
    – Education
• Outcomes:
   ―Successful, long-term hiring relationships
   ―Inclusive work environments
   ―Built in compliance
Internal Strategies

Strategic Planning
  – Needs Assessment
  – Review of Current Strategies

Business & Community Marketing
  – TBTL Affinity Groups

Community Partner Collaboration

Training and Education
• Reduced Recruiting Costs
•   Reduced Training Costs
•   Reduced Turnover
•   Tax Credits
•   Other Incentives
•   Increased Diversity
•   New Customer Niche Group
•   Increased Brand Loyalty
•   Improved Community Relations
•   OFCCP Compliance
•   Risk Reduction/ADA Compliance Support
Business Opportunities

•   Direct Access
•   Ongoing and Customized Support
•   Support from disability experts
•   Inside Information
•   Right fit = Increased Opportunities
•   Increased Inclusion
•   Improved federal indicators
•   Pipeline of partners and careers
•   Coordination of Resources
Next Steps
•   Contact us
•   Company needs assessment
•   Create disability outreach strategy
•   Develop incentives/resource plan
•   Identify local, state, & national partners to meet
    your needs
•   Build your consortium & pipeline
•   Develop natural support/inclusion process
•   Coordination of Resources
•   Ongoing evaluation & improvement
• Julie Cook
jcook@directemployers.org
      317-874-9015

    • James Emmett
    james@apse.org
     574-808-9779

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Directemployers Disability Project Webinar 1.25.12 Final

  • 1. Disability Recruitment and Hiring January 25, 2012 Julie Cook- DirectEmployers James Emmett- CLIICC Centers
  • 2. • Against individuals with disabilities in employment with federal contractors and subcontractors • Standards for contractors to increase the employment of individuals with disabilities in the workforce • Into the regulations necessitated by 2008 ADA Amendment • That exists in current 503 regulations to clearly identify mandatory activities and to specify the timeframe
  • 3. 7% Hiring Goal • Personnel Practices • Self-Identify • Annual Survey • Written Accommodation Process • Linkage Agreements
  • 4.
  • 5. • National partners to energize disability community • Coordination of on the ground resources • Educate businesses to attract and retain TOP talent • Train and arm the disability community to meet business needs
  • 6. Companies are focused on increasing diversity, but not necessarily on hiring people with disabilities as part of these diversity initiatives.
  • 7. Heterogeneous population Finding disability partners Expertise and knowledge Increased costs Fear of Unknown
  • 8. Business Needs Business Focus: –Business First Approach Business Trust: –Responsive & Dedicated Primary Partner: –Increased Efficiency Feedback Loops: –Improved Execution
  • 9. • Complexity of service delivery systems • Subject matter experts • Nationwide hiring and inclusion • Coordination of resources • Strategic Planning • Training
  • 10. One person one job! (no pipeline) Incomplete Disability Low expectations data Community of collection Partners candidates Not able or willing to manage the relationship
  • 11.
  • 12. Businesses want to work with a preferred vendor Businesses do Businesses need a not know how to partner to help find the pipeline manage the of candidates business/disability with disabilities relationship There is a Businesses need difference single a partner to Point of Contact evaluate and a partner progress and for the business. best practices.
  • 13. • Create a useful and non-duplicative system to get job openings out to all 80 state VR agencies and community providers • Strategies: – Identify Primary and Secondary contacts – Complete resource mapping – Build post-secondary partnerships • Outcome: – Increased availability of vetted jobs – Automated compliance system for DE members – Increased access to disability partners
  • 14. • Job seekers apply directly with company • Employers reach a greater number of candidates with low to no cost • Increases efficiencies- HR and Community Orgs. • Employers meet affirmative action objectives and achieve hiring goals • Individuals with disabilities who are seeking employment have improved access
  • 15. • Company Lead Inclusion & Internal Capacity Creation (CLIICC Center) • Provide disability & diversity focused consulting services to companies who are members of DirectEmployers Association in partnership with local disability partners • Two levels of service from CLIICC Centers: – Diversity/Disability compliance consulting (Tier2) – Disability outreach project consulting (Tier 3)
  • 16. Strategies: – DOL compliance training – Customized training – Train disability community to be responsive to business & compliance needs Outcomes: – Leveraging of resources – Long term hiring pipeline – Compliance & beyond
  • 17. • Job/Essential Functions Analysis • Job Requirement Review • Personnel Practice Audit • Ongoing Employment Practices Review/Support • Reasonable Accommodation Training • Communicating Job Openings to the Disability Community
  • 18. Aggressive, long-term company-wide disability hiring initiatives across multiple states Strategies: – Technical Assistance – Internal Strategies to directly tap into the disability community as a powerful labor – Education • Outcomes: ―Successful, long-term hiring relationships ―Inclusive work environments ―Built in compliance
  • 19. Internal Strategies Strategic Planning – Needs Assessment – Review of Current Strategies Business & Community Marketing – TBTL Affinity Groups Community Partner Collaboration Training and Education
  • 20. • Reduced Recruiting Costs • Reduced Training Costs • Reduced Turnover • Tax Credits • Other Incentives • Increased Diversity • New Customer Niche Group • Increased Brand Loyalty • Improved Community Relations • OFCCP Compliance • Risk Reduction/ADA Compliance Support
  • 21. Business Opportunities • Direct Access • Ongoing and Customized Support • Support from disability experts • Inside Information • Right fit = Increased Opportunities • Increased Inclusion • Improved federal indicators • Pipeline of partners and careers • Coordination of Resources
  • 22. Next Steps • Contact us • Company needs assessment • Create disability outreach strategy • Develop incentives/resource plan • Identify local, state, & national partners to meet your needs • Build your consortium & pipeline • Develop natural support/inclusion process • Coordination of Resources • Ongoing evaluation & improvement
  • 23. • Julie Cook jcook@directemployers.org 317-874-9015 • James Emmett james@apse.org 574-808-9779

Editor's Notes

  1. Intro- Background
  2. NOD, APSE, TBTL, JAMES
  3. Just 3 in 10 companies report having a disability specific policy or program and less than 1 in 10 report having both a disability policy and program.
  4. 1. Recruiting across disability types and understanding the full gamut of talent that is available in the disability community. 2. Inconsistent experiences with disability organizations and partners. 3. Partners that have the knowledge and expertise to address their issues. 4. Higher costs that may be associated with hiring and retaining individuals with disabilities (accommodations, etc.) 5. Fear of unknown when working with people with disabilities
  5. 1.) Complexity of VR and Employment Service providers – every state is different 2.) Wide variety of disabilities there is no one size fits all answer and the SMEs are needed to bring in best practices. 3.) Top down hiring initiatives include cross state resource facilitation 4.) No one agency is able to meet all of a businesses needs—Post-secondary, traditional VR, Community partners, etc are all needed. 5.) Provide both a roadmap and the education that staff needs to be successful when working with an employee with a disability.
  6. Beg, Place, Pray
  7. Introduction to the three tiers
  8. Pipeline and Partnership
  9. Same benefits as the NLX brings now to employers…benefits of nlx--- different segment companies are not hitting
  10. Training and education throughout the disability community should include these functions. Relate this to the Lincoln Financial story in Indiana. Customized solutions for business that may include these functions…don’t forget no Fear
  11. Leveraging resources to improve outcomes on both the business and the consumer side. Builds long term capacity- Walgreens in Indiana….being extended across the country. Bringing a consistent model to businesses and disability community that is customizable by location and need, but consistent in delivery and knowledge. to help companies create systems to more efficiently recruit, screen, hire, train, support, promote employees with disabilities
  12. Top down initiatives that come together on the ground. What do those internal strategies look like…strategic planning, marketing internally and externally (college disbility groups, corporate affinity groups, build brand recognition in the disability community), an active partner to coordinate community agencies and partners, training and education for staff on natural supports, accommodations that often lead to improvements in universal design, etc.
  13. Business, Consumer, Community