Community Resiliency and the Role of the Public Library

1. Community Resilience and the Role of Public LIbraries Gensler Gulf Coast Green 05.17.2019

2. Public Knowledge Re-Imagining the Public Library

3. RESEARCH TEAM MINNEAPOLIS Sara Weiner HOUSTON Allison Marshall Mahe Hameed WASHINGTON DC Anthony Harris NEW YORK Caroline Lefevre Amber Cao

4. Gulf Coast Green | 05/17/19 | Gensler Research The public library’s most basic mission has been to make knowledge and information universally accessible to the public. The scope of the library’s service offerings has expanded greatly over recent decades, particularly its social services portfolio. This is causing the institution and the public to rethink its fundamental mandate and its role. BACKGROUND

5. The public library’s most basic mission has been to make knowledge and information universally accessible to the public. The scope of the library’s service offerings has expanded greatly over recent decades, particularly its social services portfolio. This is causing the institution and the public to rethink its fundamental mandate and its role. Public Knowledge is a research project that explores the macro- and micro-level trends impacting public libraries and develops a set of design strategies to support the institution's evolving role. BACKGROUND PURPOSE

6. Gulf Coast Green | 05/17/19 | Gensler Research 1 2 3 4 METHODOLOGY + AGENDA TREND REPORT Review of current literature examining key economic, cultural and social that will impact the future of libraries SURVEY Web-based survey distributed to library professionals developed to gain an understanding of the salient issues and challenges confronting libraries. PANEL DISCUSSIONS Panel events hosted in New York, Houston, Minneapolis and Washington, DC attended by library thought leaders, administrators and stakeholders. DESIGN STRATEGIES Set of ideas and design strategies to address the programming and operational demands of future libraries

8. Gulf Coast Green | 05/17/19 | Gensler Research THE NEW PUBLIC REALM Redefined Communities + Public ISSUES | IMMIGRATION + MIGRATION patterns are changing the face of the US population and geographic settlement within the country | AGING POPULATION will impact the nature of the labor force and the nature of public/social services administered by governments | DISRUPTIONS + DISASTER appear to be increasing in frequency - from mass casualty events to natural disasters | PUBLIC-PRIVATE PARTNERSHIPS are becoming integral in the adminstration of public services and maintenance of public space | CO-LIVING + CO-WORKING SPACES are blurring the lines between traditional space typologies

9. Gulf Coast Green | 05/17/19 | Gensler Research THE NEW PUBLIC REALM Redefined Communities + Public ISSUES | IMMIGRATION + MIGRATION patterns are changing the face of the US population and geographic settlement within the country | AGING POPULATION will impact the nature of the labor force and the nature of public/social services administered by governments | DISRUPTIONS + DISASTER appear to be increasing in frequency - from mass casualty events to natural disasters | PUBLIC-PRIVATE PARTNERSHIPS are becoming integral in the adminstration of public services and maintenance of public space | CO-LIVING + CO-WORKING SPACES are blurring the lines between traditional space typologies | Challenging POLITICAL CLIMATES may force libraries to confront complicated issues without national/ state level policy prescriptions | Libraries may increasingly seek PARTNERSHIPS with private companies and/or philanthropic organizations and explore more revenue-generating services | The network of spaces that comprise library systems will be more ADAPTABLE + FLEXIBLE + MULTI-MODAL | Libraries will seek to expand their presence throughout communities by reaching BEYOND TRADITIONAL LIBRARY WALLS FUTURE SCENARIOS

10. Gulf Coast Green | 05/17/19 | Gensler Research Image Credit: Terry Ballard SNAP SURVEY Launched June 21, 2018 New Orleans, LA

11. 10 Questions 34 One-on-One Interviews at ALA New Orleans 394 Responses 2.5 Avg. per Day 21% West 27% Northeast 30% Midwest Where in the US is the library you represent? I am predominantly... Is your library system predominantly... 22% South 54% A library Administrator 3% A library patron/user 5% Other (vendor, consultant, policy maker, author, etc...) 38% A library Employee 19% Rural 30% Urban 52% Suburban Gulf Coast Green | 05/17/19 | Gensler Research SNAP SURVEY - top attributes next generation

12. 6. Inyour opinion, what attributes will comprise the next generationof libraries? Percent Artand Science Labs Com m unity Service/EventSpaces Diversity ofLanguages ExteriorSpaces Planned forProgram m ing Interactive Engagem entaround History Collection and Display Learning through Play M akerSpaces Parenting Centers as partofChildren's Area RealEstate Repurposing/M ixed Use/Repositioning Sm artBuildings/IoT Sound and Video Studios Technology-Integrated Conference Spaces available to Com m unity Third Place forW ork 0 100 50 Urban Suburban Rural SNAP SURVEY Community Setting Gulf Coast Green | 05/17/19 | Gensler Research

13. Panel Discussions

14. Gulf Coast Green | 05/17/19 | Gensler Research PANEL DISCUSSIONS

15. KEY FINDINGS The public library as social infrastructure Libraries are seeing increasing demand to integrate community services, but support for these services often hasn't come from policy changes or funding at a city/county level. Libraries are people-centered, not necessarily collections-centered. Public libraries' service offerings and programs should be the drivers for how library systems evolve. Their spaces should be flexible and agile as a means to meet emerging service needs. Changing the operational make-up of libraries to meet their communities' needs Library staffing is impacted as increasing resources are being allocated to administer social service programs. Digitization and innovations in media preservation are redefining collections - Focus on adaptation There has been a shift from the library's traditional role as space for patrons to access content and cultural products, to a place to produce and preserve their own content. Gulf Coast Green | 05/17/19 | Gensler Research

16. RESILIENCE Resilience is a capacity that enables people, places, and systems to survive, adapt and thrive - the power or ability to recover readily from disruption.

17. Gulf Coast Green 2019 | 05/1719 | Gensler Re- Resilience Design Principles Developed by the Resilience Design Institute - 2012 1. Resilience transcends scales 2. Resilient systems provide for basic human needs 3. Diverse and redundant systems are inherently more resilient 4. Simple, passive, and flexible systems are more resilient 5. Durability strengthens resilience 6. Locally available, renewable or reclaimed resources are more resilient 7. Resilience anticipates interruptions and a dynamic future 8. Find and promote resilience in nature 9. Social equity and community contribute to resilience 10. Resilience is not absolute

18. Resilience Design Principles Developed by the Resilience Design Institute - 2012 Gulf Coast Green 2019 | 05/1719 | Gensler Re- 1. Resilience transcends scales 2. Resilient systems provide for basic human needs 3. Diverse and redundant systems are inherently more resilient 4. Simple, passive, and flexible systems are more resilient 5. Durability strengthens resilience 6. Locally available, renewable or reclaimed resources are more resilient 7. Resilience anticipates interruptions and a dynamic future 8. Find and promote resilience in nature 9. Social equity and community contribute to resilience - Strong, culturally diverse communities in which people know, respect and care for each other will fare better during times of stress or disturbance 10. Resilience is not absolute

19. 2012 - SANDY 2017 - HARVEY Term coined “First restorers” - NY libraries responded and several librarians on the ground before Red Cross offering support for neighborhoods. 19 out of 26 branches of Harris County Public LIbrary opened for emergency relief purpose only, including a pop-up library at NRG Stadium Possible due to libraries being a trusted part of the community’s support system on a very basic level

20. Design Qualities

21. Agroupthatincludes diverse perspectives, especially perspectivesfromthemargins, trumpsagroupof the“best andbrightest,”indecision- making,accuratepredictionand innovation. -Scott Page, The Difference: How The Power of Diversity Creates Better Groups, Firms, Schools, and Societies

22. Gulf Coast Green | 05/17/19 | Gensler Research 3+1DIVERSITY | INCLUSION | EQUITY = BELONGING qualities of ENGAGING (3) critical qualities allied with a key differentiator (+1) - COMMUNITY SPACES A define OMM A A effective, connected spaces OMM A A for community OMM A A engagement OMM A

23. RidgedaleRegionalCenterand Library Minnetonka, Minnesota - Refurbishment of existing library rather than new construction, embracing adaptation and keeping the old while bringing in the new based on community feedback - An expanded children’s area is designed to address the needs of the multi-generational and special-needs patrons who also occupy and utilize the children’s area, providing a variety of exposure to literacy and learning.

24. LawrencePublicLibrary Lawrence, KS - Community was heavily involved in the redesign, leading to enhanced children’s area and greater integration of technology - Not only serves people in the city of Lawrence but all rural families in close by small towns that don’t have libraries

25. Gulf Coast Green | 05/17/19 | Gensler Research WaterdownLibrary Hamilton, ON Canada - Full name is The Waterdown LIbrary and Civic Centre - Houses the traditional library functions as well as several other civic spaces including two community multipurpose rooms, the Waterdown Public Archive, a satellite municipal services outlet, a community information office, and police services.

26. every place tells a story of belonging DESIGNING FOR DIVERSITY EQUITY INCLUSION

Community Resiliency and the Role of the Public Library

Community Resiliency and the Role of the Public Library

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Community Resiliency and the Role of the Public Library